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Client Delivery Partner - Retail

United States, Bentonville Employment contract 146000.00 - 243000.00 USD / Year · Job Posted June 10, 2026
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Job Description

As a Client Delivery Partner (CDP) - Retail, you are accountable to Microsoft’s largest customers for the successful planning and execution of transformational programs. You use deep industry experience to lead a dedicated team across the full transformation engagement lifecycle, helping customers achieve measurable business outcomes in a trillion-dollar addressable market.

Job Responsibility

  • Drive outcome-based client value through digital transformation, innovation, and industry thought leadership
  • Leverage industry and functional expertise to shape client strategy and deliver measurable business outcomes
  • Co-create transformation roadmaps with the client and drive innovation across the program portfolio
  • Orchestrate the Microsoft ecosystem (product, sales, and services) to accelerate impact
  • Maintain a strong industry presence through events, forums, and publishing to strengthen thought leadership
  • Align Microsoft and partner resources across organizational boundaries to execute against customer priorities
  • Build durable, trust-based relationships
  • Serve as a trusted advisor to the customer executives through deep understanding of the customer and their industry
  • Partner with Microsoft executives to expand and deepen strategic relationships
  • Enable sustainable account growth through long-term strategy and execution
  • Develop a multi-year account vision and plan aligned to customer business needs
  • Manage long-term account financials, including pipeline/funnel development, revenue, and strategic investments
  • Help originate deals and next step proposals that shape innovative commercial constructs and solution approaches
  • Set and maintain a high bar for quality and outcomes across business development, delivery, technical solutioning, and business analysis
  • Lead individuals within a matrixed professional services team
  • provide performance feedback and mentor future leaders
  • Guide Microsoft teams on client engagement strategies and scalable, repeatable solutions
  • Embody our culture and values

Requirements

  • Master's Degree in Engineering, Information Technology, Business, or related field AND 10+ years solution delivery, customer-facing consulting, or digital transformation experience
  • OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience
  • OR equivalent experience

Nice to have

  • Master's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience
  • OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 15+ years solution delivery, customer-facing consulting, or digital transformation experience
  • OR equivalent experience
  • 12+ years relevant work experience within Retail industry
  • 12+ years relevant work experience in solution delivery
  • 5+ years relevant experience in financial management (e.g. profit and loss)
  • Management consulting experience
  • Experience running disciplined customer and business review processes with cross-functional teams
  • Experience executing transformation strategies

What we offer

Certain roles may be eligible for benefits and other compensation

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