Client Care Coordinator Job at Brook-St Hiredonline (Cheadle)

Senior Care Coordinator

The Senior Care Coordinator supports the Registered Manager in ensuring the smoo...

Location

United Kingdom , Catford

Salary:

Not provided

Enter Employment

Expiration Date

Until further notice

Requirements

Strong experience as a Care Coordinator in domiciliary or complex care
Ambition and capability to progress towards a deputy/management role
Strong rota management and organisational skills
Good knowledge of complex care tasks (oversight only)
Excellent communication with clients, families, carers and professionals
Confident problem-solver with ability to make decisions under pressure
Proficient in ECM systems, digital care platforms and Microsoft Office
Understanding of CQC regulations and safeguarding
Ability to work hands-on and lead by example

Job Responsibility

Carry out all standard Care Coordinator duties (assessments, care planning, rota building, reviews, communication)
Take ownership of more complex packages to support safer delivery
Handle escalations and more complex client concerns before they reach the Registered Manager
Provide guidance to other coordinators and carers when required
Step in for the Registered Manager during short-term absences for operational continuity
Support with decision-making and prioritising urgent issues
Assist with allocation of work across the coordination function when the service is under pressure
Represent the Registered Manager in meetings when delegated
Conduct initial assessments, risk assessments and care plan updates
Ensure person-centred, clinically appropriate plans are maintained

Fulltime

Assistant Care Service Coordinator

The Assistant Care Service Coordinator plays a pivotal role in supporting the Ca...

Location

Canada , Calgary

Salary:

Not provided

Golden Home Caregivers Corporation

Expiration Date

Until further notice

Requirements

Licensed Practical Nurse, Diploma or Bachelor’s degree in Healthcare, Social Work, or related field preferred
At least 1–2 years of administrative, scheduling, or care coordination experience in a healthcare, home care, or social service setting
Proficiency in office software, scheduling platforms (e.g., ConnectTeam), and data entry tools
Excellent written and verbal communication skills
Strong interpersonal and conflict-resolution skills
High attention to detail
able to manage multiple priorities in a fast-paced environment

Job Responsibility

Initial Intake and Service Inquiry Coordination
Staffing Requirements Monitoring
Client Care Plan Coordination
Client Feedback and Complaint Resolution
Daily Operations and Scheduling Supervision
Communication and Documentation Compliance
Monitoring and Documentation of Client Home Files
Client and Staff Relationship Management
Transportation and Independent Contractor Coordination
Protocol Development and Policy Collaboration

What we offer

Fruit, coffee and snacks provided

Parttime

Care Coordinator

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s ...

Location

United Kingdom , Brighton and Hove

Salary:

28500.00 GBP / Year

Care Line Homecare Limited

Expiration Date

Until further notice

Requirements

Previous Care Coordinator experience
Excellent attention to detail
Excellent time management and communication skills
A true problem solver and able to think outside of the box
Self-motivated, responsible and able to act on your initiative
To be organised and flexible

Job Responsibility

Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals
Deploy new Care Professionals to clients within two weeks of hire
Create and manage monthly rotas in advance to minimize agency use and provide clear communication
Ensure rota changes are communicated by Thursday of the prior week
Manage guaranteed hours contracts to prevent unnecessary top-up payments
Oversee annual leave requests to maintain service continuity
Maintain close contact with Care Professionals through calls and regular meetings
Schedule refresher training to meet CQC and contractual requirements
Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth
Escalate care delivery concerns to the Business Manager and Clinical Care Manager

What we offer

Career Growth: Leadership opportunities with a trusted sector leader
Support: Access to top experts and innovative systems
Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month

Fulltime

Care Coordinator

Care Coordinators ensure clients receive quality homecare by organising care in ...

Location

Salary:

Not provided

GoodOaks Homecare

Expiration Date

Until further notice

Requirements

Organisational and problem-solving skills
Excellent communication skills both written and verbal
Ability to build relationships with care staff and clients
Being able to drive is essential, as some parts of the role are based in the community
Experience and an understanding of the care sector

Job Responsibility

Organising rotas based on clients’ needs and carers availability
Problem solving to ensure all services are running smoothly and in the best interest of care clients and staff
Dealing with referrals and organising new packages of care
Actively participating in growing the business

What we offer

Excellent pay rates, plus holiday pay
Pension contributions and employment status
Supportive, proactive and understanding management
Full training provided and paid, including your care certificate
Market-leading employment package

Care Coordinator

As a Care Coordinator, you will play a crucial role as a primary liaison between...

Location

United Kingdom , Surbiton

Salary:

25000.00 GBP / Year

Ephesians Health Care

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a similar role
Prior experience in care coordination
Exceptional customer service skills
Strong ability to thrive under pressure, manage time efficiently, and take initiative
Proven influencing skills
Effective telephone etiquette, ability to build relationships, actively listen, and communicate clearly across all levels
Willingness to participate in an on-call system during out-of-office hours
Proficiency in Microsoft Words and Excel

Job Responsibility

Play a crucial role as a primary liaison between our support workers and clients
Deliver an outstanding customer experience through effective multitasking

Fulltime

Customer Care Coordinator

We are seeking a proactive and organised Customer Care Coordinator to join a wel...

Location

United Kingdom , Bridgwater

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer care, service coordination, or construction administration (preferred but not essential)
Strong organisational skills and ability to manage multiple tasks
Confident communicator
Proficient in Microsoft Office, especially Excel
Self-motivated, reliable, and able to work independently and as part of a team

Job Responsibility

Organise and manage staff schedules
Liaise with clients to arrange works, prepare quotes, and raise invoices
Communicate directly with homeowners to gather information and schedule visits
Coordinate inspections and gather technical details with internal staff
Maintain and update the job tracker to ensure smooth job progression
Support the efficient delivery of customer care works and maintain strong client relationships

What we offer

Pension contributions
Private medical cover
Free onsite parking
Friendly, supportive office environment
Flexible hours available to suit the right candidate

Parttime

Home Care Service Coordinator

Helping Hands Home Care specializes in care and daily living assistance to an ar...

Location

United States , Hermitage

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

Must complete the agency's employment process
Must be at least 18 years of age
2 Years of Customer service experience required
Must exhibit mature, responsible behavior, and understand consumer confidentiality
Must be able to follow directions, and work as a team
Must have reliable transportation to, and from assignments
Human Resources (Recruiting) experience preferred

Job Responsibility

Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies
Responsible for updates and compliance with state regulation changes
Responsible for answering calls that come into the office
Responsible for coordinating pre-employment requirements for new employees
Assist with interviews
Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
Ensure the compliance of employees with state regulations
Ensure adequate staff education and evaluations
Assist with referrals and inquiries of the programs the agency provides services for
Responsible for maintaining email account and correspondence

What we offer

Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

Clinical Care Coordinator

The NDIS Intake NDIS Manager will be responsible for undertaking region wide cli...

Location

Australia , Parramatta

Salary:

80000.00 - 120000.00 / Year

CRT Program

Expiration Date

Until further notice

Requirements

Tertiary Qualification in a clinical health related field such as RN, SW, OT and registration with the relevant board or eligibility for membership of the relevant professional association such registered with APHRA, or ASSW or OT association etc
Experience working within a multidisciplinary team environment, providing case management and coordination of client needs for young people
Demonstrated understanding of the health and wellbeing needs of young adult people with disability care support needs
Demonstrated ability to engage and communicate effectively with young people
Demonstrated ability to undertake assessment and screening of clients and their carers to determine client care needs and assist clients to access necessary services
Well-developed written and verbal communication skills including the ability to deliver small group activities
Proficiency with technology including the ability to use Microsoft Office applications and the capacity to quickly learn new technologies including clinical software packages
Hold a current driver’s licence and have access to a comprehensively insured motor vehicle

Job Responsibility

Actively participate in the implementation of an effective intake and referral service department and managing the intake workloads in time response communicate effectively in collaboration with other DSC department managers and executives
Respond in a timely manner to phone calls and online info enquires generated from the call centre seeking NDIS related services by the participants
Provide Intake eligibility for NDIS service assessments and interventions Follow up arrangement of NDIS consultation meetings in order to engage the participants in DSC NDIS Service Agreement
Provide reports to relevant case managers who are allocated after the Service Agreement secured signed copies from the Participants and Person Responsible
Ensure that all consumer or NDIS participants data is entered accurately and in a timely manner into the electronic information VISICASE management system
Participate in organisation-wide, site based and team meetings, collaborative planning activities and other meetings or activities relevant to position
Contribute to the continuous improvement of systems and processes ensuring services meet professional and industry standards
Work Health and Safety responsibilities as identified in organisational policies and procedures
Equity and diversity responsibilities as identified in organisational policies and procedures

What we offer

Motor vehicle allowance on a per kilometre basis for work-related use of privately-owned vehicle

Client Care Coordinator

Brook-St Hiredonline

Location:
United Kingdom , Cheadle

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2026

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Additional Information:

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Job Posted:
April 24, 2026