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Zelis Logo Zelis · IT - Administration

Client Data Specialist

United States, Cottonwood Heights 20.00 - 26.00 USD / Hour · Job Posted February 20, 2026
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Job Description

The Client Data Specialist at is a vital role focused on maintaining customer account accuracy and completeness, specifically related to payer contracts and fee schedules. This position supports our Client Success Managers and plays a key role in ensuring customer satisfaction and successful account readiness.

Job Responsibility

  • Maintain up-to-date payer contracts and fee schedules for customer accounts
  • Perform data discovery and entry tasks, including formatting spreadsheets and accurately modeling fee schedules
  • Read, interpret, and understand payer contract terms
  • Quickly complete task lists and provide timely updates on progress
  • Deliver high-quality, detail-oriented work to ensure account readiness
  • Communicate with clients about the details of their payer contracts
  • Coordinate with internal teams for additional research, problem resolution & preventative measures
  • Support escalated and complex issues further investigating solution and clearly communicating with stakeholders
  • Participate in team meetings and contribute to the development of client service strategies and high-quality client service experience
  • Support other team members during peak times or when additional help is needed

Requirements

  • Associates degree & 1 year or HS Diploma and 3 yrs
  • Good understanding of physician and/or hospital reimbursement methodologies
  • Experience modeling fee schedules or working with physician and/or hospital billing
  • Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents
  • Excellent verbal and written communication skills
  • Excellent problem-solving abilities and attention to detail
  • Proficiency in using CRM software and support tools
  • Ability to manage multiple tasks and prioritize effectively
  • Empathy and patience when dealing with clients
  • Ability to work independently as well as part of a team

What we offer

  • 401k plan with employer match
  • flexible paid time off
  • holidays
  • parental leaves
  • life and disability insurance
  • health benefits including medical, dental, vision, and prescription drug coverage
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