Client Delivery Manager Job at Citi (Tel Aviv)

Service Delivery Manager - Managed Security

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience in managed security services, cybersecurity delivery management, or IT service management
Proven track record of managing complex client relationships and delivering managed services
Experience working with Security Operations Centers (SOC) or MSSPs is highly desirable
Should have managed a team of Cyber Security engineers including SIEM, Vulnerability, IAM, HSM, etc
Experience in at least 3 of the below products is desirable: Microsoft Sentinel with Copilot, Microsoft Defender including VA, Thales HSM & Cipher Trust Manager, CyberArk PAM, Nexus Smart ID

Job Responsibility

Oversee the end-to-end delivery of managed security services, such as threat monitoring, incident response, vulnerability management, endpoint protection, and other cybersecurity services
Ensure services are delivered in compliance with Service Level Agreements (SLAs) and established security frameworks (e.g., NIST, ISO 27001)
Monitor and measure the performance of managed security services, identifying areas for improvement and ensuring high-quality service delivery
Manage and coordinate teams responsible for delivering managed security services, including security analysts, engineers, and consultants
Collaborate with internal teams (e.g., SOC, engineering, compliance) to ensure seamless service delivery and resolution of client issues
Provide leadership, guidance, and support to team members, fostering a culture of accountability and continuous improvement

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Client Solutions Manager

We’re looking for a Client Solutions Manager to join our LA (Malibu) based team....

Location

United States , Los Angeles

Salary:

90000.00 - 120000.00 USD / Year

Vidsy

Expiration Date

Until further notice

Requirements

Strong project management experience (campaigns, timelines, risks, outcomes)
Proven ability to manage client relationships with credibility and confidence
Proven experience integrating solutions into large enterprise clients
A proactive, solutions-driven mindset with great attention to detail
Someone who is curious, collaborative, and thrives in fast-moving environments
Ability to understand the real “why” behind problems and solve them
Leading with composure, confidence, and credibility, no matter the challenge

Job Responsibility

Own end-to-end project management of complex campaigns and projects
Spot challenges early and implement solutions to keep delivery on track
Lead, implement and integrate Vidsy’s solution into Enterprise clients
Share learnings from projects to improve how both clients and Vidsy work
Influence and guide teams to adopt better ways of working
Ensure clients consistently have positive, reliable experiences with Vidsy

What we offer

Share Options: New Joiners receive shares in the business
401k: Planning for the future
Private Healthcare: Comprehensive coverage to keep you feeling your best
Generous Time Off: 25 days PTO plus Federal Holidays
Home Setup: We’ll equip your home office from day one - or give you a budget to offset & build your ideal setup
Flexible Hybrid Approach: Work your way with our virtual-first hybrid approach
Remote Flexibility: Work away from your hub for up to 4 weeks of the year
Volunteer Day: Get a paid day off annually to support a cause you care about
Wellbeing Focus: Access our wellness programs and Employee Assistance Program
Eco Impact: Your carbon footprint offset through our Ecologi partnership

Fulltime

Account Delivery Manager

The Account Delivery Manager is a direct client contact position responsible for...

Location

Australia , Adelaide

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

3 - 8 years relevant business experience
ITIL/ITSM experience
Ability to build & manage strong customer relationship at the senior level
Strong influence & negotiation skill
Capability to apply business management, financial concepts & contracts knowledge to analyze business needs and develop recommendations
Competence to prepare clear, concise and persuasive communications for multiple audiences, including demonstrating effective writing, presentation skills, listening actively
Aptitude to understand & analyze an issue or problem to develop & implement a corrective action plan
Applies appropriate technical knowledge and methods to resolve complex business issues
Leadership ability to build & manage a cross cultural, cross tower & cross business team for effective & efficient customer support
Adeptness to proactively & effectively manage risk on medium to high risk projects

Job Responsibility

Develops and nurtures senior management relationships with the customer
Owns customer operational relationship: develops & nurtures to excellent customer satisfaction
Understands customer at local, country, region & WW level to analyze delivery requirements & contribute to customer strategic business plan
Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication
Principle contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages customer expectations by developing performance metrics & reporting, escalation management & communication plan
Owns expense/cost target commitments for all service delivery requirements developing, implementing & monitoring expense controls
Ability to effectively and proactively manage risk for medium to high risk projects
Hires, leads and provides managerial & technical expertise to cross functional team including 3rd party vendors to ensure performance goals are met for all in scope services across all towers: identifying & analyzing gaps to develop & implement corrective actions plans
Develops & leads AST & all delivery organizations to timely, cost effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination
Develops & manages account service delivery plan. Contributes to strategic account plan

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Unconditional inclusion celebrating individual uniqueness.

Fulltime

Delivery Manager

We are seeking a highly agile, curious and experienced Contingent Workforce Solu...

Location

United Kingdom , London

Salary:

Not provided

YunoJuno

Expiration Date

Until further notice

Requirements

A Customer-Focused Approach: You have experience managing projects or client accounts with a clear focus on understanding and solving their core business challenges
A Builder's Instinct: You have a genuine interest in improving processes and are always looking for ways to build a better, more efficient system to serve clients
Relevant Industry Experience: You have a background in or a strong passion for the contingent workforce management space. You understand the general landscape and are eager to apply your skills within it
Natural Problem-Solving Skills: You are curious, enjoy tackling challenges, and are comfortable using technology and software to find practical solutions
Strong Relationship Management: You have a talent for building rapport and communicating clearly with stakeholders at various levels
A Desire to Grow: You are a high-potential individual, eager to learn, take on new responsibilities, and grow your career by making a tangible impact

Job Responsibility

Delivering a seamless and effective client experience
Being a key partner and the operational backbone for our valued clients, acting as an extension of their talent acquisition team
Embedding yourself in their success, ensuring our contingent workforce solutions are well-managed and help them achieve their hiring goals
Consistently asking, "How can we improve our service?" by refining our processes and using technology to deliver greater value

What we offer

💻 MacBook
🏝️ 25 Annual Allowance + Bank Holidays
🎂 Birthday Off
💰 Company Pension Scheme
🏥 Healthcare Insurance with Vitality (upon completion of probation)
👓 Free Eye Test
🚴 Cycle to work
😎 Plus many more!

Principal Delivery Manager

As the Principal Delivery Manager, you will work with delivery, technical and de...

Location

United Kingdom , Bristol; London; Manchester; Swansea

Salary:

76000.00 - 100000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Articulate business fundamentals (USP, profitability, risks, target market)
Demonstrate advocacy and prioritisation of business fundamentals
Display accountability for managing commercial activities within deliveries
Be able to recall and describe key Made Tech case studies
Demonstrate prioritisation, delegation and consistent delivery of multiple goals simultaneously
Demonstrate fast remediation of performance issues
Support direct reports with performance remediation of indirect reports
Demonstrate encouragement and mentoring of high performers
Maintain compliance with all expectations of line management at Made Tech
Demonstrate planning of and implementation of risk management activities within programme of projects

Job Responsibility

Contribute to and deliver on Account Strategy
Contribute to and support quarterly / annual DMO objectives
Account Level Delivery Assurance
Accountable for ensuring delivery success
Report to Heads of Delivery on a weekly basis the status of quality and risk
Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives
Oversee compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting)
Oversee commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands)
Support hiring activities including interviewing and outreach
Management of Lead Delivery Managers including performance, progression and satisfaction

What we offer

30 days Holiday
Flexible Parental Leave
Remote Working (part time remote working for all our staff)
Paid counselling
Flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan
Optional social and wellbeing calendar of events

Fulltime

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
Ability to drive holistic operational processes and cross product technical solutions across product areas
Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
Proven Project management skills focused on technical solutions delivery
Operate with a product and solutions mindset
Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
Must possess highly professional presence
Excellent communication and relationship-building skills
Must possess ability to lead working sessions and senior client presentations
Ability to drive consensus and manage differing points of view with composure

Job Responsibility

Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements

Fulltime

Delivery Manager

The international IT сompany Andersen invites a Delivery Manager to join our dyn...

Location

Salary:

Not provided

Andersen

Expiration Date

Until further notice

Requirements

Experience of IT project management for 5+ years (planning, scheduling, project communication, problem solving, change and risk management)
Experience as a Delivery Manager for 2+ years
Solid understanding of project management including various methodologies and tools
Experience of managing projects under various Agile contracts and Fix Price
Good technical knowledge (previous work as a developer is a big plus)
Experience in different domains (fintech or healthcare)
Practical knowledge of Agile, software product development life cycle model (SDLC)
Excellent planning skills and ability to quickly switch between projects without losing focus
Excellent leadership, communication, negotiation and client relationship management skills
Knowledge of all requirements elicitation techniques, experience in requirements management

Job Responsibility

Managing a pipeline of projects
Managing timelines, risks and business expectations of the customer
Ensuring efficiency of delivery processes, including project optimization and profitability management
Planning, control and allocation of project budgets
Close communication with internal/external project stakeholders
Forecasting the project's growth and decline
Constant monitoring and improvement of team performance metrics
Performing RFP analysis
Preparing an evaluation of the proposed solution
Preparing a commercial proposal for the client (including presentation)

What we offer

Mentoring and adaptation systems for new employees
Transparent performance review and assessment systems
Access to the best educational platforms, seminars, and practices
Huge knowledge base and established a robust resource management institution
Stable and competitive salary
Extensive benefits package

Senior Manager – Delivery Services

Senior Manager responsible for client account management, project delivery, and ...

Location

KochiTrivandrum

Salary:

Not provided

Experion Technologies

Expiration Date

Until further notice

Requirements

Expertise in product development and handling
Excellent client account/relationship management and negotiation skills
Experience leading large implementations with mobile/web development
Agile Project Management skills (ceremonies, grooming, estimation, tracking)
Excellent verbal and written communication
Passionate about detailing and analytics
Project delivery expertise and stakeholder relationship management
12+ years total experience (8+ years relevant)

Job Responsibility

Completely manage client account balancing project delivery and customer relationship for new project identification
Coordinate client interactions for product requirement grooming, detailing, development, testing, rollout and release
Manage product development in Web/Mobile technologies with engineering practices (CI/CD, DevOps, Automated Testing)
Go into functional/technical details and motivate core team in design/solutioning phases
Handle end-to-end project delivery in Agile Methodology with product grooming and ceremonies
Apply project management skills (Estimation, Scheduling, Tracking, Commercials, Quality)
Manage teams of 20+ in global delivery model
Lead Agile teams anchoring ceremonies (grooming, sprint planning, retro, demo)
Enable team member competency development and professional growth
Understand modern web/mobile application development and technology architecture

Client Delivery Manager

Citi

Location:
Israel , Tel Aviv

Category:
Banking

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 22, 2025

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