Client Delivery Manager, Citi

Citi

Location:
Israel, Tel Aviv

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Client Delivery Manager is part of the Corporate Banking team responsible for Citi’s multinational clients in Israel. The role involves assisting with business development, offering banking products and services, and building strong client relationships. Responsibilities range from client acquisition, smooth implementation processes, governance partnership, and issue resolution. With Citi, employees benefit from a hybrid working model, private medical coverage, generous holidays, and a globally inclusive workplace.

Job Responsibility:

Service all clients’ needs, with a special know how of Citi’s value proposition and local capabilities
Support senior Relationship Managers with client acquisition and build strong client relationship
Work with various functions in the Bank to offer clients solutions to help capture new business opportunities and manage smooth implementation processes in a timely manner
Identify client gaps and ensure Citi is best positioned to provide workable solutions for clients’ needs
Focus on issue resolution with respect to performance gaps with existing businesses as well as act as a central point of contact and acting as trusted advisor
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, and Finance in order to ensure appropriate governance and control infrastructure

Requirements:

2-3 years of Corporate Banking / front office client experience is mandatory
Demonstrate strong knowledge of the Israeli Banking industry, products, including an understanding of different industry types of clients
Proven experience in client portfolio management across various teams, managing smooth execution and implementing data management best practices
Excellent communication and collaboration skills, with the ability to interact effectively with internal and external clients and stakeholders
Written and verbal English and Hebrew communication as native
Bachelor's degree/University degree or equivalent experience

What we offer:

Generous holiday allowance starting at 22 days
Private medical insurance packages
Employee Assistance Program

Additional Information:

Job Posted:
October 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Delivery Manager