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We are currently seeking a Client Delivery Executive II to join our team in Atlanta, Georgia (US-GA), United States (US). We are currently seeking a Client Delivery Executive - On-site to join our team in Atlanta, United States (US). At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
Job Responsibility:
Oversees a team that delivers contracted IT services to clients
Leads the development and implementation of delivery strategies of various IT solutions to clients
Accountable for ensuring quality, timing and financial delivery objectives are met by team
Identifies opportunities for account growth and innovation
Proactively identifies potential issues and drives resolution to avoid client impact and facilitate continuous improvement
Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience
Develops and maintains strong relationships with client's leadership team
Requirements:
10+ years in a technology services and solutions
10+ years' experience with direct client relationships
Multiple years of relevant experience in Service delivery management/as Client Delivery Executive (or similar role)
Several years of experience in client management
Ability to lead and influence across large, cross-functional, and global team
Experience in project and program management
Prior experience in the Infrastructure Services area
Advanced experience with project and program financial management, budgeting, cost management
Experience defining and negotiating contract terms
Ability to communicate clearly and present to senior leadership