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The Client Administrator provides comprehensive administrative and operational support to the Service Team, ensuring efficient coordination of daily activities. This role manages tasks such as data collection and report preparation, meeting and travel coordination, and the creation of correspondence and documentation. The Client Administrator frequently uses PC software for word processing, spreadsheets, graphics, and the preparation of insurance certificates. Responsibilities may vary by assignment, but the position consistently supports smooth workflow, accurate communication, and effective team operations.
Job Responsibility:
Performs a broad variety of administrative duties and staff support services for an assigned group or manager
Responds to client requests for certificates of insurance or auto id cards
Collects and analyzes data, maintains records and databases, and prepares specialized reports using a variety of PC based software
Processes a variety of confidential information and documents
Organizes filing systems, answers phones, photocopies documents, prepares correspondence and documents, processes incoming and outgoing mail
Orders office supplies, schedules meetings, and maintains calendars for assigned area
May collect and interpret data to produce reports
conduct special projects, coordinate meetings, conferences, presentations and travel arrangements
Requirements:
Well-developed reading, writing, and mathematical skills
Strong attention to detail
Ability to manage multiple tasks
Demonstrated administrative, secretarial, and clerical skills
Good keyboard and PC skills using word processing, spreadsheet and graphics software
Familiarity with various software applications and the ability to learn new software systems
Ability to identify and resolve exceptions and to interpret data
Good verbal and written communication skills and good grammatical skills
College degree preferred
Strong oral and written communication skills with a proven commitment to high quality customer service
What we offer:
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off, Holidays, Preferred Partner Discounts