Client Engagement Manager Job at Social Value Portal Ltd (City of London)

Client Engagement Manager

We are currently hiring a Client Engagement Manager (CEM) to manage our internat...

Location

Salary:

Not provided

Altitude Marketing

Expiration Date

Until further notice

Requirements

3–5+ years in account management/project leadership in a fast‑paced marketing, advertising, or related environment
Demonstrated ability to independently manage multiple high‑value accounts and set clear expectations
Proven, calm client‑communication skills across email, phone, video, and in‑person formats
Able to translate business goals into integrated marketing plans and scopes
facilitate strategy sessions and QBRs
Confident analyzing performance data and communicating insights simply
Excellent organization and prioritization
unwavering attention to detail and deadlines
Fluency with general marketing terminology and technologies
Commitment to continuous and independent learning

Job Responsibility

Be a High‑Performing Team Member: Attend team meetings and participate fully
model calm, positive, problem‑solving behavior
Read, sign, and follow all company SOPs
Seek and complete training to improve your skills
share what you learn in team knowledge share sessions
Participate in professional development as determined by your manager
Client Relations & Account Management: Build, foster, and maintain strong client–agency relationships
set and manage expectations to ensure satisfaction
Serve as the trusted primary point of contact for assigned client accounts
maintain consistent communication via email, phone, video, and in‑person as needed

Client Engagement Manager, CMC

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobili...

Location

United States , Costa Mesa

Salary:

103170.00 - 158873.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor's Degree or higher in a related field
5 + years of experience in a similar role such as client relationship/ key account management, preferably in the telematics, IT or automobile industry.
Consulting experience at a Big4 consulting company, highly desirable
Understanding of telematics services, fleet management, and connected vehicle solutions preferred.
Telecommunications experience preferred, with broad knowledge of various telecommunication products, services, networks, carriers, rate plans, contracts, and invoices
Ability to solve practical problems and deal with a variety of situations.
Ability to interpret difficult instructions, derive valid conclusions, and recommend reasonable courses of actions within the scope of the position.
Well organized with ability to pay close attention to details.
Strong interpersonal skills.
Able to collaborate effectively with cross-functional teams.

Job Responsibility

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobility service-related inquiries and requests from clients and partners.
Facilitates and lead new service-related contract development / amendments with clients, HMG affiliates and partners.
Engage in all aspects of client and partner interactions, collaborate with the Procurement team to manage vendor contracts and relationships, creation/negotiation with client companies, coordinate with all internal departments for client proposal creation, and provide consulting service to client companies.
Lead various projects related to account management, client service, and partner management.
Create/manage customer pricing model align with company's strategic direction
Create/manage wireless usage forecast model based on new services and vehicle volume.
Manage subordinate Business Analysts, as applicable
Staying abreast of service implementation and business operation status, keep clients informed and stay up to date with their connectivity service status
Functions as a key advocate for Client Business Units (CBUs)
Serve as a single point of contact for connectivity service-related inquiries and requests from clients

Fulltime

Engagement Manager

We are on a bold mission to create the best software services offering in the wo...

Location

India , Coimbatore

Salary:

Not provided

techjays

Expiration Date

Until further notice

Requirements

Client Relationship Management
Project & Delivery Oversight
Account Strategy & Growth
Escalation & Risk Management
Internal Stakeholder Coordination
Communication & Negotiation
Project Management Tools (e.g., Jira, Asana)
Client Lifecycle Management
People Management & Coaching
Analytical & Reporting Skills

Job Responsibility

Own strategic relationships with key clients
act as a trusted advisor and escalation point
Identify business opportunities and align internal resources to meet client goals
Lead client onboarding, quarterly business reviews (QBRs), and renewal/expansion discussions
Drive continuous improvement in client satisfaction, retention, and growth metrics
Analyze account performance data to provide insights and actionable recommendations
Collaborate with sales/account managers to identify upsell and cross-sell opportunities
Ensure smooth coordination between client-facing and technical/delivery teams for seamless execution
Lead, coach, and inspire a team of client engagement managers,delivery leads, and specialists
Set performance objectives, conduct reviews, and support career development planning

What we offer

Best in class packages
Paid holidays and flexible paid time away
Casual dress code & flexible working environment
Medical Insurance covering self & family up to 4 lakhs per person

Technical Engagement Manager / Account Manager

The Technical Engagement Manager (TEM) plays a key role in the delivery of clien...

Location

United States , New York

Salary:

150000.00 - 180000.00 USD / Year

EvolutionIQ

Expiration Date

Until further notice

Requirements

3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people
along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional

Job Responsibility

Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform

What we offer

Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
Additional family, wellness, and pet benefits
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
Flexible schedule for new parents returning to work
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
$1,000/year for each employee for professional development
Opportunities for tuition reimbursement
Annual bonus plan
Company equity plan (RSUs)

Fulltime

Client Support & Engagement Specialist

Are you passionate about helping clients thrive? Love working in a fast-paced, p...

Location

United Kingdom , London

Salary:

18.00 - 20.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

3-5 years' experience in Client Success, Support, or Relationship Management
Strong communication skills - written, verbal, and interpersonal
Proactive mindset with great problem-solving skills
Confidence using PowerPoint and Excel
Ability to juggle multiple clients and priorities with ease
A love for learning new tools and working in a fast-paced environment

Job Responsibility

Manage a portfolio of clients, driving employee engagement across programmes
Own and resolve client queries, working closely with frontline customer service
Understand client goals and tailor support to meet their needs
Create and edit content for campaigns and engagement initiatives
Host calls and webinars to educate clients on programme usage
Troubleshoot issues and identify opportunities to boost engagement
Collaborate with the London-based Account Director to deliver outstanding results

What we offer

Be part of a vibrant, supportive team
Make a real impact and grow your career
Enjoy flexible remote working
Potential to go permanent

Fulltime

Engagement Manager

The Engagement Manager is a senior-level client leader responsible for ensuring ...

Location

United States

Salary:

140000.00 - 200000.00 USD / Year

Hike2

Expiration Date

Until further notice

Requirements

10+ years in senior client-facing roles within consulting, technology services, or enterprise delivery
Proven ability to engage with and influence C-level and senior business stakeholders
Demonstrated success in translating complex technical concepts — including AI & Innovation, Data & Analytics and Cloud Solutions — into strategic business outcomes
Strong understanding of how AI is transforming business operations and the ability to advise clients on practical, high-value applications
Experience turning strategic advisory outputs (roadmaps, capability assessments, operating models) into actionable delivery plans, backlogs, and SOWs
Ability to frame business cases and prioritize initiatives based on advisory recommendations
Strong understanding of delivery methodologies (Agile, Waterfall, Hybrid) and enterprise program management
Experience shaping and closing new business opportunities, including solution approach, scope, and estimates
Exceptional communication, facilitation, and relationship-building skills
Track record of leading multidisciplinary teams to deliver high-value client outcomes.

Job Responsibility

Serve as the strategic advisor and primary relationship owner for assigned accounts
Build and maintain trusted relationships with client executives, senior stakeholders, and delivery teams
Translate business and technical strategies — including AI-enabled, Data & Analytics and Cloud solutions — into clear, actionable business value propositions
Lead the strategy-to-delivery handoff from Advisory engagements, shaping clear projects, success metrics, and mobilization plans from strategic recommendations
Advise clients on how emerging technologies can be integrated into their operations to improve efficiency, innovation, and customer outcomes
Anticipate client needs, proactively surface opportunities, and lead conversations that shape long-term partnerships
Provide executive-level oversight for multiple engagements, ensuring scope, quality, and timelines are met or exceeded
Partner with Delivery Leads, Project Managers, and Technical Architects to resolve risks, remove roadblocks, and ensure exceptional outcomes
Collaborate with internal teams to align staffing and resource planning, ensuring the right capabilities are in place to meet delivery and account growth objectives
Monitor project financials and partner with leadership to improve margins, utilization, and delivery efficiency

What we offer

Six national health medical plans to choose from, including a HSA option
Dental & Vision options
Retirement Savings with a Safe Harbor 401K plan with immediate vesting and company match
Long and short term disability coverage options
Life Insurance and travel insurance
Flexible PTO policy and 10 paid holidays
Reimbursement for certifications related to your role
Opportunity for career development, advancement and learning

Fulltime

Senior Client Experience Manager

This person is an energetic, growth-minded, team player that thrives in day-to-d...

Location

United States , Kansas City

Salary:

Not provided

BarkleyOKRP

Expiration Date

Until further notice

Requirements

Self-starter with the ability to operate both strategically and tactically in a fast-paced, deadline-driven environment
Strong collaborator with the ability to lead cross-channel initiatives with a diverse range of team members and stakeholders
Ability to run projects independently with minimal supervision
Excellent written and verbal communication skills
Ability to develop trusted relationships and partner with diverse teams and mid-senior client leads
Demonstrated success in a cross-functional team environment
Ability to juggle multiple projects and clients at once, while correctly prioritizing
4+ years relevant work experience
previous agency experience preferred
Digital experience with production experience is and preferred

Job Responsibility

Be the primary point of contact for client counterpart and cross agency team in managing the daily activities for cross-channel initiatives and annual plans
Exhibit a thorough understanding of the client’s brand, objectives, and operations to successfully accomplish deliverables that meet client expectations across the whole brand spectrum
Manage relationships with key clients and strategic team members active in the day-to-day execution of integrated projects, and manage up appropriately
Apply independent, critical thinking and contribute ideas in cross-functional team settings across creative, strategy, media, PR, and production disciplines
Work closely with account director to support Whole Brand integrated projects, proactively anticipate and solve problems, identify opportunities for efficiencies and growth, and ensure proper communications and team direction
Lead and uphold the conditions for constructive team member meetings, client reviews, and strategic team member engagements that inspire quality outputs and drive brand success
Partner closely with Project Management to understand the timing, workflow, and project deliverables in order to manage client expectations and to anticipate team needs/client needs
Partner with project management to effectively manage resources and budgets
Contribute to BarkleyOKRP culture, growth, and success through participation in key agency forums and initiatives, department and agency-wide meetings, new business opportunities, etc.

Client Relationship Manager

Designity is a Creative-as-a-Service (CaaS) platform redefining how brands scale...

Location

Salary:

Not provided

Designity

Expiration Date

Until further notice

Requirements

5+ years in client-facing roles such as customer success, account management, or relationship management
Experience working within marketing, creative, or design-focused companies or agencies
Proven ability to identify and successfully upsell or expand client services
Comfortable using AI-powered tools as part of your workflow
Strong communicator with excellent follow-through and problem-solving skills
Organized, detail-oriented, and confident, managing multiple accounts at once
Collaborative team player who builds strong relationships with both clients and internal teams
Thrives in fast-paced, high-growth environments
Bachelor’s degree in Marketing, Communications, Business, or a related field

Job Responsibility

Set clients up for success through clear onboarding, account setup, and goal alignment
Build long-term, trust-based relationships through consistent and proactive communication
Spot early signs of dissatisfaction and resolve issues quickly with thoughtful solutions
Identify upsell opportunities based on client goals, usage, and future needs
Track client engagement and sentiment to reduce churn and increase lifetime value
Create and manage a simple client satisfaction tracking system to measure ongoing health
Collaborate closely with internal teams to ensure smooth communication and delivery
Use AI tools to improve insights, communication, and day-to-day client management
Be a reliable partner to clients while supporting operational efficiency and growth

What we offer

Paid PTO to relax and recharge
Professional growth opportunities and ongoing skill development
A fast-moving, supportive team environment
Flexible Hours
Flexible Vacations
Clear Growth Plan
Yearly Meet Ups
Healthcare & More
401k matching

Fulltime

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Client Engagement Manager

Job Description

Job Responsibility

Requirements

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