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We are seeking a high-performing, highly motivated professional with a background in risk and controls to help us effectively manage risks for the Business Aligned Marketing & Content Controls function within Citi’s Client organization. This role involves assessing and mitigating risks, enhancing controls, and collaborating with senior stakeholders to maintain a robust controls environment.
Job Responsibility:
Assessing the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
Drive, quality, completeness, and accuracy of implementation of the control framework and maintain a robust Manager’s Control Assessment (MCA) in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
Assist covered teams within Client in adherence to Policies, Standards and Procedures
Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures, ensuring compliance with Issue Management Policy, Standards and Procedures, including identification of issue root causes, partnering with control and process owners to recommend holistic corrective actions and improvements, and providing check and challenge
Take ownership to identify and assess Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements
Serve as a point of contact for audit groups and ensure that all audit requests are timely and appropriately provided
Engage in additional work streams as required
Requirements:
Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
In-depth and end-to-end knowledge of processes related to supported functions and partners’ organization
In-depth understanding of the firms’ risk and controls governance and framework standards and take part in strategic changes of the controls environment
Develop technical skills through process improvement and automation
Collaborate with colleagues from different functions, countries, and diverse backgrounds
Gain exposure to the Firm’s senior stakeholders within various functions
Work in a friendly, dynamic, and diversified environment, appreciating differences in style and perspective
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