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Selfridges Logo Selfridges · Sales

Client Consultant - Womenswear Designer

United Kingdom, London 15.15 GBP / Hour · Job Posted June 29, 2026
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Job Description

As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in your department, you will create memorable experiences by understanding reasons to visit for all our customers, as well as deepening relationships and growing your client book, whilst maintaining the highest of retail standards.

Job Responsibility

  • Create the extraordinary by identifying and connecting with potential clients shopping in your department and be able to quickly assess and cater to their needs in the moment
  • Work as part of a team focused on creating a memorable customer experience
  • Dedicate time to building a client base within your division and nurturing long-term relationships through proactive client development
  • Elevate our customers’ experiences by providing a seamless connection/introduction to the rest of the store including with our Brand Partners
  • Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors, striving to be an expert in your division
  • Understand and follow health, safety and security procedures, and play an active role in preventing stock loss

Requirements

  • A great communicator
  • A sales and service expert
  • Well Informed
  • Connected
  • Curious
  • Tech savvy
  • A proud shopkeeper
  • Flexible
  • An example of our values, a trusted and respected team member
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