Client Delivery Manager - P&C Industry Job at NTT DATA (Philadelphia)

Client Delivery Manager - P&C Industry

The Client Delivery Manager will lead a team to ensure client satisfaction and d...

Location

United States , Philadelphia

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10 years in a delivery management role managing multi-practice accounts
10 years of experience with application development, maintenance operations, global delivery
5+ years of experience with C Suite level interaction
5+ years of experience with implementing transformation, automation, AI
5+ years knowledge of the P&C industry and relevant software products such as Guidewire and Duck Creek

Job Responsibility

Leading a team of practice delivery executives and leads and drives overall account governance, client satisfaction, delivery excellence and margin growth for a multi-geo, multi-towered enterprise account
Protecting current revenue and ensuring continued business growth by avoiding competitive renewals and cultivating growth opportunities
Excelling at Client Management, with the ability to grow and improve client/customer relationships, implement change and leverage technology for competitive advantage
Working collaboratively with Client Executives to develop customer relationships, identify and manage relationship risk, and grow account reference-ability
Negotiating contracts that are executable and able to deliver SLAs and ‘as sold’ financial performance
Successfully delivering P&L for a large Insurance account inclusive of revenue, cost, margin, and cost containment goals
Ensuring accurate and timely revenue/cost/margin forecasts for the account
Improving delivery productivity, innovation/automation, delivery transformation, service delivery for the account portfolio
Senior leadership standard requirements for communication, leadership, relationship building, P&L (Revenue of ~40+M), problem solving
Hiring, coaching, and developing talent to achieve growth, profit, NPS and contractual performance goals

Fulltime

Sales Executive, P&C

This Sales Executive is responsible for generating new insurance software sales ...

Location

United States

Salary:

Not provided

Sapiens

Expiration Date

Until further notice

Requirements

7+ years of experience in a sales role for Property & Casualty Policy, Administration Suite(s)
Experience selling into personal, commercial and specialty carriers with a proven record meeting targets
Strong understanding of carrier workflows and ability to translate company systems into carrier’s solutions
Excellent negotiation, influence, mediation, and conflict management skills
Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain management confidence
High-energy, self-starter
Exceptional verbal and written communication skills
Excellent organization and presentation skills
Bachelor’s degree, ideally in technology, engineering, marketing or business-related field (related work experience can be substituted for educational requirement)
Willingness to regularly travel as required

Job Responsibility

Generate new insurance software sales and services revenue to the insurance industry
Manage the strategy and end to end complex sales cycle for Sapiens Suite of offerings including Policy Administration, Billing, Claims and data and digital software solutions
Qualify new leads, respond to RFI/RFP’s, proposal, presentations, demonstration, manage Proof of Concepts and lead contract negotiations
Work with various Sapiens Stakeholders to engage with carriers Senior Business and IT leadership team to develop a relationship and long-term partnership
Communicate and work with many stakeholders including Product, Delivery, Finance, Legal and Sales to develop a long-term partnership with our clients
Win new logo deals
Cross sell Sapiens solutions for P&C to Sapiens existing accounts
Enhance Sapiens pipeline for current and next year
Develop, promote, and execute sales strategies in assigned accounts / territories
Develop relationships at all levels including C Level, business, and information technology

Fulltime

PIA P&C Support Specialist (Tier II)

We are looking for a dedicated PIA P& C Support Specialist (Tier II) to join our...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Minimum of two years of experience in customer service or insurance-related roles
Strong knowledge of property and casualty insurance products and processes
Proficiency in using software applications and online resources to manage client interactions
Excellent verbal and written communication skills
Ability to handle multiple tasks efficiently in a fast-paced environment
Strong problem-solving skills and attention to detail

Job Responsibility

Provide high-level technical support and customer service related to property and casualty insurance products, including workers’ compensation and bonds
Resolve client inquiries and concerns by researching issues and delivering timely solutions
Manage inbound and outbound calls to address client needs and ensure a seamless experience
Utilize multiple software systems and online resources to assist clients and document communications
Maintain up-to-date knowledge of insurance policies, regulatory changes, and industry developments
Collaborate with internal teams and external partners to enhance processes and procedures for improved client satisfaction
Diffuse critical client issues and escalate situations to management when necessary
Develop and implement recommendations for improving workflows and service delivery
Participate in training sessions and assigned projects to continuously enhance expertise
Build and maintain strong, attentive relationships with clients, insurance carriers, and internal teams

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Hub Leader - Captive & Insurance Management

Aon Captive and Insurance Management (ACIM) is seeking an experienced Director l...

Location

United Kingdom , London

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

Significant senior management experience in insurance, captive management, brokerage or related risk/consulting environment
Proven track record leading a regulated business with full P&L responsibility
Deep understanding of captives, risk financing and relevant regional regulatory frameworks
Demonstrated ability to develop and execute strategic and annual business plans and deliver profitable growth
Excellent relationship management skills with senior executive / C‑suite clients
Strong commercial, financial and analytical skills
Excellent communication, influencing and presentation skills
able to operate across cultures and with diverse stakeholders
Professional qualification in insurance, finance or risk (e.g. ACII, CPCU, CPA, CA, ACA or equivalent)
Experience working with multinational clients and/or multiple captive domiciles – preferred

Job Responsibility

Take ownership for the establishment of a new UK domicile in line with upcoming UK captive regulations
Develop and deliver strategic and annual business plans for the Hub, aligned with ACIM growth and margin targets
Own the Hub P&L
monitor and improve financial, operational and risk performance across each office
Lead strategic and operational improvement initiatives and ensure sharing of best practice across the Hub
Ensure client-centric service and fair treatment of clients across all Hub offices
Oversee relationship management, service delivery and strategic account development for key clients
personally lead selected priority relationships
Drive new business and organic fee growth, supporting local teams in sales, renewals and cross-sell opportunities
Support offices in meeting local regulatory and client requirements and participate in relevant thought leadership and market initiatives

What we offer

Comprehensive benefits package
Two Global Wellbeing Days each year
Smart Working (flexible working style solutions)
Continuous learning culture

Fulltime

Specialty Client Partner - Oil & Gas

We are currently seeking a Specialty Client Partner - Oil & Gas (Remote - US) to...

Location

United States , Dallas

Salary:

155250.00 - 359375.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience within the professional services industry
15+ years of proven success in account or client management roles
8+ years of experience in P&L management, financial oversight, and deal structuring
8+ years of experience leading and developing delivery teams
Bachelor’s degree or equivalent combination of education and experience
Ability to travel 25%+ as needed

Job Responsibility

Establish and nurture long-term, strategic partnerships with clients through continuous engagement, gaining deep insight into their industry, challenges, and growth priorities
Oversee the end-to-end delivery of client engagements, while identifying and driving new business opportunities and expansion initiatives
Manage a $5M+ portfolio, with accountability for revenue growth, client satisfaction, and overall account performance
Develop and execute account and business plans to achieve growth targets and expand client relationships
Lead the deal-shaping process, delivering compelling presentations and value propositions to executive stakeholders
Engage and influence C-suite and senior leadership to strengthen relationships and expand NTT DATA’s footprint
Maintain a 50% utilization target while balancing delivery excellence with growth objectives
Provide coaching and mentorship to team members, fostering the development of future leaders

What we offer

Medical, dental, and vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

Data & AI Specialized Sr Client Partner - Travel and Hospitality

Location

United States

Salary:

155250.00 - 359375.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience within the professional services industry
15+ years of proven success in account or client management roles
8+ years of experience in P&L management, financial oversight, and deal structuring
8+ years of experience leading and developing delivery teams
Bachelor's degree or equivalent combination of education and experience
Ability to travel 25%+ as needed

Job Responsibility

Establish and nurture long-term, strategic partnerships with clients through continuous engagement, gaining deep insight into their industry, challenges, and growth priorities
Oversee the end-to-end delivery of client engagements, while identifying and driving new business opportunities and expansion initiatives
Manage a $5M+ portfolio, with accountability for revenue growth, client satisfaction, and overall account performance
Develop and execute account and business plans to achieve growth targets and expand client relationships
Lead the deal-shaping process, delivering compelling presentations and value propositions to executive stakeholders
Engage and influence C-suite and senior leadership to strengthen relationships and expand NTT DATA's footprint
Maintain a 50% utilization target while balancing delivery excellence with growth objectives
Provide coaching and mentorship to team members, fostering the development of future leaders

What we offer

Medical, dental, and vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

Speciality Client Partner - Healthcare Payer/Provider

We are currently seeking a Speciality Client Partner - Healthcare Payer/Provider...

Location

United States , Charlotte

Salary:

155250.00 - 359375.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience within the professional services industry
15+ years of proven success in account or client management roles
8+ years of experience in P&L management, financial oversight, and deal structuring
8+ years of experience leading and developing delivery teams
Bachelor’s degree or equivalent combination of education and experience
Ability to travel 25%+ as needed

Job Responsibility

Establish and nurture long-term, strategic partnerships with clients through continuous engagement, gaining deep insight into their industry, challenges, and growth priorities
Oversee the end-to-end delivery of client engagements, while identifying and driving new business opportunities and expansion initiatives
Manage a $5M+ portfolio, with accountability for revenue growth, client satisfaction, and overall account performance
Develop and execute account and business plans to achieve growth targets and expand client relationships
Lead the deal-shaping process, delivering compelling presentations and value propositions to executive stakeholders
Engage and influence C-suite and senior leadership to strengthen relationships and expand NTT DATA’s footprint
Maintain a 50% utilization target while balancing delivery excellence with growth objectives
Provide coaching and mentorship to team members, fostering the development of future leaders

What we offer

Medical, dental, and vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

Client Executive Senior Director - Banking

We are currently seeking a Client Executive Senior Director - Banking - Charlott...

Location

United States , Charlotte

Salary:

176625.00 - 353000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

12+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
8+ years of account leadership experience managing complex client engagements and financial performance
5+ years of domain expertise in the Banking or Financial Services industry
Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
MBA or prior work in consulting practice is a plus
Ability to travel 40–50% as needed

Job Responsibility

Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
Collaborate with internal and external partners to develop tailored proposals and solution strategies
Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics

What we offer

Medical, dental, and vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short- and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

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Client Delivery Manager - P&C Industry

Job Description

Job Responsibility

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