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Audemars Piguet Logo Audemars Piguet · Customer Service

Client Care Advisor

United States, Raleigh · Job Posted January 16, 2026
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Job Description

We are seeking a temporary team member to assist in our Client Care department. This role will primarily focus on answering incoming phone calls and responding to inquiries submitted via online contact forms. This is a temporary position ideal for someone who enjoys engaging with clients and contributing to a positive customer experience.

Job Responsibility

  • Professionally handle incoming calls, ensuring clear and courteous communication
  • Monitor and respond to online contact form submissions promptly and accurately
  • Provide basic information to clients and redirect inquiries to the appropriate department as needed

Requirements

  • 1-3 years of related experience in customer service/after-sales, in a luxury, manufacturing, or technical product environment highly preferred
  • Proficiency in Microsoft Operating Systems
  • Excellent communication skills, both written and verbal
  • Active listening and problem resolution skills
  • Empathy, respect, and courtesy in all client interactions
  • Commitment to professionalism and customer satisfaction

Nice to have

Multilingual capabilities to support a diverse client base is a plus

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