Client Delivery Vice President Job at iCapital Network (Stamford)

Vice President of Operations

Reporting to the Regional Vice President, this Vice President of Operations (VPO...

Location

United States , Springfield

Salary:

150000.00 - 175000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree required, master's degree desired
Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility
food, facilities, or retail service sector preferred
Proven leadership and experience with managing effective client relationships
Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills
Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement
Adept business savvy to effectively communicate and work with other executives
Strong business planning skills to complete strategic projects
Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization
Established ability to select top talent and create a productive environment

Job Responsibility

Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
Drive new sales growth within existing client base and ensure the delivery of exceptional customer service
Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies
Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
Maintain close working relationships with partner group in functional areas
Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Vice President of Enterprise Operations

Rackspace is seeking a Vice President of Enterprise Operations, you’ll lead the ...

Location

United States

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree required, advanced degree preferred
15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role
Experience with cloud technology companies with enterprise-level clients
Familiarity with customer success, technical delivery, and post-sales operations
Background in deploying AI/ML technologies for operational use cases
Excellent management skills with in-depth knowledge of organization's development design procedures and objectives
Ability to develop a vision and guide leadership through the change and implementation process
Ability to leverage resources to meet goals and objectives efficiently and effectively
Ability to adapt and lead through change
Proven track record of scaling enterprise operations in a technology or services environment

Job Responsibility

Have full leadership responsibility for a company-wide support function, non-core business unit or a region
Develop strategic plans for own organizational entity
Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes
Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction
Supervise directors and/or senior managers who have overall responsibility for the operation of their areas
Accountable for the financial performance of a support function, non-core business unit or region
Influence the allocation of resources across multiple divisions, regions or sub-functions
Establish goals and objectives ensuring alignment with business units and corporate strategic plans
Evaluate key business and organizational challenges
direct the development of new or innovative solutions

Fulltime

Senior Vice President - Cards Portfolio and Installments Lead

The Marketing Product Group Manager is a senior management level position respon...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience
Experience managing in a global, complex and matrixed organization
Demonstrated knowledge and experience with the industry, banking, and investment products
Working knowledge of different systems, theories, and practices relevant to a function
Practical experience of multiple business cycles
Knowledge of industry and competitor products/services
Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
Consistently demonstrates clear and concise written and verbal communication
Demonstrated project management skills
Demonstrated internal and external negotiation skills

Job Responsibility

Design and lead strategic marketing programs, strategic program roadmaps, program development, program/product launches, and program marketing to gain maximum benefit from each program/product and deliver on client value propositions
Utilize specialty knowledge to review, analyze, and develop beyond existing solutions, as well as develop and communicate a business plan on approaching the marketplace
Develop plans and ensure successful execution of functional strategies for a business or product requiring coordination and integration across teams/business units, as well as construct and ensure successful execution marketing plan that spans product, brand, acquisition, customer, and retention to improve performance, brand preference, and client engagement
Execute day-to-day product marketing for core products including program delivery, client experience, and client communications strategy, help the team prioritize, negotiate, and remove obstacles, and provide input into strategic decisions affecting job family/function within a region/business
Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Conduct client and competitor market research, develop a product innovation roadmap, and direct and oversee all aspects of program life cycle management including market demands, technology trends, and competitive field
Create and deploy marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on overall industry verticals and competitors, as well as exercise control over resources, policy formation, and planning
Assist in winning new business relationships in all supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, call, and strategic alliances
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we offer

Global Benefits
Best-in-class benefits
Equal opportunity and affirmative action employer

Fulltime

Vice President - Crisis & Issues Management

This position offers an exciting opportunity for a seasoned leader to guide clie...

Location

United States , New York

Salary:

90000.00 - 145000.00 USD / Year

DKC

Expiration Date

Until further notice

Requirements

10+ years of experience in public relations
At least 7 years focused on crisis and issues management in a leadership capacity
Proven expertise in guiding clients through high-profile crises, including issues management, reputation recovery, and proactive risk mitigation
Exceptional leadership and management skills, with the ability to mentor, develop, and inspire a high-performing team
Extensive experience working with senior executives and advising C-suite leadership on crisis management, media strategy, and corporate reputation
In-depth knowledge of crisis communications principles, including the use of social media during crises, legal considerations, and government affairs implications
Strong media relationships and a track record of successful media outreach and crisis management under pressure
Superior written and verbal communication skills, with the ability to distill complex issues into clear, concise messages for diverse audiences
Ability to think strategically while executing tactically in high-pressure environments
A deep understanding of the digital landscape, including social media management and online reputation management during crises

Job Responsibility

Serve as the senior strategic advisor on all crisis and issues management matters, guiding clients through high-profile and high-risk situations
Lead the development of long-term crisis preparedness strategies
Oversee the creation and execution of tailored crisis communication plans, including media statements, stakeholder messaging, Q&As
Build and maintain strong relationships with senior executives at client organizations
Lead the agency’s media strategy in times of crisis, working closely with journalists and media outlets
Lead proactive issues monitoring efforts and crisis forecasting for clients
Partner with internal teams (social media, legal, digital, government affairs, etc.) to ensure integrated and holistic crisis response strategies
Oversee the design and delivery of crisis communication training programs for client teams
Represent the agency in high-profile industry forums, conferences, and media engagements

Fulltime

Vice President – Corporate Sustainability

Browning Environmental Communications is seeking a Vice President, Corporate Sus...

Location

United States , Washington D.C. or Boston

Salary:

120000.00 - 150000.00 USD / Year

Browning Environmental Communications

Expiration Date

Until further notice

Requirements

Strong ambassador for the business, particularly among corporates in the Americas
Prepared to support a growing U.S. team
Strong organizational and project management skills are essential
7+ years’ experience of strategic communications and media relations in relevant spaces
4+ years’ experience in a managerial position at a major communications agency
Deep knowledge of topics such as corporate sustainability, net zero, other green claims
Creative storyteller who can translate complex topics for media, social media, opinion desks, and other external audiences
Outstanding written and verbal communications in English
Great references

Job Responsibility

U.S. new business development: agency proposals, negotiation, and securing business
Project managing retained or project-based strategic communications assignments, including research, strategy, branding, messaging, content, and outreach across all media, with a U.S. or international focus
Coordinating with senior representatives of clients day-to-day and processing their changing needs
Managing delivery of work remote/hybrid team members to the highest quality
Hiring and developing junior talent
Contributing to agency knowledge management systems
Supporting development of U.S. marketing materials

What we offer

Eligible for 10% annual bonus based on agency, team, and individual performance
Medical, dental and vision insurance for employees and dependents
25 days of paid time off per year
Pre-tax Health Savings Account Savings Plan
401K with employer match

Fulltime

Vice President

Browning Environmental Communications is seeking a Vice President to oversee acc...

Location

United States , Washington D.C. or Boston

Salary:

120000.00 - 150000.00 USD / Year

Browning Environmental Communications

Expiration Date

Until further notice

Requirements

Strong ambassador for the company among policy, NGO, and IGO audiences
An inspiring leader, prepared to support a growing U.S. team
Strong organizational and project management skills are essential
7+ years’ experience of strategic communications and media relations in relevant spaces
4+ years’ experience in a managerial position at a major communications agency
Deep knowledge of topics such as clean energy, circular economy, sustainable finance, sustainable agriculture, etc.
Understanding of U.S. political landscape related to clean energy and the environment, a plus
Creative storyteller who can translate complex topics for media, social media, opinion desks, and other external audiences
Outstanding written and verbal communications in English
Great references

Job Responsibility

U.S. new business development: agency proposals, negotiation, and securing business
Project managing retained or project-based strategic communications assignments, including research, strategy, branding, messaging, content, and outreach across all media, with a U.S. or international focus
Coordinating with senior representatives of clients day-to-day and processing their changing needs
Managing delivery of work remote/hybrid team members to the highest quality
Hiring and developing junior talent
Contributing to agency knowledge management systems
Supporting development of U.S. marketing materials

What we offer

Eligible for 10% annual bonus based on agency, team, and individual performance
Medical, dental and vision insurance for employees and dependents
25 days of paid time off per year
Pre-tax Health Savings Account Savings Plan
401K with employer match

Fulltime

Senior Vice President

Browning Environmental Communications (Browning) is seeking a Senior Vice Presid...

Location

United States , Washington D.C.; Boston; California

Salary:

Not provided

Browning Environmental Communications

Expiration Date

Until further notice

Requirements

An inspiring leader, prepared to take responsibility for developing an office, and for building a team.
Strong organizational and client relations skills essential.
10+ years’ experience in corporate communications and/or strategic communications.
5+ years’ management experience at a major communications agency, with demonstrated ability to grow revenues.
5+ years’ experience of corporate sustainability, circular economy, sustainable agriculture, clean energy, sustainable manufacturing, etc. including ideally experience of policy engagement
Ideally a pre-existing network among CSOs in North America
Outstanding written and verbal communications in English.
U.S. passport, Green card, or U.S. visa
Great references.

Job Responsibility

Leading new business development in North America: business planning, networking, agency proposals, presentations, negotiation, and securing business, focused on the corporate and B2B markets.
Managing development of marketing materials and agency thought leadership focused on the North American market.
Providing strategic counsel to — and coordinating with — senior representatives of clients day-to-day and processing their changing needs.
Overseeing outstanding delivery of retained and project-based assignments, including intelligence services, branding and content, marketing and campaigns, corporate communications, strategic communications, and crisis management
Building relationships with clients to grow client accounts organically.
Overseeing hiring and development of the US team supporting the corporate business, and managing team capacity.
Supporting new business development and contributing knowledge and solutions to activities for all US and international offices
Contributing to agency knowledge management systems.

What we offer

bonus
commissions
healthcare
401(k) Match

Fulltime

Vice President, US Professional Services

Fourth is seeking an accomplished Vice President of US Services to lead the stra...

Location

United States , Austin

Salary:

Not provided

HotSchedules Corporate

Expiration Date

Until further notice

Requirements

12+ years in professional services, implementation, customer success, or operations roles
8+ years in leadership
10+ years in SaaS business models
Proven track record building/scaling services organizations during rapid growth
P&L accountability for $10MM+ services revenue
Experience leading teams of 30–100+ in complex environments
Success managing complex customer implementations and driving adoption
Deep understanding of US hospitality industry (restaurants, hotels, multi-site operations)
Strong knowledge of labor management (scheduling, compliance) and food cost management (inventory, purchasing, waste reduction)
Familiarity with US labor regulations (FLSA, Fair Workweek, tip rules, wage garnishment)

Job Responsibility

Define vision for implementation, managed services, and advisory
build scalable delivery models
own revenue, margin, and profitability
Oversee end-to-end onboarding (labor rules, POS/payroll integration, inventory setup)
develop US-specific playbooks
track KPIs: time-to-revenue, adoption, CSAT, compliance
Launch offerings like QBRs on labor & food economics, compliance monitoring, analytics advisory, production planning workshops
Build and scale a world-class services organization (consultants, architects, trainers)
create career paths for hospitality domain experts
optimize resource allocation

What we offer

Unlimited PTO
Medical, Dental, Vision Insurance
401k Match
Parental Leave
Laptop and equipment

Client Delivery Vice President

iCapital Network

Location:
United States , Stamford

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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