Client Advisor (High-end Luxury Brand) Job at Michael Page (Istanbul)

Client Advisor

We are looking for a Client Advisor to join our team in London Selfridges on a p...

Location

United Kingdom , London

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Some experience working in a high-end fashion brand or hospitality
Proven track record in achieving sales targets and develop clients
Passion for and sound knowledge about Gucci and luxury fashion
Works productively in a high-pressure, fast-paced environment
Fluent in English, any additional languages would be a plus
Ability to work varied hours/days, including weekends as needed

Job Responsibility

Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
Effectively uses cross- and upselling techniques to maximize sales opportunities
Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
Combines styling knowledge with the ability to mix-and-match products to best serve the client
Develops local and international client base and seeks to recruit and develop top clients

Fulltime

Technical Advisor

The ability to represent the AP brand as a Technical Advisor: as a Technician pr...

Location

China , Hangzhou

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Product Knowledge - Familiar with Audemars Piguet brand history, product collections, and competitive advantages
understanding of watchmaking craftsmanship and complications
Industry Awareness - Understanding of fashion and luxury market dynamics, with high-end brand service awareness
Communication Skills - Ability to explain technical concepts to customers in accessible language
strong verbal and written communication abilities
Customer Service Orientation - Serve customers with a positive attitude, striving to enhance customer satisfaction and experience
Teamwork - Team player who actively participates in boutique activities and collaborates effectively with colleagues
System Operation - Proficient in using CRM customer management systems with basic computer skills
Learning Ability - Enthusiastic about continuously learning product knowledge and service skills
adaptable to the high standards of the luxury retail industry

Job Responsibility

After-Sales Service Management - Responsible for the entire watch repair process, including registration, photo documentation, progress tracking, collection, and etc
Client Care Service - Provide timely updates on repair progress to customers, conduct follow-up calls, and build and maintain strong customer relationships
Technical Support Service - Provide quick repair services (strap replacement, link addition/removal, water resistance testing)
answer customer questions about complications from a technical perspective
Spare Parts Inventory Management - Responsible for daily spare parts management in the boutique, conduct regular inventory checks, develop parts replenishment plans, and control costs
Sales Support - Actively participate in boutique sales, promote Audemars Piguet products (watches, jewelry), and assist the team in achieving sales targets
Internal Training - Provide training to boutique staff on movements, materials, product performance, and enhance the team's professional expertise
Customer Relationship Management - proficiently use CRM system, develop and maintain customer resources, and maintain regular communication with clients
Brand Experience Delivery - Serve customers with a professional and positive attitude, conveying brand value and luxury experience

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package

Fulltime

Technical Advisor

The ability to represent the AP brand as a Technical Advisor: as a Technician pr...

Location

China , Beijing

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Product Knowledge - Familiar with Audemars Piguet brand history, product collections, and competitive advantages
understanding of watchmaking craftsmanship and complications
Industry Awareness - Understanding of fashion and luxury market dynamics, with high-end brand service awareness
Communication Skills - Ability to explain technical concepts to customers in accessible language
strong verbal and written communication abilities
Customer Service Orientation - Serve customers with a positive attitude, striving to enhance customer satisfaction and experience
Teamwork - Team player who actively participates in boutique activities and collaborates effectively with colleagues
System Operation - Proficient in using CRM customer management systems with basic computer skills
Learning Ability - Enthusiastic about continuously learning product knowledge and service skills
adaptable to the high standards of the luxury retail industry

Job Responsibility

After-Sales Service Management - Responsible for the entire watch repair process, including registration, photo documentation, progress tracking, collection, and etc.
Client Care Service - Provide timely updates on repair progress to customers, conduct follow-up calls, and build and maintain strong customer relationships.
Technical Support Service - Provide quick repair services (strap replacement, link addition/removal, water resistance testing)
answer customer questions about complications from a technical perspective.
Spare Parts Inventory Management - Responsible for daily spare parts management in the boutique, conduct regular inventory checks, develop parts replenishment plans, and control costs
Sales Support - Actively participate in boutique sales, promote Audemars Piguet products (watches, jewelry), and assist the team in achieving sales targets.
Internal Training - Provide training to boutique staff on movements, materials, product performance, and enhance the team's professional expertise.
Customer Relationship Management - proficiently use CRM system, develop and maintain customer resources, and maintain regular communication with clients.
Brand Experience Delivery - Serve customers with a professional and positive attitude, conveying brand value and luxury experience.

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package.

Fulltime

Technical Advisor

The ability to represent the AP brand as a Technical Advisor as a Technician pro...

Location

China , Beijing

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Product Knowledge - Familiar with Audemars Piguet brand history, product collections, and competitive advantages
understanding of watchmaking craftsmanship and complications
Industry Awareness - Understanding of fashion and luxury market dynamics, with high-end brand service awareness
Communication Skills - Ability to explain technical concepts to customers in accessible language
strong verbal and written communication abilities
Customer Service Orientation - Serve customers with a positive attitude, striving to enhance customer satisfaction and experience
Teamwork - Team player who actively participates in boutique activities and collaborates effectively with colleagues
System Operation - Proficient in using CRM customer management systems with basic computer skills
Learning Ability - Enthusiastic about continuously learning product knowledge and service skills
adaptable to the high standards of the luxury retail industry

Job Responsibility

After-Sales Service Management - Responsible for the entire watch repair process, including registration, photo documentation, progress tracking, collection, and etc.
Client Care Service - Provide timely updates on repair progress to customers, conduct follow-up calls, and build and maintain strong customer relationships.
Technical Support Service - Provide quick repair services (strap replacement, link addition/removal, water resistance testing)
answer customer questions about complications from a technical perspective.
Spare Parts Inventory Management - Responsible for daily spare parts management in the boutique, conduct regular inventory checks, develop parts replenishment plans, and control costs
Sales Support - Actively participate in boutique sales, promote Audemars Piguet products (watches, jewelry), and assist the team in achieving sales targets.
Internal Training - Provide training to boutique staff on movements, materials, product performance, and enhance the team's professional expertise.
Customer Relationship Management - proficiently use CRM system, develop and maintain customer resources, and maintain regular communication with clients.
Brand Experience Delivery - Serve customers with a professional and positive attitude, conveying brand value and luxury experience.

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package.

Fulltime

Senior Sales Manager, UK

Phillip Jeffries is looking for a Senior Sales Manager in the UK Residential mar...

Location

United Kingdom , London

Salary:

Not provided

Phillip Jeffries Ltd

Expiration Date

Until further notice

Requirements

3+ years of sales management experience within a high-end luxury brand environment
5+ years of sales experience in a showroom, retail, or design-driven business
Based in the London, UK market
Proven ability to lead teams and drive revenue growth
Strong leadership, communication, and relationship-building skills
Strategic mindset with experience in forecasting and CRM pipeline management
Well-connected within the luxury design and showroom community
Results-driven, proactive, and able to navigate challenges effectively
Skilled in negotiating and closing deals
Digitally savvy and comfortable engaging clients both virtually and in person

Job Responsibility

Build, mentor, and develop a high-performing UK sales team
Create a culture of accountability, collaboration, and continuous growth
Conduct regular 1:1s, performance conversations, and team meetings
Support hiring and talent development to ensure long-term team strength
Develop and execute strategic sales plans aligned with business goals
Set clear targets and drive accountability across the team
Analyze performance, pipeline activity, and market trends to identify opportunities
Own forecasting, reporting, and overall sales performance for the region
Cultivate and maintain relationships with key clients, designers, and partners
Represent Phillip Jeffries in the market through meetings, events, and industry engagement

What we offer

Competitive salary
Annual company bonus opportunity
Sales Bonus Incentive
Car Allowance
Annual Cost of Living increases
Company Pension Program
23 paid personal days each year
Paid Bank Holidays
Additional paid time off during annual company closure between Christmas and New Year’s
Up to three paid days each year to give back through volunteer work

Fulltime

Client Advisor

Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RT...

Location

United Kingdom , London

Salary:

29000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets
Excellent written and verbal communication skills
A proactive, self-motivated attitude with a high degree of organizational skill and the ability to work under pressure during high-traffic periods.

Job Responsibility

Managing the full sales cycle
Maintaining deep product knowledge
Catering to elite, high-net-worth clientele
Deliver an elevated shopping experience by providing bespoke styling advice and customized solutions tailored to the client's preferences
Drive sales and surpass targets by utilizing expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services
Build and nurture long-term relationships with existing, new, and VIP clients
Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations
Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues
Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.

What we offer

commission is also included

Fulltime

Senior Regional Marketing Advisor

Location

Singapore , Singapore

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You hold a bachelor’s degree in Marketing, Business, Communications, or a related field
advanced degree preferred
You have 7–10+ years of experience in marketing, ideally in aviation, luxury goods, or high-end B2B industries
You have proven experience leading regional marketing strategies and campaigns, with a strong understanding and focus on the UHNWI audience
You have experience managing agencies and external partners in content creation and campaign execution
You are fluent in English and Mandarin Chinese (written and spoken)
additional APAC languages are a plus
You have strong strategic thinking with a deep understanding of the UHNWI audience in APAC & Greater China
You are proficient in social media platforms, including WeChat, and other digital marketing tools
You possess exceptional project management skills, with the ability to manage multiple stakeholders and initiatives across time zones

Job Responsibility

Develop and execute marketing strategies that support aircraft sales objectives, enhance brand visibility, and strengthen customer engagement
Partner with the regional Aircraft Sales Team to ensure access to the right marketing initiatives and experiences to engage UHNWI clients effectively
Provide regional insights and recommendations to optimize brand awareness, customer experience, and sales performance
Manage marketing budgets, monitor ROI, and provide regular reporting to leadership
Support major regional events organized by the event team, such as airshows, Formula 1 week, and other high-profile industry events, ensuring seamless delivery and alignment with global and regional objectives
Plan and independently execute regional marketing initiatives outlined in the strategy, including static displays, bespoke hospitality events, collaborations, and other customer focus initiatives targeting our audiences
Collaborate with internal teams, agencies, and vendors to manage logistics, content, experiences, and onsite event execution
Oversee the regional marketing agency in China to create and activate social media content, including WeChat and other relevant platforms, ensuring alignment with the regional marketing strategy
Ensure digital campaigns and content are consistent with brand objectives while tailored to regional needs and the UHNWI audience
Maintain close collaboration with the Marketing teams in Montreal to ensure strategic alignment and operational support

Technical Advisor

As a Technical Advisor, you take a role in the success of the boutique by provid...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a high-end Retail environment
luxury watchmaking, aftersales, or technical advisory roles
Proven proficiency in operating complex retail management systems and point-of-sale software
Fluent English language skills are a must
Arabic a plus
Great sense of initiative
Excellent interpersonal and organizational skills
Exemplary verbal and written communication
Ability to multi-task in a fast-paced environment
Meticulous attention to detail

Job Responsibility

Demonstrate mastery of AP brand fundamentals, history, heritage, watch collections, references, features, prices, and sales pitches
Stay up-to-date on competitor's products and industry trends
Proactively enhance knowledge and skills
Deliver superior client experience
Handle complaints effectively
Build rapport with prospects and clients
Turn any situation into an opportunity to reinforce client experience
Adapt communication style using active listening
Engage with clients through story-telling and emotional connection
Contribute to maintain store’s appearance

What we offer

Competitive and comprehensive compensation and benefits package

Fulltime

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Client Advisor (High-end Luxury Brand)

Job Description

Job Responsibility

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