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Client Advisor

kering.com Logo

Groupe Kering

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Location:
United States of America , Central Valley

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Category:
Sales

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Contract Type:
Not provided

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Salary:

16.25 - 18.00 USD / Hour
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Job Description:

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.

Job Responsibility:

  • Proactively engage and establish strong relationships with clients
  • Deliver a personalized, client-centric experience
  • Build rapport with clients by discovering their needs and aspirations
  • Develop client base by recruiting new clients and developing existing ones
  • Leverage in-store technology
  • Collect meaningful client information
  • Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends
  • Drive individual and collective sales results
  • Provide exceptional client experience
  • Use effective selling techniques
  • Select the right products matched to client needs
  • Proactively promote virtual appointments and distance sales
  • Maintain a “One-Gucci-Client” perspective
  • Guide and inspire the client to make the best possible decision
  • Foster open and constructive communication with team members
  • Using knowledge of Gucci and our products, engage with clients
  • Proactively attend trainings to gain insights on product knowledge
  • Ensure to be up to date on fashion trends and competitors
  • Combines styling knowledge with the ability to offer products
  • Embody Gucci's philosophy, values, and lifestyle
  • Actively participate in all store operations such as stock maintenance
  • Adhere to all policies and procedures with a focus on loss prevention
  • Accurately process all POS transactions
  • Contribute to upholding the visual display of all products
  • Follow Company grooming guidelines
  • Ensure optimal levels of products on the sales floor
  • Manage general store administration and functionality

Requirements:

  • 2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting
  • Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues
  • High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues
  • Flexibility to work a retail schedule which will include evenings, weekends, and holidays
  • Deep knowledge about and passion for fashion and luxury
  • Excellent commercial awareness and client attitude
  • High flexibility and ability to adapt to different clients and complex situations
  • Strong communication skills
  • Ability to work in a fast-moving and dynamic environment

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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