CrawlJobs Logo
Modoras Accounting Syd Logo Modoras Accounting Syd · Consulting

Client Delivery Manager

United Kingdom, London · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint’s success.

Job Responsibility

  • Manage and retain existing client accounts
  • Penetrate multiple users
  • Provide excellent customer service
  • Grow client accounts
  • Send multiple screened, quality advisors per project asap
  • Contact client to obtain new projects
  • Push events, teleconferences or new advisors
  • Penetrate user base
  • Convert Trials to full clients through excellent service during trial period

Requirements

  • Bachelor’s/Master's degree and a strong academic record required
  • Desire to work in a client facing project management role that is KPI and metrics-driven
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of a team
  • Fluency in English is a must

What we offer

  • Competitive salary, bonus and benefits
  • Excellent medical coverage through BUPA
  • Excellent professional development opportunities
  • Supportive culture that celebrates and rewards success
  • Monthly Happy Hour, Social Events, Summer Fridays
  • Year-round company sponsored sports and team building events
  • Informal work environment
  • Employee Assistance Programs
  • Volunteer days
Modoras Accounting Syd - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Client Delivery Manager

8 matching positions

Client Delivery Manager

The Client Delivery Manager at NTT DATA will oversee service delivery for the NA...
Location
Location
Luxembourg , Luxembourg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in managed services delivery and client management
  • Understanding of IT service models, SLAs, and service frameworks (ITIL)
  • Excellent communication and stakeholder management skills
  • Ability to manage complex contracts and drive operational efficiency
  • Leadership skills to inspire and guide a high-performing team
  • Analytical mindset with a focus on results and client value
  • Experience working in secure or regulated environments
  • Degree in IT, Business, or related field
  • ITIL and/or PMP certification preferred
  • English is mandatory & French is an asset
Job Responsibility
Job Responsibility
  • Build and maintain strong relationships with NSPA stakeholders, acting as a trusted advisor and strategic partner
  • Ensure service delivery meets SLAs and contractual commitments, maintaining high standards of quality and reliability
  • Oversee daily operations and coordinate cross-functional teams to ensure seamless execution and client satisfaction
  • Lead, coach, and develop your team to foster a culture of accountability, innovation, and continuous improvement
  • Monitor performance metrics, report on KPIs, and identify opportunities to optimize delivery and drive growth
  • Anticipate challenges, resolve issues proactively, and manage risks to ensure business continuity and service excellence
  • Conduct regular project reviews with Project Managers to ensure alignment, progress tracking, and successful outcomes
  • Represent NTT in governance meetings, contributing to strategic decisions and ensuring alignment with client objectives
  • Support pre-sales activities by translating client needs into actionable service solutions and delivery models
  • Develop and manage the annual operational budget, ensuring financial discipline and transparency
  • Fulltime
Read More
Arrow Right

Client Delivery Manager

After initial cloud contract execution, the Client Delivery Manager (CDM) is the...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree or equivalent
  • SAP Technology/ Basis, Application implementation and/or operation experience
  • SAP consultant /SAP Project Manager experience with strong stakeholder management capability
  • Technical infrastructure know-how and technical understanding of virtualized system landscapes
  • Excellent customer/ escalation management skills
  • C-Level Customer Communication & Presentation (ability to translate between technical and non technical audience)
  • Proven ability to work with customers on projects involving senior management level to influence and drive towards customer success
  • Fluency in English
  • 5+ years experience in customer-facing role
  • Minimum one year experience in project management
Job Responsibility
Job Responsibility
  • Develop and grow the client relationship by understanding their needs, packaging solutions that drive measurable business value and to be a trusted advisor to the customer
  • Be the voice of the Client within SAP and be the point of contact for escalations and all other issues with regards to the engagement operations
  • Lead the customer engagement and ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer’s System Integrators or other Hosting Partners
  • Ensures seamless alignment across multiple stakeholders, SAP Cloud Success Services, SI and Suppliers (SAP internal and external stakeholders) . Be an adviser to them and push back when required.
  • Host regular status and governance meetings with customers and other SAP stakeholders (extended account team)
  • Drive Customer Success – take accountability for ECS service and lead delivery excellence by consistently meeting our customer commitments
  • Initiate Commercial Success – avoid service credits, continuously seek for improvement opportunities for upsell and engage sales/pre-sales for pursuit when potential opportunities
  • Drive Digital Transformation Success – align our services to be able to deliver and achieve customer transformation strategy and goals.
  • Lead and own engagement-planning and program-planning activities
Read More
Arrow Right

Client Delivery Manager

The Client Delivery Manager at NTT DATA is responsible for overseeing the end-to...
Location
Location
Indonesia , Jakarta Selatan
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent qualification in Information Technology or Business or related field
  • Relevant ITIL certification preferred
  • Relevant project management certification (for example, PMP) is preferred
  • Seasoned demonstrated experience in a managed services and/or support services environment
  • Seasoned demonstrated experience in managed services - service delivery and client management
  • Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
  • Seasoned demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
  • Seasoned demonstrated experience in monitoring contract performance
  • Seasoned demonstrated experience in managing service delivery projects for clients
  • Seasoned demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Job Responsibility
Job Responsibility
  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
  • Acts as the primary point of contact for client inquiries, escalations, and feedback
  • Understands client business needs and objectives to tailor required services accordingly
  • Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
  • Collaborates with technical teams to resolve client issues and incidents promptly
  • Monitors and assesses client satisfaction regularly through feedback mechanisms
  • Takes proactive measures to address client concerns and continuously improve service quality
  • Develops account plans and strategies to enhance client engagement and retention
  • Identifies opportunities for upselling or cross-selling additional services
  • Manages the implementation of new services, upgrades, and projects for clients
  • Fulltime
Read More
Arrow Right

Client Delivery Manager

After initial cloud contract execution, the Client Delivery Manager (CDM) is the...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree or equivalent
  • SAP Technology/ Basis, Application implementation and/or operation experience
  • SAP consultant /SAP Project Manager experience with strong stakeholder management capability
  • Technical infrastructure know-how and technical understanding of virtualized system landscapes
  • Excellent customer/ escalation management skills
  • C-Level Customer Communication & Presentation (ability to translate between technical and non technical audience)
  • Proven ability to work with customers on projects involving senior management level to influence and drive towards customer success
  • Fluency in English
  • 5+ years experience in customer-facing role
  • Minimum one year experience in project management
Job Responsibility
Job Responsibility
  • Develop and grow the client relationship by understanding their needs, packaging solutions that drive measurable business value and to be a trusted advisor to the customer
  • Be the voice of the Client within SAP and be the point of contact for escalations and all other issues with regards to the engagement operations
  • Lead the customer engagement and ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer’s System Integrators or other Hosting Partners
  • Ensures seamless alignment across multiple stakeholders, SAP Cloud Success Services, SI and Suppliers (SAP internal and external stakeholders) . Be an adviser to them and push back when required.
  • Host regular status and governance meetings with customers and other SAP stakeholders (extended account team)
  • Drive Customer Success – take accountability for ECS service and lead delivery excellence by consistently meeting our customer commitments
  • Initiate Commercial Success – avoid service credits, continuously seek for improvement opportunities for upsell and engage sales/pre-sales for pursuit when potential opportunities
  • Drive Digital Transformation Success – align our services to be able to deliver and achieve customer transformation strategy and goals.
  • Lead and own engagement-planning and program-planning activities
Read More
Arrow Right

Client Delivery Manager

The Client Delivery Manager at NTT DATA is a pivotal role responsible for overse...
Location
Location
Indonesia , Jakarta Selatan
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent qualification in Information Technology or Business or related field
  • Relevant ITIL certification preferred
  • Relevant project management certification (for example, PMP) is preferred
  • Seasoned demonstrated experience in a managed services and/or support services environment
  • Seasoned demonstrated experience in managed services - service delivery and client management
  • Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
  • Seasoned demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
  • Seasoned demonstrated experience in monitoring contract performance
  • Seasoned demonstrated experience in managing service delivery projects for clients
  • Seasoned demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Job Responsibility
Job Responsibility
  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
  • Acts as the primary point of contact for client inquiries, escalations, and feedback
  • Understands client business needs and objectives to tailor required services accordingly
  • Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
  • Collaborates with technical teams to resolve client issues and incidents promptly
  • Monitors and assesses client satisfaction regularly through feedback mechanisms
  • Takes proactive measures to address client concerns and continuously improve service quality
  • Develops account plans and strategies to enhance client engagement and retention
  • Identifies opportunities for upselling or cross-selling additional services
  • Manages the implementation of new services, upgrades, and projects for clients
  • Fulltime
Read More
Arrow Right

Client Delivery Manager

Join NTT DATA as a Client Delivery Manager, where you will oversee the end-to-en...
Location
Location
Indonesia , Jakarta Selatan
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent qualification in Information Technology or Business or related field
  • Relevant ITIL certification preferred
  • Relevant project management certification (for example, PMP) is preferred
  • Moderate level of demonstrated experience in a managed services and/or support services environment
  • Moderate level of demonstrated experience in managed services - service delivery and client management
  • Moderate level of demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
  • Moderate level of demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
  • Moderate level of demonstrated experience in monitoring contract performance
  • Moderate level of demonstrated experience in managing service delivery projects for clients
  • Moderate level of demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Job Responsibility
Job Responsibility
  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
  • Acts as the primary point of contact for client inquiries, escalations, and feedback
  • Understands client business needs and objectives to tailor required services accordingly
  • Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
  • Collaborates with technical teams to resolve client issues and incidents promptly
  • Monitors and assesses client satisfaction regularly through feedback mechanisms
  • Takes proactive measures to address client concerns and continuously improve service quality
  • Develops account plans and strategies to enhance client engagement and retention
  • Identifies opportunities for upselling or cross-selling additional services
  • Manages the implementation of new services, upgrades, and projects for clients
  • Fulltime
Read More
Arrow Right

SAP Client Delivery Manager

We are currently seeking a SAP Client Delivery Manager to join our team in Banga...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree required
  • advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field
  • SAP Basis, technology and/or functional knowledge are very important
  • Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role
  • Strong project management skills & customer-facing experience
  • Strong ability to translate between technical and non-technical audience with confidence
  • Strong engagement management, relationship building and de-escalation skills
  • Excellent presentation, communication and moderator skills
  • High competency in multi-tasking and ability to manage multiple engagements in parallel
  • Accustomed to working in an international and global virtual matrix organization
Job Responsibility
Job Responsibility
  • Actively drives the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
  • Lead the customer engagement and ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer's System Integrators or other Hosting Partners
  • Perform administrative tasks required to manage the engagement (staffing, reporting & controlling)
  • Manage proactive delivery of service plans and reactive support requests
  • Host regular status and governance meetings with customers and other SAP stakeholders (extended account team)
  • Drive transformation and onboarding towards SAP Cloud Solutions
  • Drives end-to-end customer engagement including commercial responsibility (costs and profitability), customer expectations, delivery team success, customer reporting and invoicing
  • Achieve customer reference collateral and customer satisfaction responses
  • Deliver best through proactive mindset and de-escalate critical customer situations
  • Protect and grow engagement scope and manage commercial change requests
  • Fulltime
Read More
Arrow Right

Manager, Client Delivery

The Manager, Client Delivery is responsible for leading a team of technical cons...
Location
Location
Canada , Various
Salary
Salary:
134250.00 - 167800.00 USD / Year
rgare.com Logo
Reinsurance Group of America
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years overall insurance experience
  • Proven knowledge of life insurance and annuity accounting concepts
  • 7+ years of experience in a senior life insurance or reinsurance role
  • 5+ years of management experience
  • College or University Degree or equivalent work experience
  • Proficiency in Microsoft Excel, Word, Visio, and PowerPoint
  • Proven decision-making skills, demonstrating the ability to make decisions quickly based on often incomplete information
  • Effective gap-analysis and report writing skills
  • Proven track record of understanding client expectations efficiently and effectively in order to meet or exceed client expectations on assignments
  • Ability to lead a team of consultants and business analyst in order to execute numerous client projects to completion, while demonstrating best practices, evidenced controls, and quality outcomes
Job Responsibility
Job Responsibility
  • Leading a team of technical consultants and business analysts to effectively manage various consulting clients and technical projects
  • Developing and maintaining client relationships and working with internal technical staff to implement life reinsurance solutions and services to TAI clients
  • Implementation of client projects, ranging from design and oversight of software implementations testing, upgrade projects, and custom modifications
  • Performing complex research and analysis to support business operations and develop recommendations
  • Managing and training staff to ensure appropriate and quality delivery of software and services to clients
  • Developing and managing sophisticated testing protocol and procedures
  • Coordinating, developing and improving automated testing program
  • Overseeing accurate and complete collection, documentation, and analyzing of business requirements for client projects
  • Publishing project reports and collaborating on a weekly and monthly basis with key client accounts and management
  • Providing training in the use of the TAI system, general reinsurance administration, and the process flow
What we offer
What we offer
  • Annual bonus plan
  • Long-term equity incentive plan eligibility for some positions
  • Full range of health, retirement, and other employee benefits
  • Fulltime
Read More
Arrow Right