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Client Advisor

Spain, Madrid · Job Posted June 30, 2026
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Job Description

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion. #COLOROUTSIDETHELINES We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers. Marni is looking for a Client Advisor to join its team's Boutique in Madrid.

Job Responsibility

  • Greeting customers
  • Be involved in stock control and management
  • Assisting customer to find what they are looking for
  • Giving advice and guidance on product selection to customers
  • Being responsible for processing cash and card payments
  • Reporting discrepancies and problems to the supervisor
  • Dealing with customer refunds
  • Responsible dealing with customer complaints
  • Working within established guidelines, particularly with brand
  • Attaching tags to merchandise on the floor
  • Receiving and storing the delivery of stock
  • Keeping up to date with special promotions and putting up displays

Requirements

  • At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus
  • Selling experience in RTW and accessories
  • Having a friendly and engaging personality
  • Comfortable working with members of the public
  • Should have a confident manner and result-oriented
  • Must be helpful and polite with positive attitude and reliable behaviour
  • Able to work as part of a boutique's team
  • Knowledge of inventory techniques
  • Fluent English
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