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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our culture embraces a growth mindset, inspires excellence, and encourages teams and leaders to bring their best each day. Together, we create innovations that impact billions of people around the world—and you can help us deliver on that mission. Industry Solutions Delivery (ISD) is a global organization of more than 6,000 strategic sellers, industry experts, engineers, architects, consultants, and delivery professionals. We work side by side with the world’s most influential companies to deliver Microsoft technology and accelerate their digital transformation journeys. Our team values diverse perspectives and encourages everyone to be their authentic selves. Join us to help create innovations that make a global impact. As a Client Delivery Partner (CDP), you are accountable to Microsoft’s largest customers for the successful planning and execution of transformational programs. You use deep industry experience to lead a dedicated team across the full transformation engagement lifecycle, helping customers achieve measurable business outcomes in a trillion-dollar addressable market.
Job Responsibility:
Develop executive relationships with customers in a matrixed environment by bringing relevant industry insights and solutions that enable customer success in the marketplace
Deliver the transformation solutions in a matrix environment that strengthens trust in Microsoft through consistent, high-quality execution
Provide executive sponsorship within Microsoft
Help identify and pursue business development
Build a culture focused on business outcomes and product realization
Drive outcome-based client value through digital transformation, innovation, and industry thought leadership
Leverage industry and functional expertise to shape client strategy and deliver measurable business outcomes
Co-create transformation roadmaps with the client and drive innovation across the program portfolio
Orchestrate the Microsoft ecosystem to accelerate impact
Maintain a strong industry presence through events, forums, and publishing
Align Microsoft and partner resources across organizational boundaries to execute against customer priorities
Build durable, trust-based relationships
Serve as a trusted advisor to the customer executives
Partner with Microsoft executives to expand and deepen strategic relationships
Enable sustainable account growth through long-term strategy and execution
Develop a multi-year account vision and plan aligned to customer business needs
Manage long-term account financials including pipeline/funnel development, revenue, and strategic investments
Help originate deals and next step proposals that shape innovative commercial constructs and solution approaches
Set and maintain a high bar for quality and outcomes across business development, delivery, technical solutioning, and business analysis
Lead individuals within a matrixed professional services team
Guide Microsoft teams on client engagement strategies and scalable, repeatable solutions
Requirements:
Fluency in English and German, with the ability to communicate effectively at business level
Extensive industry and cross-industry expertise, including established executive relationships and a history of influencing executive and corporate decision-making
Experience executing transformation strategies and operating in complex environments
Significant people leadership experience, including building a culture of customer centricity and attracting, developing, and retaining deep industry, business, and technology expertise
Management consulting experience, influencing executive decisions and driving business outcomes
A track record of aligning customer strategy and business objectives with Microsoft's assets and capabilities
Strong management, communication, and execution skills, including ownership of a business area and the ability to drive transformation across organizational boundaries
Experience leading teams in a complex, matrixed environment—creating clarity, generating momentum, and delivering results
Experience running disciplined customer and business review processes with cross-functional teams, prioritizing blockers, and problem solving across organizational boundaries