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Cottingham & Butler Logo Cottingham & Butler · Insurance

Client Coordinator

United States, Dubuque, Iowa · Job Posted February 17, 2026
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Job Description

Cottingham and Butler is looking to add a Client Coordinator to our team in Dubuque, IA! As a Client Coordinator, you will work directly with our Account Management team to help provide services for our new and existing accounts. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.

Job Responsibility

  • Maintains policy and coverage files, both physical and electronic copy
  • Orders, checks, and invoices new and renewal policies
  • Manages expiration lists and assists with preparation of submissions
  • Responds to inquiries from clients and markets, and handling routine matters related to coverages, exposures, rates, policy changes and billing
  • Shared responsibility for the placement of commercial lines accounts
  • Prepares marketing submissions and proposals
  • Acts as primary point of contact and reviewer of Account Service Representative work
  • Shared responsibility for the binding (new and renewal) checklists
  • Acts as the primary backup for assigned SAM and AM

Requirements

  • Prior office setting and insurance experience is preferred
  • Detail oriented and have the ability to multi-task
  • Strong analytical/problem solving skills
  • Great communication and interpersonal skills
  • A team player with a professional attitude and integrity

What we offer

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance
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