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As a Client Delivery Partner (CDP) – Professional Services, you are accountable to Microsoft’s largest customers for the successful planning and execution of transformational programs. You use deep industry experience to lead a dedicated team across the full transformation engagement lifecycle, helping customers achieve measurable business outcomes in a trillion-dollar addressable market. This role offers flexible remote work, requires occasional visits to Microsoft's New York office, and involves 25-50% travel mainly within the New York/East Coast area.
Job Responsibility:
Drive outcome-based client value through digital transformation, innovation, and industry thought leadership.
Leverage industry and functional expertise to shape client strategy and deliver measurable business outcomes.
Co-create transformation roadmaps with the client and drive innovation across the program portfolio.
Orchestrate the Microsoft ecosystem (product, sales, and services) to accelerate impact.
Maintain a strong industry presence through events, forums, and publishing to strengthen thought leadership.
Align Microsoft and partner resources across organizational boundaries to execute against customer priorities.
Build durable, trust-based relationships.
Serve as a trusted advisor to the customer executives through deep understanding of the customer and their industry.
Partner with Microsoft executives to expand and deepen strategic relationships.
Enable sustainable account growth through long-term strategy and execution.
Develop a multi-year account vision and plan aligned to customer business needs.
Manage long-term account financials, including pipeline/funnel development, revenue, and strategic investments.
Help originate deals and next step proposals that shape innovative commercial constructs and solution approaches.
Set and maintain a high bar for quality and outcomes across business development, delivery, technical solutioning, and business analysis.
Lead individuals within a matrixed professional services team
provide performance feedback and mentor future leaders.
Guide Microsoft teams on client engagement strategies and scalable, repeatable solutions.
Other
Embody our culture and values.
Requirements:
Master's Degree in Engineering, Information Technology, Business, or related field AND 10+ years solution delivery, customer-facing consulting, or digital transformation experience
OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience
OR equivalent experience.
6+ years leadership experience in a matrixed environment.
Nice to have:
Master's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience
OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 15+ years solution delivery, customer-facing consulting, or digital transformation experience
OR equivalent experience.
12+ years relevant work experience within Professional Services industry.
12+ years relevant work experience in solution delivery.
5+ years relevant experience in financial management (e.g. profit and loss).
Management consulting experience, influencing executive decisions and driving business outcomes.
Experience running disciplined customer and business review processes with cross-functional teams, prioritizing blockers, and problem solving across organizational boundaries.
Experience executing transformation strategies and operating in complex environments.