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Client Development Manager

United Arab Emirates, Dubai · Job Posted June 29, 2026
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Job Description

AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach. AltoVita's unique offering sets us apart in the market, providing a network of 10 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35,000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide. Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs. AltoVita's technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money. Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey.

Job Responsibility

  • Deliver strategic account management to enterprise clients and relocation management partners across the Middle East and EMEA
  • Support in devising consultative approaches as per client needs and requirements
  • Achieve high client satisfaction rates
  • Represent AltoVita at industry and client events across the Middle East and EMEA
  • Collect and analyse client performance data and present key findings to clients during monthly reporting & QBR sessions
  • Proactively contribute to strategic design of best-in class innovative solutions for clients
  • Contribute to clients' full adoption of our technology and product
  • Maintain proactive, transparent, and solutions-oriented communication with clients at all times
  • Ensure all client communications regarding timelines, deliverables, incidents, and resolutions are strictly aligned with contractual SLA commitments
  • Drive internal cross-functional alignment to ensure commitments communicated externally are realistic, achievable, and consistently delivered
  • Support inbound sales & share of wallet growth
  • Assist with onboarding of new clients in the Middle East and EMEA
  • Organise frequent in-person visits to client's offices and meet with key stakeholders across all levels
  • Understand and proactively look for opportunities & ability to support clients globally

Requirements

  • 5+ years of experience in corporate housing, global mobility or relocation is a must
  • Proven track record in the corporate accommodation industry (serviced apartments, hospitality, corporate agency, corporate housing among others)
  • Self-motivated, hardworking account/customer success manager with proven success in managing global mobility & RMC clients
  • Fast learner, problem solver
  • Frequent travel is required for this position
  • Consistent and proactive communication is a core requirement of this role
  • The ideal candidate will be based in Dubai

What we offer

  • A team that will always put you first
  • Incredible opportunities for growth and career advancement
  • A fully-remote working environment
  • Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more
  • A work-from-home allowance to get your home-office set up
  • A generous vacation package so you can recharge or explore

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