Client Delivery Specialist Job at NTT DATA (Cyberjaya)

First Line Client Specialist

West & Central Africa First Line Client Specialist role at Citi focuses on suppo...

Location

Cameroon , Douala

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

1-5 years of experience in Capital Markets or in Operations, Risk, Client On-boarding or Middle Office
Bachelor's degree with minimum Upper Second honors (or equivalent)
proficient with Microsoft Office, Bloomberg or credit risk and settlement systems
some knowledge of the products, clients, and business dynamics (flow derivatives, indices, single-stock, exotics, multi asset equity derivative products) will help
good understanding of Client Marketing needs

Job Responsibility

Proactively support West and Central Africa Corporate FX Sales to manage the ‘First Line of Defence’
ensuring post-trade processes are managed efficiently and effectively
monitoring of the desks first line controls
act as a point of escalation and own resolution of operational issues between sales and support functions
diagnose the root causes as issues arise and identify both tactical and strategic solutions owning the delivery
proactively mitigating client impact whilst enhancing the client experience
develop and maintain presentation and other material for internal purposes (Monthly Business Reviews, Senior Business Reviews, etc.)
assist with external presentation for client workshops, training, etc. with focus on formatting
help collate data to help the team in monitoring and analysing FX portfolio performance
compiling market updates from Citi research portal / Citi Velocity and by gathering info from local teams for specific markets

Fulltime

Client Onboarding Project Specialist

The Client Onboarding Project specialist will play a key role in driving process...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in Business, Finance, Project Management, or a related field
Strong project management and coordination skills, including experience with project plans, stakeholder tracking, and status reporting
3+ years of experience in client onboarding, account maintenance, or operations within financial services (Wealth management or corporate banking preferred)
Exposure to project methodologies (Agile, PM/ PRINCE 2 certification or similar) is required
Proficiency with MS Office (Excel, PowerPoint, Project, or equivalent tools)
Excellent communication, organization, and analytical skills
Demonstrated ability to challenge existing processes constructively and support continuous improvement
Strong risk and control awareness, ensuring adherence to internal policies and regulatory standards
English fluency (written and spoken) required

Job Responsibility

Support the delivery of Client transformation initiatives, including process redesign, automation, and operational efficiency projects
Manage project tasks, track milestones, and maintain documentation (plans, benefit logs, misregisters, etc)
Act as the Business Activity Owner for Suppliers /Vendors which may fall under the Scope of the Team
Collaborate with cross-functional teams (Onboarding, Account Maintenance, Technology, compliance, Risk & Business) to implement process and system enhancements
Provide subject matter expertise in client onboarding processes, documentation requirements, and system flows to ensure operational feasibility of proposed changes
Participate in defining and documenting new procedures, user stories, and training material to support adoption of new processes or tools
Support the monitoring of project performance metrics such as cycle time, good-order submissions, and rework rates
Identify and escalate potential risks or issues, ensuring proactive follow-up and timely resolution
Facilitate working groups or feedback sessions with bankers, associate bankers, and operations teams to identify improvement opportunities
Contribute to building a culture of ownership and accountability, ensuring changes are embedded and sustainable

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

Fulltime

Delivery Support Specialist

This role has been designed as ‘’Onsite’ with an expectation that you will prima...

Location

Thailand , Bangkok

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Management, Finance or equivalent
Typically 0-5 years’ experience
Accountability
Active Learning
Active Listening
Bias
Business
Coaching
Creativity
Critical Thinking

Job Responsibility

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation
Generates invoices and client billing in accordance with service and product agreements
Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities
Ensure that all requests in Engagement Portal are processed within 24 hours and with zero error rates
Achieve 100% compliance of SOA when processing transactions
Ensure Zero error rates when performing Corrections, Amendments, Buy-out and Extensions
Proactively engage with CAS/CDS/COS/PS to address concerns and issues which impact timely and correct completion of Lifecycle requests
Proactively set up meetings or contact CAS/PS/BPM to clarify concerns or questions
Time submission of all customer invoices
Participate actively in Trainings and Testing

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Client Campaign Specialist

The Client Campaign Specialist (CCS) executes digital advertising campaigns acro...

Location

United States

Salary:

Not provided

KSAT 12

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in digital advertising operations, ad trafficking, or campaign management (agency, media company, or vendor)
Hands-on experience in a demand-side platform (Basis, The Trade Desk, etc.) preferred but not required — strong digital aptitude is essential
Solid understanding of key metrics (CTR, CPM, CPA, ROAS) and campaign performance analysis
Exceptional attention to detail, time management, and communication skills
Ability to thrive in a fast-paced environment and manage multiple campaigns simultaneously

Job Responsibility

Execute and optimize digital campaigns within DSPs and other ad platforms (display, OTT/CTV, audio, video, social)
Monitor performance daily for pacing, delivery, and quality — making data-driven adjustments to improve results
Maintain campaign documentation including insertion orders, creative assets, targeting parameters, and reporting deliverables
Generate client-facing reports summarizing key metrics, insights, and recommendations for future optimization
Troubleshoot technical or delivery issues with vendors, platforms, and internal teams to ensure smooth execution
Stay informed on evolving digital ad products and best practices to bring proactive recommendations to the sales and client service teams

Tax Associate Director – Inheritance & Trust Specialist

Our tax professionals draw on their comprehensive experience to deliver business...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Proven specialist technical private client experience, and the ability to deal with complex tax issues, gained within a practice environment
Strong experience and the ability to lead projects, with support from senior members of the team, in succession planning for multi-generational families and provide support to the wider private client team as a technical expert on a wide range of inheritance tax matters
An in depth, up to date, knowledge of taxation including Trust and IHT related matters
Experience of reviewing Trust accounts and associated tax aspects
Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the tax considerations
Experience of dealing with client senior management
Can guide and supervise less experienced colleagues
Some experience of seeking opportunities for developing new clients and for selling new services to existing clients
Staff management experience
Leads projects of varying scale and complexity

Job Responsibility

Manage funds, businesses and trusts of individuals, families and entrepreneurs
Build strong relationships with individuals to become their trusted advisor and oversee their tax affairs
Work across a truly diverse portfolio of global clients
Work proactively and manage your own tasks
Collaborate with others and communicate regularly with senior managers, directors, and BDO’s partners to help businesses effectively
Identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holiday purchase scheme (up to 10 days additional leave)
Bike to work scheme
Agile working
Programmes, resources, and frameworks for career development
Mentoring and coaching
State-of-the-art collaboration spaces

Senior Associate Managed Services Client Delivery Specialist

The Senior Associate Managed Services Client Delivery Specialist at NTT DATA is ...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in Information Technology or Business or related field
Moderate level of demonstrated experience in a managed services and/or support services environment
Moderate level of demonstrated experience in managed services - service delivery and client management
Moderate level of demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Moderate level of demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Moderate level of demonstrated experience in monitoring contract performance
Moderate level of demonstrated experience in managing service delivery projects for clients
Moderate level of demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Moderate level of demonstrated experience in proactive measures to address client concerns and continuously improve service quality
Passionate about service delivery with a strong ability to manage a coordinated delivery of service

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
Acts as the primary point of contact for client inquiries, escalations, and feedback
Understands client business needs and objectives to tailor required services accordingly
Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Collaborates with technical teams to resolve client issues and incidents promptly
Monitors and assesses client satisfaction regularly through feedback mechanisms
Takes proactive measures to address client concerns and continuously improve service quality
Develops account plans and strategies to enhance client engagement and retention
Identifies opportunities for upselling or cross-selling additional services
Manages the implementation of new services, upgrades, and projects for clients

Fulltime

Managed Services Client Delivery Specialist

The Managed Services Client Delivery Specialist at NTT DATA is a pivotal role re...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in Information Technology or Business or related field
Relevant ITIL certification preferred
Relevant project management certification (for example, PMP) is preferred
Seasoned demonstrated experience in a managed services and/or support services environment
Seasoned demonstrated experience in managed services - service delivery and client management
Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Seasoned demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Seasoned demonstrated experience in monitoring contract performance
Seasoned demonstrated experience in managing service delivery projects for clients
Seasoned demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
Acts as the primary point of contact for client inquiries, escalations, and feedback
Understands client business needs and objectives to tailor required services accordingly
Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Collaborates with technical teams to resolve client issues and incidents promptly
Monitors and assesses client satisfaction regularly through feedback mechanisms
Takes proactive measures to address client concerns and continuously improve service quality
Develops account plans and strategies to enhance client engagement and retention
Identifies opportunities for upselling or cross-selling additional services
Manages the implementation of new services, upgrades, and projects for clients

Fulltime

Equity Specialist

The Equity Specialist is a strategic professional recognized as a technical auth...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience
proven sales and trading experience in financial services and structured products, including equity derivatives and light exotic products
exposure to High Net Worth Private Bank clients and Family Offices would be beneficial
good interpersonal and communication skills essential
ability to develop strong working relationships across functional and geographical lines
strong IT skills essential
ability to work to tight deadlines
regulated role with applicable/mandatory licenses and/or qualifications
language proficiencies in Cantonese, English and Mandarin.

Job Responsibility

Cover direct client activity in cash equity, listed derivatives and light OTC exotic equity products
deliver execution strategy recommendations to active Private Bank trading clients and internal Marketing teams
actively market and develop a dedicated client base of between 20-30 long-term accounts
identify client needs and objectives within overall investment objectives and match to service delivery capabilities
develop and update market intelligence to introduce single stock ideas
maintain rigorous risk management approach with clients on their exposures
increase sales across the product set from cash equities and listed derivatives to OTC derivatives
communicate, deliver, and close on client investment proposals and new account pitches
ensure conformity with global Firm standards of client service, regulatory, compliance, and operating model
increase connectivity and engagement between Markets and Wealth clients and staff

Fulltime

Client Delivery Specialist

NTT DATA

Location:
Malaysia , Cyberjaya

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 07, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Client Delivery Specialist

NTT DATA

Location:Malaysia , Cyberjaya

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 07, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Client Delivery Specialist

First Line Client Specialist

Client Onboarding Project Specialist

Delivery Support Specialist

Client Campaign Specialist

Tax Associate Director – Inheritance & Trust Specialist

Senior Associate Managed Services Client Delivery Specialist

Managed Services Client Delivery Specialist

Equity Specialist

Location:
Malaysia , Cyberjaya

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 07, 2026