CrawlJobs Logo

Client Affairs Officer

voxconsultants.com Logo

Vox Consultants

Location Icon

Location:
United Kingdom , West London

Category Icon
Category:

Job Type Icon

Contract Type:
Contract work

Salary Icon

Salary:

29.00 GBP / Hour

Job Description:

This is a key statutory role responsible for delivering appointeeship, deputyship, property protection, and Council funeral services, ensuring the financial interests and wellbeing of service users are protected. You will act as a case officer for a varied caseload, managing complex financial and legal matters in line with Council procedures and statutory requirements.

Job Responsibility:

  • Provide statutory appointeeship and deputyship services to protect service users’ finances
  • Act as case officer for appointeeship, deputyship, property protection, burials, and estates cases
  • Investigate service users’ financial circumstances and ensure appropriate actions are taken
  • Administer and reconcile individual service user accounts in line with Council financial regulations
  • Maintain and reconcile personal bank accounts for deputyship clients, liaising with banks and corporate liaison officers
  • Submit DWP appointeeship applications under SS 33 & 34 of the Social Security (Claims and Payments) Regulations 1997
  • Ensure all entitled benefits are claimed and received
  • Manage client bills, payments, petty cash, and cheques requiring authorisation
  • Oversee the property protection store, including storage, charges, and review of items held
  • Monitor stored or boarded property and animals, ensuring costs are accurate and funding is used as a last resort
  • Work closely with care managers and internal stakeholders to ensure compliance and best outcomes

Requirements:

  • Proven experience in appointeeship, deputyship, or client financial affairs within a local authority or adult social care setting
  • Strong understanding of Court of Protection, DWP appointeeship processes, and benefits systems
  • Experience managing and reconciling client financial accounts
  • Excellent attention to detail and ability to manage complex casework
  • Strong communication skills and ability to work with vulnerable adults and partner agencies
  • Ability to work independently and manage competing priorities

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Affairs Officer

Account Representative - Intern

The ideal candidate will be able to support the Global Guardian Account Manageme...
Location
Location
United States , McLean
Salary
Salary:
15.00 USD / Hour
globalguardian.com Logo
Armada Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Recent college graduates or rising college seniors in pursuit of a Bachelor’s or Master’s degree (Preferred Areas of Study: Business, Criminology, National Security, International Affairs, Foreign Languages, etc.)
  • Articulate and well accustomed to a client-facing role
  • Highly motivated and organized, ability to meet deadlines in a timely manner
  • Superb communication skills and attention to detail
  • Work well both independently and in a team setting
  • Proficient in Microsoft Office
  • Accountable, personable, and hyperresponsive
  • Has an entrepreneurial mindset excited by implementing creative problem-solving
Job Responsibility
Job Responsibility
  • Support Account Management team in execution of daily tasks to ensure the highest quality customer experience
  • Maintain relationships with customers to better achieve their needs, troubleshoot concerns, and help perform annual account updates
  • Meet regularly with Account Management team to advance strategic initiatives
  • Data entry and accuracy verification within Microsoft Office platforms, Customer Relationship Management (CRM) system, and other internal systems
  • Manage upkeep on reporting data for customers' accounts
  • Update slide decks for customer meetings
  • Parttime
Read More
Arrow Right
New

Client Affairs Visiting Officer

Our Client Affairs Team plays a vital role in managing the property and financia...
Location
Location
United Kingdom , Gloucester
Salary
Salary:
30024.00 - 32597.00 GBP / Year
gloucestershire.gov.uk Logo
Gloucestershire County Council
Expiration Date
May 10, 2026
Flip Icon
Requirements
Requirements
  • Experience of working with vulnerable adults, demonstrating empathy and professionalism
  • Highly organised approach, with the ability to efficiently manage their own workload
  • Strong IT skills to navigate digital records and documentation effectively
  • Excellent communication skills, with the confidence to engage with clients and professionals alike
Job Responsibility
Job Responsibility
  • Carrying out statutory visits to clients in residential care homes, supported living placements, and private residences
  • Conducting protection of property visits, ensuring unoccupied properties are secure and well-maintained
  • Writing visit reports, processing financial paperwork and valuable items, and organising future visits
What we offer
What we offer
  • 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays
  • Membership of a Local Government Pension Scheme
  • Free offsite car parking
  • Safe, supportive and positive working environment
  • Regular formal and informal support
  • Training and development opportunities
  • Staff discount scheme including discounts with major supermarket chains and high street retailers
  • Access to Employee Assistance Programme (EAP)
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
  • Gloucestershire Salary Sacrifice Green Car Scheme and Cycle Scheme
  • Fulltime
!
Read More
Arrow Right

Senior Director, Public Affairs Marketing & Digital Communications

Bully Pulpit International is an outcomes agency. We apply our unique expertise ...
Location
Location
United States , Washington; New York; Chicago; San Francisco; Los Angeles
Salary
Salary:
150000.00 - 165000.00 USD / Year
bpigroup.com Logo
Bully Pulpit International
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience across public affairs, brand management and paid digital marketing
  • Proven track record of working on complex client accounts (or related issues) and delivering successful advocacy and media campaigns
  • Comfort in presenting and briefing everyone from F100 C-Suite leaders to 30 cross-functional colleagues at every level
  • Deep knowledge of cross-channel marketing, with the ability to think analytically about a problem
  • Operate with a high level of organization and precision—managing scopes, budgets, reporting, and team delivery with excellence, all while leading multiple workstreams simultaneously
  • Ability to mobilize fast-paced, highly collaborative, multi-disciplinary teams
  • Exceptional presentation, writing and analytical skills and the ability to write both strategically and creatively under tight timelines
  • Stay immersed in policy conversation, competitive trends, and the media landscape to fuel real-time relevance and creative storytelling
  • Experience managing large teams with multiple layers, providing clear feedback to team members and driving professional growth at every level
  • Comfortable handling strategic planning and daily execution of services for clients
Job Responsibility
Job Responsibility
  • Lead the strategy, planning, and execution of tech public affairs communications campaigns designed to protect and enhance corporate reputation, influence regulatory and legislative outcomes, and shape public and stakeholder perception
  • Oversee the development of issue-driven messaging and digital content tailored to policymakers, regulators, business leaders, employees, investors, and other key stakeholders
  • Serve as a primary day-to-day client lead, responsible for driving corporate reputation and regulatory communications strategy and managing the execution of complex public affairs programs
  • Manage, mentor, and develop team members, helping to build the next generation of agency leaders
  • Collaborate closely with cross-office and cross-department partners—including public affairs, corporate communications, creative, analytics, and media teams—to ensure alignment on strategy, timelines, and reputation outcomes
What we offer
What we offer
  • 100% company-paid medical, dental, and vision insurance
  • 401(k) program with employer match up to 4%
  • generous time off for vacation
  • $50 monthly phone reimbursement
  • unlimited sick time
  • 16 weeks of paid leave for new parents
  • Fulltime
Read More
Arrow Right
New

Keyholder

Belstaff was created by and for independent spirits. We know that what we do, an...
Location
Location
United Kingdom , Junction 32
Salary
Salary:
Not provided
belstaff.com Logo
Belstaff
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
  • To ensure that the client is the main focus at all times. To set a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability.
  • To ensure customer service levels consistently meet and exceed company expectations.
  • To be the role model regarding customer service and sales standards at all times
  • To be up to date on local events and current affairs in order to promote conversation with clients.
Job Responsibility
Job Responsibility
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
  • To ensure that the client is the main focus at all times. To set a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability.
  • To ensure customer service levels consistently meet and exceed company expectations.
  • To be the role model regarding customer service and sales standards at all times
  • To be up to date on local events and current affairs in order to promote conversation with clients.
  • Fulltime
Read More
Arrow Right
New

Sales Associate

We are currently searching for a Sales Associate to join the team to maximise sa...
Location
Location
United Kingdom , Trafford Centre
Salary
Salary:
Not provided
belstaff.com Logo
Belstaff
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
  • To ensure that the client is the main focus at all times
  • To set a standard that exceeds the benchmark for customer service within the luxury retail industry
  • To be fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
  • To ensure customer service levels consistently meet and exceed company expectations
Job Responsibility
Job Responsibility
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
  • To ensure that the client is the main focus at all times
  • To set a standard that exceeds the benchmark for customer service within the luxury retail industry
  • To ensure customer service levels consistently meet and exceed company expectations
  • To be the role model regarding customer service and sales standards at all times
  • Parttime
Read More
Arrow Right
New

Keyholder

Belstaff was created by and for independent spirits. We know that what we do, an...
Location
Location
United Kingdom , Trafford Centre
Salary
Salary:
Not provided
belstaff.com Logo
Belstaff
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
  • To ensure that the client is the main focus at all times
  • To set a standard that exceeds the benchmark for customer service within the luxury retail industry
  • This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
  • To ensure customer service levels consistently meet and exceed company expectations
Job Responsibility
Job Responsibility
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
  • To ensure that the client is the main focus at all times
  • To set a standard that exceeds the benchmark for customer service within the luxury retail industry
  • This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
  • To ensure customer service levels consistently meet and exceed company expectations
  • Fulltime
Read More
Arrow Right
New

Sales Associate

Location
Location
Salary
Salary:
Not provided
belstaff.com Logo
Belstaff
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
  • To ensure that the client is the main focus at all times
  • To set a standard that exceeds the benchmark for customer service within the luxury retail industry
  • To ensure customer service levels consistently meet and exceed company expectations
  • To be the role model regarding customer service and sales standards at all times
Job Responsibility
Job Responsibility
  • To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
  • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
  • To greet, advise and help clients
  • To assist clients on the best products to suit their needs
  • To confidently and professionally answer questions and queries from clients
  • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
  • To ensure that the client is the main focus at all times
  • To set a standard that exceeds the benchmark for customer service within the luxury retail industry
  • This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
  • To ensure customer service levels consistently meet and exceed company expectations
Read More
Arrow Right

Regulatory Affairs Senior Specialist

Cencora Pharmalex is one of the leading service providers for the Pharmaceutical...
Location
Location
United States
Salary
Salary:
Not provided
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree and 3-5 years’ experience in Regulatory Affairs
  • or equivalent combination of education and experience
  • Experience working in the pharmaceutical industry
  • Ability to prioritize and drive multiple projects
  • Ability to train and support junior/new colleagues in daily activities
  • ability to lead small project with clearly defined scope
  • Understanding of FDA and Canadian Regulatory Affairs procedures, submission formats as well as industry standards and guidelines
  • Previous hands-on experience with managing and preparing original applications, amendments, supplements, annual reports, etc. for various application types including IND/CTA, ANDA/NDS/NDA/BLA
  • Ability to maintain confidentiality and responsive to client needs
  • Ability to adapt under regularly changing conditions
Job Responsibility
Job Responsibility
  • Manages the preparation, assembly, publishing, and submitting of US and Canadian regulatory applications on behalf of PharmaLex clients
  • Supports key regulatory affairs consultants, by providing expertise and innovative solutions to clients and internal teams on regulatory strategy, process, filing, best practices, etc. for a broad range of product types and indications
  • Drafts and manages regulatory submissions
  • Drafts and manages drug listing submissions, establishment registration submissions and preparation of SPL files
  • Coordinates regulatory fee payments on behalf of client
  • Maintains knowledge of changing regulatory requirements and advises teams as appropriate (Regulatory Intelligence)
  • Liaises with regulatory authorities on behalf of clients (e.g., US Agent)
  • Builds, develops and maintains working relationships with clients
  • Conducts issue resolution, communicates with the client and their functional areas to ensure that all issues are resolved in a compliant manner
  • Performs basic document management tasks including file transfer, storage, tracking, and archival
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
Read More
Arrow Right