Client Advisor

• Meet and exceed monthly sales goals and KPI’s thru client outreach
• developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
• Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
• Comply with all company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect

• 1-2 years of previous retail sales experience in a customer service related field
• preferably a luxury environment
• Ability to consistently achieve and exceed sales goals and KPI’s
• Builds and maintains a loyal client following
• Has a genuine interest in fashion and follows industry trends/news
• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
• Possesses strong verbal and written communication
• Maintains a polished and well-groomed appearance at all times
• Luxury retail sales experience preferred
• Ability to be mobile on the sales floor for extended periods of time
• Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Luxury retail sales experience preferred

• plus commission and overtime eligibility
• opportunity to join the Kering adventure and to actively contribute to the development of the business
• part of a global Luxury Group that offers endless possibilities to learn and grow
• Talent development is a managerial principle at Kering and we are committed to fostering internal mobility
• Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment