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The primary purpose of the Boutique Client Consultant position is to serve as a key contributor to boutique operations by achieving sales targets, delivering outstanding customer service, and developing the capabilities of the sales team through effective training and coaching.
Job Responsibility:
Achieve Sales Targets: Drive sales performance by working toward daily, weekly, and monthly targets while adhering to company policies and boutique standards
Maintain Inventory & Stock Management: Monitor daily sales records and boutique stock levels to ensure product availability and maintain accurate inventory counts
Train & Develop Boutique Team: Design and deliver in-store training programs, coach staff on sales techniques, and onboard new employees to build a high-performing team
Deliver Exceptional Customer Service: Lead by example in providing outstanding customer service, addressing inquiries and concerns promptly, and recognizing excellent service from team members
Manage Customer Relationships: Implement and maintain CRM systems in alignment with company requirements to build lasting customer relationships and enhance satisfaction
Support Marketing & Brand Initiatives: Collaborate with the marketing department and line manager to execute promotional programs, events, and campaigns that strengthen brand positioning
Execute Merchandising Standards: Assist in retail initiatives and uphold visual standards to maximize sales potential
Ensure Professional Administration: Maintain accurate, confidential documentation, present a professional image at all times, and uphold a motivated, positive attitude
Requirements:
Good health and presentation
young with high potential
Bachelor degree with at least 5 years of sales experience, preferably in Club Lounge or Sales Marketing
Service-oriented, confident, and organized with excellent communication skills
Fluent in Mandarin and English (oral & written)
Ability to work under pressure and adapt to specific working hours
Nice to have:
Strong hospitality service and rich experience in luxury industry
What we offer:
Competitive and comprehensive compensation and benefits package