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Client Advisor / Sales Professional

United States, Honolulu Employment contract · Job Posted June 10, 2026
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Job Description

We are looking for a customer-focused sales specialist to support clients throughout their flooring and home improvement buying journey in Honolulu, Hawaii. This role is ideal for someone who enjoys building relationships, identifying customer needs, and turning showroom visits and lead activity into completed sales. You will work closely with internal teams to ensure each order moves smoothly from initial consultation through final fulfillment while delivering a welcoming customer experience. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling Erica Huggins at 808.452.0256.

Job Responsibility

  • Welcome showroom visitors, learn about their project goals, and provide attentive guidance tailored to their needs
  • Lead customers through each stage of the sales journey, from initial conversation and product selection to final purchase decisions
  • Build a steady pipeline by making follow-up calls, reconnecting with past customers, and encouraging referral-based business
  • Oversee orders from entry to completion, confirming details are accurate and timelines are properly communicated
  • Develop new opportunities through networking, referrals, and incoming inquiries from prospective clients
  • Coordinate with production, operations, and related teams to support efficient execution and customer satisfaction
  • Maintain strong knowledge of product offerings and help keep showroom presentations organized and appealing
  • Record customer interactions, sales activity, and lead progress using company systems and standard sales tools

Requirements

  • At least 2 years of experience in sales, customer service, or a closely related client-facing role
  • Strong verbal and written communication skills with the ability to stay organized in a fast-paced environment
  • Ability to answer phones and provide excellent customer service
  • Comfort using Microsoft Office and digital business systems to manage customer and sales information
  • High school diploma or equivalent required
  • additional education is a plus
  • Valid driver’s license and dependable transportation for work-related needs
  • Ability to stand for extended periods and lift items weighing up to 15 pounds
  • Availability to work a flexible schedule that may include Saturdays and selected holidays

What we offer

  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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