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We are looking for a dynamic and results-driven Client Development to build client relationships and ensure exceptional service delivery. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, identifying new opportunities, and ensuring the successful execution of projects. This role requires excellent communication skills, and a deep understanding of client needs in the design-build industry. This position will report directly to the Business Development Director.
Job Responsibility:
Conduct market research and identify and approach potential customers
Identify new business opportunities by understanding client goals and challenges
Collaborate with internal teams to offer tailored solutions, expanding client accounts by offering new services or upgrades
Develop and nurture long-lasting relationships with key clients and approach potential projects in the fields of office, school, and hospital design and construction
Manage project information, participate in bidding processes, and provide post-sales support
Research and analyze the market to identify new business opportunities in office, school, and hospital design and construction
Build and maintain relationships with potential clients through direct meetings, phone calls, emails, and networking events
Approach and gather information about projects from target customers and partners
Manage project information, including customer requirements, bidding information, and post-sales issues
Participate in the bidding process by preparing and submitting bid documents, attending meetings, and discussing with internal teams and clients
Support post-sales activities, including project management, resolving arising issues, and ensuring customer satisfaction
Requirements:
Bachelor’s degree or higher in related fields: Commerce, Foreign Trade, Foreign Languages, Business Administration, etc.
2+ years of experience in client management, account management, or business development, preferably in the design-build or construction industry
Proficient in English communication
Good communication skills, persuasive and negotiation abilities
Ability to work independently and in teams
Effective time management and organizational skills
Understanding of bidding processes and project management is an advantage
Willingness to support others to achieve common goals
Confident, friendly, open, and sociable
A proactive, problem-solving attitude with a client-first mindset
Strong project management, communication, and organizational skills
Proficiency in CRM software and project management tools
What we offer:
Competitive salary and attractive benefits
Project bonuses (Commission)
Annual salary increase
Professional, young and dynamic working environment
Career development and promotion opportunities within the company
Social insurance, unemployment insurance, and health insurance