Client Documentation Officer Job at Randstad (Singapore River)

Client Service Officer

Location

Salary:

Not provided

Award Global

Expiration Date

Until further notice

Requirements

Strong written and verbal communication skills
Ability to multitask, prioritize, and manage time effectively
Ability to retain and recall important information
Capacity to work independently and proactively
High aptitude for following communication guidelines, procedures, and policies
Bachelor’s degree in Business Administration, Finance, Marketing, or a related field
CET (College English Test) Band 6 or above
Customer service-related experiences will be preferred

Job Responsibility

Direct communication with external brokers via WeChat and email to understand their needs and find the best ways to submit loans to WFG
Improve the process for external broker submissions
Conduct credit checks for external submissions, including servicing tests and pre-checking submitted documents
Coordinate with the credit team, valuation team, lenders, Loan Officers (LO), and others about case submissions and follow-ups
Discuss training topics with other BDMs and conduct a 40-minute training session biweekly
Handle internal broker inquiries and scenario checks
Help brokers understand policies and qualify deals
Send exception forms to WFG lenders and follow up
Proactively maintain cooperative relationships, enhance interactions, and manage performance
Authority to make decisions regarding broker support processes and training coordination

Private Client Secretary

Join a leading legal firm known for its bespoke legal advice to high net worth i...

Location

United Kingdom , London

Salary:

45000.00 - 48500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Well-organised and intelligent with keen attention to detail
Excellent IT skills in Word and Excel
Capable of working under pressure and meeting tight deadlines
Able to handle confidential information with discretion
Proactive team player who enjoys variety and thrives in dynamic environments
Exceptional client service focus
Strong communication skills with excellent telephone manner
Experience in Private Client legal work
Fast and accurate typing speed
Advanced Microsoft Office skills with proven business writing abilities

Job Responsibility

Liaise with clients face-to-face and over the phone
Prepare and bind deeds and Wills
Support file opening and compliance efforts
Assist with electronic billing
Provide support to solicitors, accountants, and other fee earners
Manage diaries and documents efficiently
Maintain effective filing systems
Perform audio/copy typing including digital dictation
Assist with electronic bibles

What we offer

4x Life Assurance
Medical Insurance (post-probation)
Medicash Cashplan (post-probation)
BUPA Health Assessment (post-probation)
Auto-enrolment in the Group Personal Pension Scheme
Interest-free season ticket loan (after 3 months)
Cycle to Work Scheme
Wellbeing Programme
Gymflex (after 3 months)
Holiday Purchase

Fulltime

Legal PA - Private Client

Join a leading legal firm known for its bespoke legal advice to high net worth i...

Location

United Kingdom , London

Salary:

45000.00 - 55000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Well-organised and intelligent with keen attention to detail
Excellent IT skills in Word and Excel
Capable of working under pressure and meeting tight deadlines
Able to handle confidential information with discretion
Proactive team player who enjoys variety and thrives in dynamic environments
Exceptional client service focus
Strong communication skills with excellent telephone manner
Experience in Private Client legal work
Fast and accurate typing speed
Advanced Microsoft Office skills with proven business writing abilities

Job Responsibility

Liaise with clients face-to-face and over the phone
Prepare and bind deeds and Wills
Support file opening and compliance efforts
Assist with electronic billing
Provide support to solicitors, accountants, and other fee earners
Manage diaries and documents efficiently
Maintain effective filing systems
Perform audio/copy typing including digital dictation
Assist with electronic bibles

What we offer

4x Life Assurance
Medical Insurance (post-probation)
Medicash Cashplan (post-probation)
BUPA Health Assessment (post-probation)
Auto-enrolment in the Group Personal Pension Scheme
Interest-free season ticket loan (after 3 months)
Cycle to Work Scheme
Wellbeing Programme
Gymflex (after 3 months)
Holiday Purchase

Fulltime

Temporary Business Administrator

Temporary Business Administrator to support a team in LS1, Leeds, contributing s...

Location

United Kingdom , Leeds

Salary:

12.60 - 13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Strong organisational and multitasking skills
Excellent communication abilities, both written and verbal
Attention to detail and a commitment to maintaining high standards

Job Responsibility

Create and format business documents, reports, and branded presentations using Microsoft Office tools
Handle document signing, data entry, and occasional audio transcription to support team operations
Assist with client onboarding processes, including Anti-Money Laundering (AML) compliance checks
Provide diary management, meeting coordination, and support for internal projects and events

What we offer

Weekly pay every Friday
Minimum 28 days annual leave
Dedicated consultant to support career journey
Early access to permanent roles
Free eyecare vouchers
Temp of the Month awards
Mobile-friendly timesheets
Discounts and perks at top retailers
Access to well-being platforms
FREE LinkedIn Learning courses

Fulltime

Legal Secretary

Join a prestigious firm known for providing bespoke legal advice to high net wor...

Location

United Kingdom , London

Salary:

35000.00 - 48000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Legal secretarial experience, preferably in Private Client
Excellent IT skills in Word and Excel
Strong attention to detail and ability to meet deadlines
Professional demeanour and exceptional telephone manner
Initiative and ability to work well within a team
Strong client service focus
Ability to handle confidential information discreetly
Fast and accurate typing speed (65 WPM)
Proficiency in Microsoft Office
Familiarity with SOS Connect, Diktamen, and iManage is a plus

Job Responsibility

Liaise with clients face-to-face and over the phone
Prepare and bind deeds and wills
Support file opening and compliance
Assist with electronic billing and document management
Manage diaries and maintain filing systems
Perform audio and copy typing, including digital dictation
Provide administrative support to solicitors, accountants, and fee earners

What we offer

25 days holiday + holiday purchase option
4x Life Assurance
Medical Insurance (after probation)
BUPA Health Assessment (after probation)
Wellbeing Programme
Auto enrolment in Group Personal Pension Scheme
Interest-free season ticket loan (after 3 months)
Cycle to Work Scheme
Gymflex (after 3 months)

Fulltime

Document Controller

Our client in Glasgow's West End is looking for a Temporary Document Controller ...

Location

United Kingdom , Glasgow

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

High proficiency with Microsoft Excel, Word and Power Point
Exceptional attention to detail
Great organisational skills
Previous experience working within a biosciences environment is a bonus but non-essential

Job Responsibility

Reconcile, scan, and file all controlled company documents
Control and issue documents required by operations staff for study work
Scan completed study documentation for electronic archiving, completing all forms and indexes per standard procedures
Archiving (raw data) and study files under the supervision of the Document Control Manager
Ensure traceability and quick recall of archived documents
Email completed Reports/COAs to the client
Monitor and alert for periodic document reviews
Format and proof-reading master documents for operations staff
Additional office administration tasks as required

What we offer

Working as a temp is a fantastic way to explore different industries and roles while maintaining flexibility
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay
Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

Fulltime

Client Onboarding Analyst

The Client Onboard Analyst 2 is a developing professional role. Applies specialt...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of experience in Documentation review, Account Maintenance and related Cash products preferred
Demonstrated interpersonal skills
Pro-active team player but also able to work independently
Exceptional written and verbal communication skills
Highly motivated, persistent
Capable of working in a structured, high volume, time sensitive, high-risk environment
Capable of prioritizing and eager to learn multiple products
Fast learner, strong attention to detail
Willingness to go extra mile
Proficient in Microsoft Office Applications

Job Responsibility

Responsible for customer interaction, documentation issuance, review and system setups
Focuses on timely and accurate delivery of all account opening functions
Delivering superior customer service and resolution of customer issues
Performs day to day management of the account opening and maintenance processing
Responsible for various types of project management in the account services space
Managing cross-functional relationships with all teams
Determines new work procedures, analyzes complex and variable issues with significant departmental impact
Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices
Establishes and maintains close working relationship with clients and within team
Embarks on continuous on the job training for end to end product knowledge

Fulltime

Client Onboard Intermediate Analyst

The Client Onboard Intmd Analyst is a developing professional role. Deals with m...

Location

Japan , Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience in Documentation review, Account Maintenance and related Cash products preferred
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of prioritizing and eager to learn multiple products in a challenging environment
Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in Microsoft Office Applications
Exposure to Client interaction
Proficient in handling urgent and escalation cases and manage client and internal team expectations
Proficient knowledge of Japanese and English (written and spoken)
Bachelor's/University degree or equivalent experience

Job Responsibility

Responsible for customer interaction, documentation issuance, review and system setups
Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
Performs day to day management of the account opening and maintenance processing
Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
Determines new work procedures, analyzes complex and variable issues with significant departmental impact
Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards
Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices
Establishes and maintains close working relationship with clients and within team
Embarks on continuous on the job training for end to end product knowledge
Understands client requirements and implement them correctly

Fulltime

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Client Documentation Officer

Job Description

Job Responsibility

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