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As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in your department, you will create memorable experiences by understanding reasons to visit for all our customers, as well as deepening relationships and growing your client book, whilst maintaining the highest of retail standards.
Job Responsibility:
Create the extraordinary by identifying and connecting with potential clients
Work as part of a team focused on creating a memorable customer experience
Dedicate time to building a client base within your division and nurturing long-term relationships
Elevate our customers’ experiences by providing a seamless connection/introduction to the rest of the store
Manage customer feedback
Use your natural curiosity to stay ahead of the latest trends
Understand and follow health, safety and security procedures
Requirements:
A great communicator
A sales and service expert
Well Informed
Connected
Curious
Tech savvy
A proud shopkeeper
Flexible
An example of our values, a trusted and respected team member