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Mozilla/Anonym is a leading provider of private digital advertising solutions, specializing in providing private measurement, targeting, and optimization services to drive client success and ROI. As a Client Analytics Manager at Mozilla/Anonym, you will be responsible for managing client relationships and engagements to deliver private advertising solutions. You will collaborate closely with internal teams and clients to ensure alignment on project goals, data and delivery specifications, and delivery of services.
Job Responsibility:
Conduct Kick-off Meetings: Initiate and lead kick-off meetings with clients and internal teams to establish project objectives, timelines, and deliverables. Coordinate and document Legal, Data Security, Measurement study and other workstreams. Ensure alignment on scope, expectations, and success metrics
Develop Configuration Documents: Create detailed configuration documents outlining data integration requirements, data flows, and interim and final delivery dates. Assist with feasibility calculations (including power tests for lift studies). Align configurations with both publishers and advertisers to ensure seamless data flow and accurate reporting
Data Integration Management: Oversee data integration processes by managing internal production documentation. Coordinate data integration meetings and address client inquiries regarding customization and scenario-specific requirements
Regular Check-ins and Status Meetings: Maintain ongoing communication with clients through regular check-ins and status meetings. Proactively address client concerns, gather feedback, and ensure high levels of customer satisfaction
Reporting and Delivery: Develop delivery reports, including in PPT, Excel, and Google Docs. Develop comprehensive reports highlighting key performance indicators (KPIs), optimizations, and strategic recommendations
Product Management Collaboration: Collaborate with product management teams to provide client feedback and insights for continuous product improvement and development. Act as a bridge between client needs and product enhancements
Client Relationship Management: Nurture strong, long-lasting relationships with clients, serving as their primary point of contact for analytics and project management-related inquiries. Advocate for client needs internally while balancing business objectives and technical feasibility
Cross-functional Coordination: Work closely with cross-functional teams including sales, executive management, legal, marketing, and engineering and data science teams to ensure seamless execution of client analytics initiatives. Foster a collaborative environment that prioritizes client success and satisfaction
Requirements:
Bachelor’s degree in Business Administration, Marketing, with some exposure to or educational background in Data Science, Math, Statistics, or related field
Proven experience in client-facing roles within digital advertising, analytics, or marketing technology sectors
Strong analytical skills with proficiency in data analysis and interpretation
Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders
Project management experience with a demonstrated ability to manage multiple projects simultaneously
Proficiency in analytics tools
Familiarity with advertising platforms (e.g., Google Ads, Facebook Ads) and understanding of digital advertising ecosystem
What we offer:
Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Flexible work environment (majority of Mozillians work remotely)
Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
Reimbursement for professional development (up to $3,000/year)
A work setup including the latest hardware and software of your choice