Client Advisor

• Welcome the customer, providing an excellent in-store experience at all times, trying to perceive his/her needs and expectations, providing all necessary information about the product, current trends, etc.
• Develop and maintain effective one-on-one relationship customers, using also digital tools
• Maintain accurate records of all key customer account activities, and uses the information for ongoing reference, including Contact names, Special delivery requirements, Product preferences, Outstanding price quotes,Previous order history, All follow up information related to closing the sale
• Demonstrate brand and product knowledge, based upon the provided training program, as well as keeping up to date with the luxury environment and competitors
• Achieve established personal and store sales goals, by thoroughly and effectively managing all customer accounts through all stages of the sales cycle and the purchase process. Respond to all products inquiries (direct and indirect) and attempts to convert them to sales.

• 3/4 years of experience in the luxury fashion
• Chinese or other language will be a plus
• BOH knowledge
• Proactivity, enthusiasm, fashion knowledge and problem solving

Chinese or other language will be a plus