Client and Product Implementation

• Coordinate and run new launches and change events with all impacted partners (internal and external)
• Partner with our sales, client service and product teams to manage the onboarding experience by clearly articulating the key landmarks to implement a new portfolio or a desired change
• Review activity dashboard and handle the tasks associated with client onboarding activities
• Provide critical control functions such as requesting/receiving signoffs from key functions in advance of launches/changes becoming effective and incorporating service level agreements into credible end-to-end timelines
• Build strong relationships across the organization by listening carefully to our internal partners and working hard to deliver for the firm
• Identify and drive process improvement opportunities that lower the risk of errors and increase efficiency
• Participation in the development and implementation of continuous improvement of the control environment, policies and procedures, looking for ways to innovate and drive the business forward, delivering a superior client experience
• Act as a role model within the team and when required, assist in the training and development of team members, helping them prioritize their own workloads appropriately.

• Preferably 3-6 years of experience in Asset Management or Banking fields
• Excellent working knowledge of Microsoft software such as Outlook, Word, Excel and PowerPoint and Information Technology skills
• Excellent attention to detail, extremely accurate and well organized.

Fluency in Japanese language would be an advantage as would experience working with Trust Banks. Fluency in / Mandarin would also be an advantage.

• Strong retirement plan
• tuition reimbursement
• comprehensive healthcare
• support for working parents
• Flexible Time Off (FTO)