CrawlJobs Logo
Riverside Health Care Logo Riverside Health Care · Nursing

Client Care Coordinator

Canada, Rainy River District Employment contract 29.19 - 38.92 CAD / Hour · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Responsibility

  • Coordinates CSS programming delivered in the Rainy River District including: Scheduling of CSS staff for programming delivered in the Rainy River District
  • Support CSS leadership with ongoing communication to staff in department
  • Assists with Payroll duties for all, or parts of all programming delivered in the Rainy River District
  • Assists CSS leadership in preparing quarterly reports relevant to programming within CSS
  • Coordinates clients in the onboarding process
  • Completes regular assessment on existing clients using RAI assessments
  • Updates and maintains all care plans in live time
  • Responsible for inventory control for supplies needed within the CSS department
  • Participates in the orientation and training of CSS staff
  • Support staff with software specific to the Home Community Care Support Services sector
  • Assist in Quality Improvement initiatives and promote corporate volunteer program
  • Active monitoring of the Health Partners Gateway
  • Assist in supporting staff with ongoing training and educational initiatives
  • Assist in establishing policies, procedures, goals and objectives for Riverside CSS programming
  • Schedule regular meetings (virtually or in person), as requested by CSS leadership for meeting content contribution and recording of minutes
  • Carry out all work assignments safely and knowledgeably of and in compliance with relevant regulations, policies and procedures
  • Responsible for arranging maintenance and repairs for rental site(s) and equipment, as per usage contract/lease
  • May provide task delegation occasionally, under the direction of CSS leadership
  • Any other duties assigned by CSS leadership or designate
  • Supports CSS leadership with health and safety requirements including completion of incident reports and supporting documentation for WSIB
  • Required to support as a member of the department on call rotation as required basis as per CSS leadership

Requirements

  • Post-secondary education in a Social Services Program, Registered Practical Nursing or equivalent experience in the field of gerontology is required
  • Previous coordination responsibilities and related experience in a health care setting are considered an asset
  • Knowledge and understanding of Home and Community Care Support Services locally, regionally and provincially
  • Excellent organizational and communication skills via verbal, written and mobile devices
  • Proficient in using common office software applications, including word processing, spreadsheet, electronic medical record software, email and presentation software
  • Knowledge and understanding of software applications specific to Home and Community Care sector (i.e. Client Health Related Information System, Health Partners Gateway, RAI-CHA assessments, and AlayaCare) are an asset
  • Understands and maintains confidentiality
  • Demonstration of strong communication skills (written and verbal), problem-solving and conflict management
  • Dependable with a verifiable attendance record
  • Effective communication with community partners and ability to maintain strong interpersonal relationships is required
  • Familiar with Occupational Health & Safety workers’ rights and responsibilities
  • This position requires the physical ability to occasionally lift to fifty (50) lbs
  • Possession of a valid class “G” Drivers’ License required
  • Must be flexible, adaptable and at times be available to perform tasks outside of regular office hours
  • Ability to function independently, within a team, with frontline personnel and management
Riverside Health Care - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Client Care Coordinator

8 matching positions

Senior Care Coordinator

The Senior Care Coordinator supports the Registered Manager in ensuring the smoo...
Location
Location
United Kingdom , Catford
Salary
Salary:
Not provided
enteremployment.co.uk Logo
Enter Employment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience as a Care Coordinator in domiciliary or complex care
  • Ambition and capability to progress towards a deputy/management role
  • Strong rota management and organisational skills
  • Good knowledge of complex care tasks (oversight only)
  • Excellent communication with clients, families, carers and professionals
  • Confident problem-solver with ability to make decisions under pressure
  • Proficient in ECM systems, digital care platforms and Microsoft Office
  • Understanding of CQC regulations and safeguarding
  • Ability to work hands-on and lead by example
Job Responsibility
Job Responsibility
  • Carry out all standard Care Coordinator duties (assessments, care planning, rota building, reviews, communication)
  • Take ownership of more complex packages to support safer delivery
  • Handle escalations and more complex client concerns before they reach the Registered Manager
  • Provide guidance to other coordinators and carers when required
  • Step in for the Registered Manager during short-term absences for operational continuity
  • Support with decision-making and prioritising urgent issues
  • Assist with allocation of work across the coordination function when the service is under pressure
  • Represent the Registered Manager in meetings when delegated
  • Conduct initial assessments, risk assessments and care plan updates
  • Ensure person-centred, clinically appropriate plans are maintained
  • Fulltime
Read More
Arrow Right

Assistant Care Service Coordinator

The Assistant Care Service Coordinator plays a pivotal role in supporting the Ca...
Location
Location
Canada , Calgary
Salary
Salary:
Not provided
goldenhomecaregivers.com Logo
Golden Home Caregivers Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Licensed Practical Nurse, Diploma or Bachelor’s degree in Healthcare, Social Work, or related field preferred
  • At least 1–2 years of administrative, scheduling, or care coordination experience in a healthcare, home care, or social service setting
  • Proficiency in office software, scheduling platforms (e.g., ConnectTeam), and data entry tools
  • Excellent written and verbal communication skills
  • Strong interpersonal and conflict-resolution skills
  • High attention to detail
  • able to manage multiple priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Initial Intake and Service Inquiry Coordination
  • Staffing Requirements Monitoring
  • Client Care Plan Coordination
  • Client Feedback and Complaint Resolution
  • Daily Operations and Scheduling Supervision
  • Communication and Documentation Compliance
  • Monitoring and Documentation of Client Home Files
  • Client and Staff Relationship Management
  • Transportation and Independent Contractor Coordination
  • Protocol Development and Policy Collaboration
What we offer
What we offer
  • Fruit, coffee and snacks provided
  • Parttime
Read More
Arrow Right

Care Coordinator

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s ...
Location
Location
United Kingdom , Brighton and Hove
Salary
Salary:
28500.00 GBP / Year
carelinehomecare.co.uk Logo
Care Line Homecare Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous Care Coordinator experience
  • Excellent attention to detail
  • Excellent time management and communication skills
  • A true problem solver and able to think outside of the box
  • Self-motivated, responsible and able to act on your initiative
  • To be organised and flexible
Job Responsibility
Job Responsibility
  • Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals
  • Deploy new Care Professionals to clients within two weeks of hire
  • Create and manage monthly rotas in advance to minimize agency use and provide clear communication
  • Ensure rota changes are communicated by Thursday of the prior week
  • Manage guaranteed hours contracts to prevent unnecessary top-up payments
  • Oversee annual leave requests to maintain service continuity
  • Maintain close contact with Care Professionals through calls and regular meetings
  • Schedule refresher training to meet CQC and contractual requirements
  • Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth
  • Escalate care delivery concerns to the Business Manager and Clinical Care Manager
What we offer
What we offer
  • Career Growth: Leadership opportunities with a trusted sector leader
  • Support: Access to top experts and innovative systems
  • Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month
  • Fulltime
Read More
Arrow Right

Care Coordinator

Care Coordinators ensure clients receive quality homecare by organising care in ...
Location
Location
Salary
Salary:
Not provided
goodoakshomecare.co.uk Logo
GoodOaks Homecare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organisational and problem-solving skills
  • Excellent communication skills both written and verbal
  • Ability to build relationships with care staff and clients
  • Being able to drive is essential, as some parts of the role are based in the community
  • Experience and an understanding of the care sector
Job Responsibility
Job Responsibility
  • Organising rotas based on clients’ needs and carers availability
  • Problem solving to ensure all services are running smoothly and in the best interest of care clients and staff
  • Dealing with referrals and organising new packages of care
  • Actively participating in growing the business
What we offer
What we offer
  • Excellent pay rates, plus holiday pay
  • Pension contributions and employment status
  • Supportive, proactive and understanding management
  • Full training provided and paid, including your care certificate
  • Market-leading employment package
Read More
Arrow Right

Care Coordinator

As a Care Coordinator, you will play a crucial role as a primary liaison between...
Location
Location
United Kingdom , Surbiton
Salary
Salary:
25000.00 GBP / Year
ephesianshealthcare.co.uk Logo
Ephesians Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1 year experience in a similar role
  • Prior experience in care coordination
  • Exceptional customer service skills
  • Strong ability to thrive under pressure, manage time efficiently, and take initiative
  • Proven influencing skills
  • Effective telephone etiquette, ability to build relationships, actively listen, and communicate clearly across all levels
  • Willingness to participate in an on-call system during out-of-office hours
  • Proficiency in Microsoft Words and Excel
Job Responsibility
Job Responsibility
  • Play a crucial role as a primary liaison between our support workers and clients
  • Deliver an outstanding customer experience through effective multitasking
  • Fulltime
Read More
Arrow Right

Customer Care Coordinator

We are seeking a proactive and organised Customer Care Coordinator to join a wel...
Location
Location
United Kingdom , Bridgwater
Salary
Salary:
14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer care, service coordination, or construction administration (preferred but not essential)
  • Strong organisational skills and ability to manage multiple tasks
  • Confident communicator
  • Proficient in Microsoft Office, especially Excel
  • Self-motivated, reliable, and able to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Organise and manage staff schedules
  • Liaise with clients to arrange works, prepare quotes, and raise invoices
  • Communicate directly with homeowners to gather information and schedule visits
  • Coordinate inspections and gather technical details with internal staff
  • Maintain and update the job tracker to ensure smooth job progression
  • Support the efficient delivery of customer care works and maintain strong client relationships
What we offer
What we offer
  • Pension contributions
  • Private medical cover
  • Free onsite parking
  • Friendly, supportive office environment
  • Flexible hours available to suit the right candidate
  • Parttime
Read More
Arrow Right

Home Care Service Coordinator

Helping Hands Home Care specializes in care and daily living assistance to an ar...
Location
Location
United States , Hermitage
Salary
Salary:
Not provided
arcadiahomecare.com Logo
Arcadia Home Care and Staffing - an Addus family company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must complete the agency's employment process
  • Must be at least 18 years of age
  • 2 Years of Customer service experience required
  • Must exhibit mature, responsible behavior, and understand consumer confidentiality
  • Must be able to follow directions, and work as a team
  • Must have reliable transportation to, and from assignments
  • Human Resources (Recruiting) experience preferred
Job Responsibility
Job Responsibility
  • Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies
  • Responsible for updates and compliance with state regulation changes
  • Responsible for answering calls that come into the office
  • Responsible for coordinating pre-employment requirements for new employees
  • Assist with interviews
  • Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
  • Ensure the compliance of employees with state regulations
  • Ensure adequate staff education and evaluations
  • Assist with referrals and inquiries of the programs the agency provides services for
  • Responsible for maintaining email account and correspondence
What we offer
What we offer
  • Medical, Dental and Vision Benefits
  • Continued Education
  • Monthly Bonus
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts
  • Fulltime
Read More
Arrow Right

Clinical Care Coordinator

The NDIS Intake NDIS Manager will be responsible for undertaking region wide cli...
Location
Location
Australia , Parramatta
Salary
Salary:
80000.00 - 120000.00 / Year
crtprogram.com Logo
CRT Program
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Tertiary Qualification in a clinical health related field such as RN, SW, OT and registration with the relevant board or eligibility for membership of the relevant professional association such registered with APHRA, or ASSW or OT association etc
  • Experience working within a multidisciplinary team environment, providing case management and coordination of client needs for young people
  • Demonstrated understanding of the health and wellbeing needs of young adult people with disability care support needs
  • Demonstrated ability to engage and communicate effectively with young people
  • Demonstrated ability to undertake assessment and screening of clients and their carers to determine client care needs and assist clients to access necessary services
  • Well-developed written and verbal communication skills including the ability to deliver small group activities
  • Proficiency with technology including the ability to use Microsoft Office applications and the capacity to quickly learn new technologies including clinical software packages
  • Hold a current driver’s licence and have access to a comprehensively insured motor vehicle
Job Responsibility
Job Responsibility
  • Actively participate in the implementation of an effective intake and referral service department and managing the intake workloads in time response communicate effectively in collaboration with other DSC department managers and executives
  • Respond in a timely manner to phone calls and online info enquires generated from the call centre seeking NDIS related services by the participants
  • Provide Intake eligibility for NDIS service assessments and interventions Follow up arrangement of NDIS consultation meetings in order to engage the participants in DSC NDIS Service Agreement
  • Provide reports to relevant case managers who are allocated after the Service Agreement secured signed copies from the Participants and Person Responsible
  • Ensure that all consumer or NDIS participants data is entered accurately and in a timely manner into the electronic information VISICASE management system
  • Participate in organisation-wide, site based and team meetings, collaborative planning activities and other meetings or activities relevant to position
  • Contribute to the continuous improvement of systems and processes ensuring services meet professional and industry standards
  • Work Health and Safety responsibilities as identified in organisational policies and procedures
  • Equity and diversity responsibilities as identified in organisational policies and procedures
What we offer
What we offer
  • Motor vehicle allowance on a per kilometre basis for work-related use of privately-owned vehicle
Read More
Arrow Right