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Client Administrator

United Kingdom, Wellington 28000.00 - 35000.00 GBP / Year · Job Posted November 07, 2025

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Job Description

Working within the Wealth Management team, as the Client Administrator you will be responsible for providing a high-quality level of administrative support to two Financial Consultants, servicing the clients, and covering a range of varied duties. Using your excellent attention to detail and organisational skills, your duties will include being the first port of call for clients, assisting them with any administration queries, diary management for the financial consultants, formatting and preparing documents for meetings, client phone calls and correspondence, assisting with new business applications and client reviews, all the while ensuring responsibilities are all carried out in a timely and professional manner.

Job Responsibility

  • Provide a friendly and professional point of contact for clients and enquiries
  • Organise existing and prospective client meetings and actively manage Financial Consultants diary
  • Liaise with clients on any administration queries they may have
  • Manage client service needs and client expectations
  • Ensure action points resulting from client meetings get diarised and dealt with
  • Preparation of meeting packs and new business for signing up
  • Completion, submission and follow up of applications
  • Organise client review meetings
  • Preparation of client valuation reports and client review reports
  • Ensure follow up letters are sent in a timely manner
  • Maintenance of client records
  • General administrative support

Requirements

  • Previous office support experience within a corporate environment
  • Accuracy and strong attention for detail
  • Excellent organisational and time management
  • The ability to work under pressure and prioritise
  • Excellent communication, both verbal and written
  • Competent IT user
  • A positive and proactive approach to work and a desire to help and support the wider team
  • Calm and considered outlook in approach to problem solving

What we offer

  • Annual company bonus scheme
  • Generous annual leave allowance of 25 days, plus Bank Holidays
  • Fully expensed Summer and Christmas employee parties
  • Conveniently located luxurious office
  • Pension scheme for long-term financial security
  • Friendly and highly welcoming team
  • Development opportunities
  • Great working environment and company culture

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