Client Care Advisor

• Professionally handle incoming calls, ensuring clear and courteous communication
• Monitor and respond to online contact form submissions promptly and accurately
• Provide basic information to clients and redirect inquiries to the appropriate department as needed

• 1-3 years of related experience in customer service/after-sales, in a luxury, manufacturing, or technical product environment highly preferred
• Proficiency in Microsoft Operating Systems
• Excellent communication skills, both written and verbal
• Active listening and problem resolution skills
• Empathy, respect, and courtesy in all client interactions
• Commitment to professionalism and customer satisfaction

Multilingual capabilities to support a diverse client base is a plus