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As part of our Account Operations department, the Client Activation Associate will be responsible for the management of cross-platform partnerships with Morning Brew’s clients. They will be responsible for activating our integrated marketing partnerships. This role is client facing and will require acting as a point of contact for our clients throughout the execution process. You will collaborate across teams to take branded content ideas from development to delivery across our experiential, branded, custom, video and audio products. This includes budgeting and timeline development in the pre-sale process and managing all aspects of production in post-sale.
Job Responsibility:
Plan, organize, and manage client campaigns from start to finish
Collaborate with Pre-Sale Marketing Teams, Sales, Account Manager & Post-Sale Creative Studios (design, branded, video, production) and AdOps teams to ensure projects are developed and delivered on time, in scope, and within budget
Schedule production kickoffs and manage creative check-ins with internal teams to clarify roles and responsibilities.
Co-Lead client calls and provide white glove client service to ensure client retention.
Create production timelines for assigned campaigns and communicate with internal teams in both written and verbal scenarios, following up with next steps, and tackling client challenges with positivity
Produce best-in-class content with the client’s objectives in mind and act as an interpreter of client feedback
Route third party invoices to Accounts Payable for processing & record actualized costs in master budget tracker, upload and log all campaign expenses
Update and maintain team trackers, indexes, and other shared team docs
Requirements:
1-2 years project management experience in media working with cross-functional teams in a digital or creative environment (publisher experience preferred)
Self-starter who thrives in both independent and collaborative work with the ability to multitask in a fast-paced environment
Detail-oriented team player with outstanding organizational to manage multiple projects and internal work relationships
Excellent verbal & written communication skills
A pragmatic, enthusiastic, and empathetic attitude
Passionate about Morning Brew and the work we do
Nice to have:
Experience working with multiple client categories
Video, audio, custom content production experience
Familiarity with Google Drive, Keynote, Sheets, and project management software like Monday.com
Graphic design experience
Experience in branded content production preferred
What we offer:
401(k) employer match
Premium health, vision, and dental plans
Mental health benefits
Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.
Family planning: Generous paid parental leave and fertility coverage for eligible employees.
Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and Grounded