Client Activation Associate Job at Morning Brew Inc. (New York)

Implementation & Activation Associate Director

This role will directly contribute to regional growth in APAC, aligning with our...

Location

Australia , Sydney

Salary:

Not provided

Mindshare Worldwide

Expiration Date

Until further notice

Requirements

You feel empowered to bring your authentic self to work, and contribute to great teamwork, knowing your individual ideas and thoughts will be welcome
Passion for our industry with relevant experience and excited to work with market leading partners & technologies
Problem solving mentality
Clear communicator
Good time management and ability to prioritise tasks effectively
Beverage brand exposure is a plus

Job Responsibility

Implement media plan & activations
Advise clients on media channels, best in class approach
Roll our clients comms plans into media
Manage client budgets
Manage a team of two & upskill team members in biddable media channels

What we offer

20 days holiday increasing with service to a maximum of 25 days
Option to purchase extra leave of up to 4 weeks per year
Flexible working environment
Paid parental leave
Flexible public holidays
Birthday leave
Early finishes during the summer months
Culture of learning with investment in career growth and development
Supportive and inclusive workplace culture
Mental wellness support via Employee Assistance Program

Fulltime

Associate Manager, Client Success

The Associate Manager, leads and supports the Client Success team to deliver exc...

Location

Poland , Krakow

Salary:

11100.00 - 13800.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2-5+ years of experience working in a managerial capacity in a support, sales/retention, or Customer Service role
1-3 years minimum experience working in the payment processing and/or software solutions industries
At least 1 year background/experience in portfolio management or processing/software leadership role where you were instrumental in developing processes and department protocols
2-3 years of experience and proficiency with Google Suite, Learning Management Systems such as Lessonly, and related software
Ability to translate your skills to other employees through training and mentoring
Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships
Strong retention, marketing, leadership and interpersonal skills
Excellent verbal and written communication skills with strong marketing, sales, retention, or VIP portfolio management background
Thorough understanding of client success processes and department protocols within SpotOn ecosystem and potentially within a specific specialty success group like Integrations, Pricing, or Retention/Cancellations
Ability to moderate both small and large groups

Job Responsibility

Supervise and oversee client escalations to reduce wait time and offer all viable alternatives to clients to obtain BUY-IN
Balance day-to-day operations within the Client Success department while ensuring merchant concerns/escalations are given priority and addressed swiftly
Coaching on how to effectively manage high-level/complex merchant concerns using EQ
Respond to Team Leads or CSS/CSMs issues and/or high-level escalations requiring intervention promptly with all documentation, communication, reports uploaded to SFDC
Analysis of attrition for Client Success portfolios quarterly and yearly and churn and At Risk data
Maintain accurate records and document all service activities and discussions regarding department processes, personnel, or client escalations
Collaborate across all departments to address/resolve client needs and delegate as appropriate with proper oversight to ensure these items are completed
Become proficient / have extensive knowledge of all processes and guidelines for Client Success guidelines, practices, and protocols including product software and hardware offerings
Coordinate, collaborate and facilitate with all SpotOn departments to ensure merchant requests/concerns are handled timely and appropriately
Ensure team meets KPIs consistently and works collaboratively with department management to address disciplinary issues or prohibitive behavior who will work with HR on any formal actions required

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Client Liaison Associate Analyst

We are seeking to hire a Client Liaison Associate Analyst to act as a key link b...

Location

Cyprus , Nicosia

Salary:

Not provided

Albourne

Expiration Date

Until further notice

Requirements

Financial background will be regarded as an advantage
Taking initiative and ownership, being proactive with a strong sense of responsibility
Strong data entry and organization skills, with particular emphasis on detail
Strong verbal and written communication skills
Strong aptitude for learning and problem-solving. Self-starter
Efficient in managing multiple tasks and meeting deadlines
Ability to work effectively in a team environment
Flexibility to adapt to changing business needs and environments
Fluent in English and computer literate
Attend company and function events upon request

Job Responsibility

Work with Portfolio Reporting analysts and other client-facing teams to understand key deliverables
Asset Class Reporting (ACR) team by requesting data room/portal access
Coordinate with fund managers on client requirements
Prepare status update reports for clients based on communications received
Foster knowledge transfer within the company by working closely with other investment analysts
Capture relevant fund status updates to ensure client deliverables are met
Manage email communication across client requests
Project manage dual fund requests across unique client requests
Manage and store fund communication in the database, updating the status as needed
Maintain tools and internal databases with up-to-date, clean, accurate, and current information (Fund Status, frequency, and Source)

What we offer

Support for professional qualifications (such as CFA and CAIA)
Career growth and tools for ongoing learning and development
Medical insurance for you and your dependents
Provident fund
Yearly bonus dependent upon performance and company growth
Opportunity for international travel (i.e., short periods of secondment to other Albourne offices)
5 additional service recognition holidays in surplus to standard annual leave
Albourne Training Days (minimum of 40 hours per year)
Free office parking
A supportive, multi-cultural work environment

Fulltime

Associate Coordinator, Client Services

As Associate Coordinator, Client Services, you will support client-facing excell...

Location

United States

Salary:

40000.00 - 55000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Strong customer service focus
history of going above and beyond
Strong attention to detail and enjoyment of administrative tasks
Expert organization and follow-through skills
Strong skills in PowerPoint or other slide creation software
comfort with creating and formatting slide decks
Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
Strong interpersonal skills
interact effectively and professionally at all levels

Job Responsibility

Serve as the point of contact for internal client services leadership and cross-functions (Creative, Sci Comm, Finance, etc.)
Create kick-off documents and meeting materials that support client deliverables
Manage best practices across clients with enforcement of SOPs
Coordinate with Business Operations, Digital, Creative, and Editorial teams to ensure timelines as directed by client services leadership
Partner with client services on tasks such as proposal or SOW preparation, call setup, status updates, and other coordination tasks for business development
Pitch coordination: timelines, routing, and process management with Client Services Leadership
Support meeting coordination and routing of agenda items and action items post-call to ensure clarity and accountability
Support team meetings management and scheduling
Support regular project status meetings with internal core team and clients as necessary
Prepare, schedule, and participate in client status meetings as needed

What we offer

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Fulltime

Private Client Tax Associate Director

Are you an experienced Private Client Tax professional looking for the next step...

Location

United Kingdom , Birmingham

Salary:

75000.00 - 105000.00 GBP / Year

Crowe Watson

Expiration Date

Until further notice

Requirements

CTA/ACA/ATT qualified (or equivalent)
Strong technical knowledge of private client tax matters, including advisory experience
Proven leadership and client management skills
Must have a minimum of 6 years previous experience working within a UK Practice environment
Excellent communication skills, with the ability to explain complex tax matters clearly

Job Responsibility

Provide expert private client tax advisory services to a diverse portfolio of clients
Lead and develop a team of tax professionals, providing mentorship and technical guidance
Manage client relationships, ensuring high standards of service and compliance
Identify and implement tax planning opportunities for high-net-worth individuals
Support business development activities and contribute to the firm's growth strategy

What we offer

flexible working
company pension

Fulltime

Client Services Associate

We are looking for a Client Services Associate to provide exceptional service an...

Location

United States , Union City

Salary:

73920.00 USD / Year

BillionToOne

Expiration Date

Until further notice

Requirements

1+ years of prior client-facing experience (diagnostic laboratory setting is a plus)
4-year college degree (or equivalent in experience)
Experience with CRM tools (Salesforce, Zendesk, etc.) is a plus
Advanced organizational skills with the ability to handle multiple assignments simultaneously
Ability to work in a very fast-paced, demanding environment
Outstanding verbal, written, and presentation skills - ability to effectively tailor messages to different audiences
Passion for creating a delightful experience for internal and external customers
Ability to analyze complex situations independently and implement appropriate solutions

Job Responsibility

Engage customers in a positive and courteous manner to resolve issues and deliver the best possible customer experience
Oversee and effectively respond to all types of communication in a professional and articulate manner: phone, email, and web inquiries from customers (physician offices), sales representatives, and patients
Handle a variety of inquiries, including questions about our technology, products, and services, status of test results, costs, billing, and insurance coverage
Keep precise and clear documentation of all communications and follow-up activities
Collaborate with our laboratory to ensure that client information is accurately maintained and help to ensure the timely delivery of test results
Contact physicians and other medical personnel to obtain missing information from test orders
Enter and qualify new customer information into CRM and LIMS systems
Identify issues and trends and collaborate with commercial leadership to develop best practices for internal and external processes
Participate in cross-functional projects that extend beyond routine responsibilities to contribute to building a world-class Customer Service organization
Represent the organization during intra-department meetings or All Hands meetings as needed

What we offer

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Multiple medical benefit options
employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

Fulltime

Private Client Tax Associate Director

This is an outstanding opportunity for a driven and experienced tax professional...

Location

United Kingdom , Crawley

Salary:

75000.00 - 95000.00 GBP / Year

Crowe Watson

Expiration Date

Until further notice

Requirements

CTA and/or ACA/ACCA qualified
Strong technical knowledge of UK personal tax legislation
Proven experience in advisory and compliance work
Must have a minimum of 5 years previous experience working within a UK Practice environment
Excellent communication and interpersonal skills

Job Responsibility

Managing a portfolio of private clients, including HNWIs, trusts, and estates
Providing advisory services on complex personal tax matters
Reviewing and signing off personal tax returns
Supporting the Partners with business development activities
Leading and mentoring junior members of the team

Fulltime

Activation Sales Program Associate

Actively Call on Grainger’s customer that are not assigned to a CSG to re- activ...

Location

United States , CATANO

Salary:

14.80 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

Communicate verbally and in writing in an excellent manner transmitting the values and levels of care and service Grainger
Strong time management skills
Understand buying decisions, buying processes and cash flow dynamics of small to medium accounts
Demonstrate an ability to create a positive Grainger experience during the first customer contact and have a Strong customer service focus and quality orientation
Personal attributes must include assertiveness, high energy level, and resiliency
Ability to consistently “close” a sale
Dynamic and capable to work with multi-tasks at once
High sense of responsibility & urgency with excellent listening skills
Information and record keeping: Keep general contact information updated in account files or systems, using correct spelling and grammar
Technical proficiency: Has working knowledge of voicemail, e-mail, Excel, word, power point and internet and web browsers

Job Responsibility

Make out- going calls to Unassigned Customers to generate demand, follow up on quotes and generate new clients
Proactively interact with each account on a regular and ongoing basis, utilizing a wide array of available communication channels, to maximize their purchasing with Grainger through all of Grainger’s sales / service channels to drive and secure sales opportunities and sales
Know in detail the operational processes, internal policies and business rules that must be applied in your daily work
Know the details about the conditions of sale and payment, credits and guarantees
Create and Submit quotes to customers
Submit Orders request to Customer Service Department
Meet the individual/group sales goal
Have a profitable profit margin in the company
Responsible for consistently keeping the records of the customers, accounts activities and any related information up to date in the CRM or Tools provided for this matter
Exercise independent discretion and judgment to determine whether a potential customer qualifies to do business with Grainger, as well as negotiating transaction terms, conditions, and pricing for each existing and new account

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Client Activation Associate

Morning Brew Inc.

Location:
United States , New York

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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