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SGK Logo SGK · Customer Service

Client Coordinator

United Kingdom, Cleckheaton Employment contract · Job Posted December 12, 2025
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Job Description

We are recruiting for a Client Coordinator to join our team in Cleckheaton. This role can be worked on a hybrid. We are looking for an established candidate with a proven track record within a client facing environment. Ideally you will have a strong administration and organisational skills and will be happy working in a fast-paced artwork and packaging environment. Candidates who have worked in a position where they are required to have an excellent attention to detail coupled with strong telephone skills are of particular interest. This is position is focused on client services and client support.

Job Responsibility

  • Liaising daily with various stakeholders
  • Interacting with the Artwork Production and QC team
  • The entering of client information into the Product Lifestyle Management system
  • Communicating job progress and answering customer queries by telephone, email
  • Interpreting results/reports and taking appropriate actions, liaising with staff and clients
  • Producing electronic certificates, reports, and invoices in an accurate and timely manner
  • Contributing to credit control activities as required
  • Liaise with and support the Global sales and marketing managers as required
  • Booking in and sending out of samples
  • Participation in team meetings and following through actions/projects
  • Contributing to the upkeep and improvement of office processes and procedures

Requirements

  • Enjoy working as part of a team
  • Knowledge of print processes
  • Ability to communicate with staff, clients and at all levels
  • Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets
  • Good literacy and numeracy skills as you will be producing reports and documents
  • Work under pressure and to be able to determine and organise priorities, with minimal supervision
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