Client Care Representative Job at Animal Emergency Australia (Jindalee, Brisbane)

Customer Care Representative

Join a stable company specializing in flexible packaging for the food sector in ...

Location

Canada , Saint-Léonard

Salary:

55000.00 - 70000.00 CAD / Year

Randstad

Expiration Date

February 23, 2026

Requirements

Significant experience in B2B Customer Service (Business to Business) to understand the dedicated relationship dynamic (not based on a script)
Fluent proficiency in both English and French (spoken and written)
Ability to handle pressure from buyers in the food industry, who can be direct and demanding, without taking criticisms personally

Job Responsibility

Order and Information Management: Enter, manage, and follow up on orders and technical information requests via phone and email
Proactive Communication: Liaise between clients (buyers), internal sales representatives, and the Production Planning department
Resolution and Follow-up: Communicate statuses, production delays, or unforeseen situations to clients (often a more difficult aspect, requiring composure)
Complaints: Manage initial client complaints and ensure coordination of responses
Systems: Use internal systems (QD) and the SalesForce CRM for documentation and follow-up

What we offer

Bonus: Access to a bonus based on the company's overall performance
Career Growth: Clear possibility of advancement towards Sales roles in the medium term
Flexibility: 37.5-hour work week with some flexibility on arrival times (between 6 a.m. and 9 a.m.)
Environment: Positive work atmosphere with a strong retention culture and a non-micromanagement style
Accessibility: Accessible by public transport and parking available on site (including Communauto parking)

Fulltime

Customer Care Representative

Are you a highly motivated, empathetic, and fluent Bilingual Customer Service Re...

Location

Canada , Mississauga

Salary:

55000.00 - 60000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

Exceptional written and verbal communication skills in both English and Quebecois
An outgoing, bubbly personality, and a high degree of initiative and proactivity
Proven ability to provide exceptional customer service and manage patient relationships
Ability to work effectively with limited specific instructions
Demonstrated proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Knowledge of medical terminology preferred, or comfort with basic anatomy (urology/catheters)
Experience with NetSuite or other accounting/ERP programs would be an asset
Ability to effectively communicate and deal with a variety of patients, including elderly individuals

Job Responsibility

Providing exceptional Customer Care by building positive, professional relationships with patients
Managing inbound phone calls and emails, and proactively making outbound calls to patients for necessary follow-up
Providing timely follow up regarding pricing, product availability, and delivery of urology supplies
Effectively communicating with customers over phone and email in both English and French would be a strong asset
Identifying customer needs and determining the appropriate course of action
Accurately processing orders and taking payments over the phone
Helping customers navigate and understand complex insurance coverage inquiries
Making professional product recommendations based on the patient's best end use
Collecting general information (DOB, insurance) from patients and ensuring the client database is updated and maintained

What we offer

Competitive Compensation: A strong salary ranging from $50,000 to $55,000
Career Growth: Significant room for advancement into new projects or other roles
Work Environment: Full-time, 5 days a week in-office position in Mississauga
Work Schedule: Consistent Monday to Friday, 9:00 AM to 5:00 PM work schedule
Comprehensive Training: Structured training provided, including shadowing, showing, teaching, and training modules
Essential Equipment: All necessary work equipment will be provided
Meaningful Work: The opportunity to be a key member of the Customer Care team, providing vital medical supplies

Fulltime

Accredited Police Station Representative

Are you an experienced Accredited Police Station Representative looking to take ...

Location

United Kingdom , Manchester

Salary:

25000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Current Police Station Accreditation is essential
Proven experience in providing legal advice at the police station
Strong communication skills, with the ability to remain calm and composed under pressure
A client-focused, empathetic approach and a commitment to high standards of representation
Ability to work independently while contributing positively to a team environment
Flexibility to cover out-of-hours and weekend shifts as part of a rota
A full UK driving licence and access to your own vehicle is preferred but not essential

Job Responsibility

Attending police stations across Greater Manchester and surrounding areas to advise and represent clients during interviews
Providing clear, confident legal advice in fast-paced, high-pressure environments
Managing your own caseload of pre- and post-charge matters, with scope to develop into Magistrates’ and Crown Court advocacy if desired
Maintaining excellent client care throughout, ensuring a calm, reassuring presence for clients
Collaborating with solicitors, barristers, and caseworkers to build strong legal strategies
Participating in the firm’s out-of-hours rota, with enhanced rates and overtime available
Representing the firm with professionalism and integrity at all times

What we offer

On-Call Enhancements
Overtime Opportunities

Fulltime

Child Panel Solicitor

My client is a legal 500 law firm on the lookout for a Child Panel Solicitor to ...

Location

United Kingdom , London

Salary:

Not provided

Douglas Scott

Expiration Date

Until further notice

Requirements

An experienced Childcare Solicitor (must be Child Panel accredited)
Proficient in advising families on Care proceedings and legally aided matters
Experience with complex cases involving medical issues is advantageous
Prior experience in representing children in care proceedings
Possesses excellent client care and communication skills

Job Responsibility

Representing Children in Care Proceedings
Advising on Care and Child Protection Matters
Conducting Advocacy
Case Management
Client Care and Communication
Collaborating with Multidisciplinary Teams
Legal Aid Management
Court Documentation and Reporting
Training and Development

What we offer

Bonus scheme
Flexible/ hybrid working
Training/ development

Fulltime

Customer Service Representative

Are you ready to be the reassuring voice millions of Canadians trust? We are see...

Location

Canada , Waterloo

Salary:

23.00 - 27.00 CAD / Hour

Randstad

Expiration Date

February 19, 2026

Requirements

Customer service oriented
Tech-savvy
Like to solve problems
Thrive in a fast-paced environment
Strong written and verbal skills
Ability to identify the reason for the call and relay accurate information clearly
Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP)

Job Responsibility

Help Clients and advisors with questions about our products, services, policies and claims through inbound calls
Analyze and find solutions to client problems in a friendly and proactive way
Provide Clients and advisors with additional information on products & services in support of their financial and health goals
Ensure our Clients and advisors have the right information taking the right amount of their time

What we offer

Hybrid role
6 months contract
Possibility of extension
Potential contract to hire
Full time hours
Weekday Schedule: Monday to Friday work week

Fulltime

Criminal Duty Solicitor

An experienced Criminal Duty Solicitor sought to handle Magistrates and Crown Co...

Location

United Kingdom , Stockport

Salary:

35000.00 - 55000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Criminal Duty Solicitor accreditation
Proven experience managing Magistrates and Crown Court caseloads
Exceptional communication and client care skills
Flexibility to work evenings and weekends as required.

Job Responsibility

Represent clients at Court and police stations during the day
Manage emergency calls during evenings and weekends on a rota basis
Handle a large and varied caseload of Magistrates and Crown Court cases efficiently
Maintain high standards of client care and professionalism.

Fulltime

Case Manager

Blue Star Homecare is a leading provider of in home lifestyle and social support...

Location

Australia , Melbourne

Salary:

Not provided

Blue Star Homecare

Expiration Date

Until further notice

Requirements

Excellent interpersonal communication, networking and negotiation skills
An ability to take the initiative, prioritise, delegate and organise activities
Knowledge of NDIS Care Plans, community resources and service networks for older Australians and their carers
Minimum 2 years Experience with person centred care planning processes, including assessment and establishing client goals
Experience managing client budgets, being responsive and accountable for time sensitive tasks
Ability to work with set KPIs and achieve targets
Experience in the Microsoft Office suite and exposure and/or ability and confidence to acquire skills for in-house client database systems
Tertiary qualifications in allied health, social science, health/welfare discipline, or a related field
In the absence of completed tertiary qualifications, experience in the delivery of person-centred practices in non complex and/or complex case management and/or demonstrated experience with complex service oriented offerings in Disability services
All appointments are made subject to a satisfactory National Police Check conducted by Blue Star Homecare and a valid Working with Children Check provided by the applicant, as requested

Job Responsibility

Review intake information engage new clients, establishing the home care agreement, care plan, budget and connect the client with services and supports
Work mobile, conducting client visits as needed, practicing person centred care planning, providing independent advice and guidance to clients and their families
Work collaboratively with clients, their carers and representatives, ensuring their ongoing needs and preferences supported, to live independently at home
Liaise with Blue Star Homecare employees, stakeholders, partnered service providers on behalf of the client and Blue Star Homecare
Conduct annual reviews for all clients, revising their care plan, goals, services and budget expenditure
Ensure operations are conducted ethically, fairly and within the statutory legal and contractual requirements
Attendance at our Head Office for training and team meetings

What we offer

Flexible working arrangements – WFH
Competitive salary to match your experience

Fulltime

Family Solicitor

This role involves handling private family law cases such as divorce, financial ...

Location

United Kingdom , Manchester

Salary:

36500.00 - 50000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Qualified Family Solicitor with solid experience in private family law
Strong communication and client-care skills
Ability to manage cases independently while working collaboratively with the team
Proactive approach to business development and achieving financial targets

Job Responsibility

Advising and representing clients through divorce and separation
Navigating complex financial matters
Ensuring the best possible outcomes for families in children matters
Managing own caseload with departmental collaboration
Business development and achieving financial targets

What we offer

Work with a highly respected firm known for its excellence
Join a dynamic and forward-thinking legal team
Competitive salary and clear career progression pathways

Fulltime

Client Care Representative

Animal Emergency Australia

Location:
Australia , Jindalee, Brisbane

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

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Client Care Representative

Animal Emergency Australia

Location:Australia , Jindalee, Brisbane

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 18, 2026

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Location:
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Customer Service

Contract Type:
Employment contract

Job Posted:
January 18, 2026