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Client Development Coordinator, Fragrance & Beauty

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Chat3D

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Location:
United States , Manhattan

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Category:

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 USD / Year

Job Description:

A key support position in animating and developing both Fragrance & Beauty business, within Hermès Boutiques. The Client Development Coordinator is responsible for the oversight of US boutiques, assisting the Director of Client Development - Fragrance & Beauty in developing tools, managing communications and maintaining engagement levels to help optimize retail performance.

Job Responsibility:

  • Execute animations and activations in coordination with Merchandising/Planning, VM, Retail teams
  • Partner with Client Events and CRM on animations to drive the business in both Fragrance and Beauty and help in defining the Beauty and Fragrance Customer Journey
  • Monitor competitive activity to ensure that the appropriate response strategies are formulated and communicated
  • Assist in management of Freelance team [Artistry and Advisory] via recruitment, scheduling/placement, training and payments
  • Build strong partnerships with both local contacts [Merchant, Planner, Managers, Experts/Ambassadors, Freelance team and the métier] and international partners [Hermes International, trainers and the métier]
  • Participate in executing Fragrance & Beauty seminars, seasonal training and technical skill set development of Beauty Experts, ambassadors and Freelance beauty team
  • Host and transmit House values and product knowledge through regular training sessions, especially seasonal launches or key moments
  • Motivate and actively engage with beauty community
  • Evolve and champion a network of high-performing Beauty Experts
  • Attend Train-The-Trainer seminars
  • Prepare quantitative and qualitative monthly boutique activity reports & trade animation recaps
  • Share Hermès Parfums and Beauté “best practices”
  • Maintain excellent standards in collaterals (samples, testers, hygiene products, etc.) to support both Fragrance and Beauty business
  • For launches and key moments, partner with
  • Merchandising/Planning on optimal in-store inventory, assortment and goals
  • Visual Merchandising in new PLV executions, strong product impacts
  • Regularly visits Local Markets for business review and support new store openings

Requirements:

  • 1-2 years of relevant working experience in a similar role and/or department
  • Superior knowledge of luxury consumer industry
  • High level of attention to detail and excellent written and verbal skill
  • Advanced knowledge of Microsoft Office
  • Bachelor’s degree is preferred
  • Must be flexible to travel, as needed

Nice to have:

Cosmetics background and/or French language skills a plus

What we offer:
  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision
  • Life Insurance and Disability
  • Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental leave and transition time
  • 401(k) and Roth Retirement plan with company matching and profit sharing
  • Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support and more

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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