Client Asset Business Support Manager, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The EMEA Regulatory Operations Control team performs a key role in compiling, calculating, and monitoring all UK FCA Client Asset / Money submissions. The group also completes the Client Money and Asset Returns (CMAR) for the Citi UK FCA regulated entities. The group acts as central point of contact within O&T for Client Money and Asset issues enabling transparency and escalation and is responsible for chairing the monthly O&T Client Asset Forum in addition to participating in Business aligned forums. This role is within the Regulatory Control team as part of the Belfast Operations, with key responsibilities for Client Money and Assets. The team is engaged with business partners, Technology, Compliance with key responsibilities for Client Assets including but not limited to the governance and oversight of O&T processes and procedures as they relate to Client Money and Assets.

Job Responsibility:

Work closely with O&T businesses and act as a central point of contact for Client money & asset related matters
Assist with the build out of a Client Asset governance structure for O&T
Represent Regulatory Operations at the various monthly CA Forum meetings and governance committees
Engage with internal and external auditors on Client Asset related matters
Partner with O&T, Client Asset and depository protection Office and Compliance implementing changes required as a result of internal or external audit reviews
Work with Compliance and the Client Asset & depositor protection office in reviewing current and new business initiatives while adhering to Client Asset regulations
Analyzing, interpretation and providing executive summaries for key stakeholders and detailed impact analysis as required
Attend business control forums providing appropriate challenge as it relates to Client Assets
Oversight and support of the Client Asset (CASS) functions performed by Regulatory Operations, escalating issues to management where appropriate, challenging issues and understanding root cause analysis and resolution
Identification of areas for improving existing processes and controls, developing and enhancing Client Asset knowledge within Regulatory Operations
Review of Managers Control Assessment for Client Assets
Engagement in key business initiatives, liaising with change management in providing Business Requirements to enable testing of required change and confirming impact to team’s processes
Work with Change Management Team to continually challenge and improve reporting process, articulating key risks inherent in current practice

Requirements:

University degree and/or relevant professional qualifications
Proven experience in Operations, or in a Control or Policy function
Previous strong Client Asset / CASS experience
Full understanding of the FCA CASS Handbook and or CAR regulation MiFID
Self-starter, able to work on initiative and organize themselves well with a strategic mindset
Pro-active, likely to instigate change
Confident team player – good interpersonal skills
Able to build effective working relationships quickly and maintain them
Focused on providing a high standard of service to clients
Good attention to detail
Excellent written and oral communication skills
Resilient and tenacious
Strong working knowledge of Excel, Word, and PowerPoint

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
August 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Client Asset Business Support Manager