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Client Delivery Lead

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Life Science Talent

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Location:
Denmark , København og omegn

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re hiring a Client Delivery Lead to create that bridge. You’ll partner closely with our Account Managers to build client relationships, translate commercial conversations into clear project setups, and ensure delivery quality from end to end. You’ll also take real ownership over our expert relationships: helping source, recruit, vet, and manage experts, while coordinating day-to-day execution with Recruitment Assistants. This is a high-autonomy role where communication and judgment matter as much as process.

Job Responsibility:

  • Client partnership & delivery ownership: Become an internal-and-external authority of project fulfilment
  • Work side-by-side with Account Managers on key accounts
  • Convert client needs into clear project briefs and execution plans
  • Own project setup end-to-end
  • Maintain and continuously improve delivery quality
  • Proactively identify issues and resolve them quickly and calmly
  • Expert recruitment: Build and maintain strong relationships with experts
  • Support expert recruitment
  • Improve our vetting standards and matching logic
  • Own the full expert recruitment cycle
  • Create and maintain expert-facing materials
  • Provide strategic direction on proactive expert recruitment
  • Team coordination & execution: Work closely with Recruitment Assistants
  • Bring structure to the delivery engine
  • Act as the “glue” across sales, delivery, and recruitment

Requirements:

  • Exceptional communication (written + verbal): concise, structured, warm, and reliable
  • High EQ and strong stakeholder management: you can read a room, manage expectations, and handle pressure
  • Ownership mindset: you don’t wait to be told, if it’s broken, you fix it
  • Ability to work across commercial + operational worlds without dropping details
  • Strong judgment and quality bar: you can tell what “good” looks like and raise the standard
  • An AI-first mindset

Nice to have:

  • Experience in search: expert networks, research/insights firms, or B2B marketplace-style businesses
  • Life-science background
  • Comfort with systems/processes (Hubspot, Coda)
  • Multilingual abilities
What we offer:
  • Competitive compensation (base + performance component)
  • High-impact role with direct influence on how the company scales
  • Rapid growth opportunities as we formalize Delivery/Operations
  • Flexible working setup
  • An incredibly fun office environment

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
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