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The Client Delivery Executive role at NTT DATA involves overseeing a team that delivers IT services to clients, ensuring quality and financial objectives are met. Candidates should have over 10 years of experience in service delivery and client management, with strong leadership and communication skills. This on-site position in Chicago requires a proactive approach to problem-solving and innovation. Join a company committed to client success and responsible innovation.
Job Responsibility:
Oversees a team that delivers contracted IT services to clients
Leads the development and implementation of delivery strategies of various IT solutions to clients
Accountable for ensuring quality, timing and financial delivery objectives are met by team
Identifies opportunities for account growth and innovation
Proactively identifies potential issues and drives resolution to avoid client impact and facilitate continuous improvement
Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience
Develops and maintains strong relationships with client's leadership team
Requirements:
10+ years in a technology services and solutions direct client role
10+ years' experience with direct client relationships