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Client Engagement Coordinator

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Brown & Brown UK

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Location:
United States

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Category:

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Contract Type:
Not provided

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Salary:

26.00 - 28.00 USD / Hour

Job Description:

The Client Engagement Account Coordinator will work on all aspects of product and service delivery including RFP/procurement projects, auditing, market-check analysis, analytic reporting, providing on-going advice and pharmacy benefit expertise, and will be responsible for the strategic and operational relationship for assigned accounts.

Job Responsibility:

  • Assists with the onboarding of new clients ensuring accurate set up within Remedy system
  • Assist and coordinate RFP/procurement and market-check process for assigned accounts which includes creating project timelines and project plans, coordinating PBM data requests, creating RFP via an on-line procurement tool, evaluation and assessment of PBM RFP responses, and creation of summary reports and disruption analysis, financial analysis
  • Assist and coordinate the audit process for assigned accounts which includes creating a statement of work, attending kick-off calls with client and PBMs, assisting the audit department with the data request coordination, notes and documentation, and preparation of the audit findings
  • Assist with Pharmalogic reporting including the set up coordination and creation of analytic reports and peer review of data elements
  • Support and manage any client transitions to a new PBM
  • Manage the day to day client relationship thus ensuring retention of clients and associated revenue
  • Creation and distribution of client audit initiation communications
  • Assist with issue escalation and resolution of any pharmacy related issues
  • Assist with the documentation of all key agreements, deliverables and client correspondence

Requirements:

  • Bachelor’s degree in Business or Healthcare related field and/or 2+ years of relevant Pharmacy Benefit consulting or PBM Account Management experience
  • Ability to travel as required (up to 10% of time)

Nice to have:

  • Knowledge of both Pharmacy and Medical data
  • Strong experience in MS Office and/or MS Excel
  • Experience with Tableau
What we offer:
  • Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off, Holidays, Preferred Partner Discounts and more

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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