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Our Client is seeking a Project Manager to oversee the implementation of electronic data interchange (EDI) interfaces between their systems and various EMR/EHR, HIS, and LIS software platforms, supporting electronic lab orders and results. This position is responsible for all project management tasks associated with interface implementation, including successful interaction and communication with internal and external clients, as well as software vendors. The Project Manager will manage, prioritize, and escalate project tasks, maintain effective and detailed project documentation, and facilitate project meetings, conference calls, and status updates. After gaining experience on the team, the Project Manager will also train and mentor new team members in both technical and non-technical workflows. The ideal candidate will thrive in a fast-paced, client-focused environment, demonstrate strong troubleshooting and problem-solving abilities, and have experience with healthcare workflows, HL7 specifications, and process improvement.
Job Responsibility:
Provide comprehensive project management support for EDI interface implementations between client systems and EMR/EHR, HIS, LIS software
Facilitate effective communication and collaboration with internal and external clients
Coordinate and communicate with software vendors throughout the implementation process
Manage, prioritize, and escalate tasks related to interface implementation projects as needed
Maintain detailed and accurate project documentation
ensure all records are up-to-date and organized
Train and mentor new Project Managers in connectivity, testing, kick-off calls, status calls, go live calls, and project workflows after gaining experience
Lead and assist in the training of new team members as a Primary Training PM
Facilitate project meetings, conference calls, and status updates with stakeholders
Troubleshoot and resolve project-related issues, offering solutions and process improvements
develop short-term problem circumvention strategies as needed
Promote strong client relationships, anticipate client needs, and ensure client requirements are addressed
Foster and promote good customer relations
facilitate projects, conference calls, and meetings with clients and vendors of varying technical backgrounds
Innovate and contribute to process improvement and development initiatives within the team
Work collaboratively in a fast-paced, open-ended, team-oriented environment
demonstrate flexibility and adaptability
Requirements:
4-year college degree or equivalent military experience and leadership
Minimum 3-5 years of experience managing workflows of EMR software implementations
Thorough understanding and working knowledge of MS Office (Word & Excel)
Strong client and vendor communication skills across varying technical backgrounds
Experience providing project management support for EDI interface implementations
Ability to manage, prioritize, and escalate tasks in interface implementation projects
Detail-oriented with effective project documentation skills
Process improvement and development skills background helpful
Ability to work in a fast-paced, open-ended, team-oriented environment
flexibility and adaptability required
Knowledge of Healthcare, HL7 specifications, and healthcare industry workflows helpful
Client-focused with strong troubleshooting and problem-solving abilities
able to anticipate client needs and offer solutions
Experience training and mentoring new Project Managers on technical and non-technical workflows
ability to lead training as a Primary Training PM
Results-focused, innovative, and able to develop short-term problem circumvention strategies
Nice to have:
Process improvement and development skills background helpful
Knowledge of Healthcare, HL7 specifications, and healthcare industry workflows helpful
What we offer:
competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs
401k plan that includes a company match and is fully vested after you become eligible
paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.