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Client Advisor - San Andrea

Italy, Milano · Job Posted June 16, 2026
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Job Description

As a Client Advisor, you will be the brand ambassador, representing the essence of the company and delivering exceptional service to our distinguished clientele. This role requires exceptional communication skills, a strong sales mindset, and the ability to foster lasting relationships with clients.

Job Responsibility

  • Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
  • Sales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
  • Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
  • Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
  • Visual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand's image.
  • Team Collaboration: Work collaboratively with team members to contribute to the store's overall success and smooth operation.
  • Stock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.
  • Compliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.

Requirements

  • You can build long-term, successful relationships with all types of clients around the world.
  • You are experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.
  • excellent communication.
  • You are proactive in driving commercial performance.
  • You are skilled at cross-selling across all product categories.
  • You are versatile, with a passion for challenges.
  • English and Italian Mandatory.
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