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We are looking for a personable and results-driven Client Advisor / Sales Specialist to support customers in Honolulu, Hawaii as they explore flooring and home improvement solutions. In this role, you will build strong client relationships, provide thoughtful product guidance, and help turn showroom visits and inquiries into successful sales. This opportunity is ideal for someone who enjoys a consultative sales environment, stays organized through every stage of the order process, and works well across teams. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling Erica Huggins at 808.452.0256.
Job Responsibility:
Welcome showroom visitors with a detail-oriented, customer-focused approach and help them identify products that match their needs and preferences
Lead customers through a structured consultative sales experience, offering recommendations and answering questions to support confident purchasing decisions
Expand sales activity through regular outreach, timely follow-up on inquiries, and continued engagement with past customers to encourage repeat business and referrals
Oversee customer orders from initial selection through completion, ensuring details are accurate and progress stays on schedule
Develop new business opportunities by cultivating referral sources, connecting through networking efforts, and responding to incoming leads
Partner with internal teams such as production and operations to coordinate service delivery and maintain a smooth customer experience
Maintain strong knowledge of available products and help keep showroom presentations organized, current, and appealing to visitors
Use company sales tools and systems to document leads, monitor follow-up activity, and track progress toward sales goals.
Requirements:
At least 2 years of experience in sales, customer service, or a related client-facing role
Demonstrated ability to communicate clearly, build rapport with customers, and manage multiple priorities effectively
Comfort using Microsoft Office and business systems to support sales tracking and administrative tasks
High school diploma or equivalent required
additional education is a plus
Valid driver’s license and dependable transportation
Ability to stand for extended periods and lift items weighing up to 15 pounds
Availability to work a flexible schedule, including Saturdays and select holidays.