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The Client Advisor Assistant will work as part of the Private Banking team within a support role function, providing a range of assistance to the Client Advisors, with a focus supporting on client file reviews.
Job Responsibility:
Maintain client files and records through standing data amendments including new client set-up and deletion
Proactively assist Client Advisors with the management of Clients wealth in line with their aspirations and risk appetite
Provide support for client meetings
Contact clients regularly by telephone, letter or in person
Provide support in responding to client queries
Liaise with the operations and administration units
Prepare, check and dispatch client valuation records
Assist in all projects expected on the team
Assist in ensuring the team meets all its obligations in respect of the Client Profile Update process
Reflect and adhere to culture of compliance
Develop own professional expertise
Carry out any other duties as may reasonably be required
Requirements:
Experience of the UK wealth management industry
Experience of supporting Advisors
Understands Risk within context of the role and meets the regulatory obligations, as applicable
Competent at maintaining client data and communicating with clients
Good communication and written English skills
Very good telephone manner, comfortable handling client queries
Excellent team working skills
High accuracy and attention to detail
Well organised and efficient
Takes a solution oriented approach
Computer literate with good knowledge of Microsoft systems (Word, Excel, Outlook, Powerpoint)
Capable of using either or both of G2 and Intelligent Office