Client Director- Banking Job at Microsoft Corporation (New York)

Job Description

Creates and leads strategies for high-impact/high-profile accounts that yield high-volume sales and open new opportunities for both Microsoft and its partners that are aligned to goals, outcomes, and forecasts. Proactively builds and expands strategic network of key internal and external partners and decision makers to ensure execution of core tasks and account transactions, and to provide a comprehensive account management experience. Develops a broad and deep understanding of customers' industries and priorities to identify opportunities to drive optimizations and new digitalizations based on customers' strategies. Understands customer drivers of business and technology transformation and leverages deep knowledge of customer's business to engage internal teams to accelerate co-innovation and digital transformation and strategy. Cultivates, leverages, and manages a strategic set of relationships and uses Microsoft business-value sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy-in and execution. Leverages a strong knowledge of and experience with Microsoft's product landscape, solutions, and strategy to generate insights, provide thought leadership, and address customer's needs and translate needs into Microsoft solutions.

Job Responsibility

Creates and leads strategies for high-impact/high-profile accounts that yield high-volume sales and open new opportunities for both Microsoft and its partners
Proactively builds and expands strategic network of key internal and external partners and decision makers
Develops a broad and deep understanding of customers' industries and priorities to identify opportunities to drive optimizations and new digitalizations
Understands customer drivers of business and technology transformation and leverages deep knowledge of customer's business to engage internal teams to accelerate co-innovation and digital transformation
Cultivates, leverages, and manages a strategic set of relationships and uses Microsoft business-value sales strategies throughout multiple levels of the customer's organization
Leverages a strong knowledge of and experience with Microsoft's product landscape, solutions, and strategy to generate insights, provide thought leadership, and address customer's needs
Leads and coordinates a diverse and high-performing team and key stakeholders on plan execution and drives accountability to deliver on account plans and grow the account
Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensures customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services
Conducts ongoing executive mapping exercises to ensure alignment across key internal and external groups
Provides thought leadership and strategic co-innovation ideas, and challenges customers when appropriate
Sets organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer
Leads the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome
Brings greater customer/partner ecosystem together with the customer to discuss how to enrich customer's value to their customers
Proactively explores and uncovers technologies and confirms customer interest, and has an understanding of where Microsoft may not be able to compete, and how key customer competitors compete
Has people management responsibilities including driving employee growth and development, executing projects, and managing performance

Requirements

Bachelor's Degree AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry and/or driving digital transformation OR 15+ years experience in working in an industry and/or driving digital transformation OR equivalent experience
8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives
10+ years experience closing large, complex agreements/deals

Nice to have

Bachelor's Degree AND 15+ years experience working in an industry and/or driving digital transformation OR Master's Degree AND 13+ years experience working in an industry and/or driving digital transformation OR equivalent experience
3+ years people management experience

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Client Director- Banking

Job Description

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