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Client Accounts Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Salford, Manchester

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

24000.00 - 25000.00 GBP / Year
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Job Description:

We believe great outcomes, begin with great people. Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Client Accounts Assistant. This is a full-time, permanent position based in Salford, Manchester. You'll enjoy a standard work week of Monday to Friday, no weekend work! We are offering a salary of £24,000 - £25,000.

Job Responsibility:

  • Receipting rental payments to our system
  • Processing deposit returns to tenants
  • Account reconciliation and bookkeeping
  • Facilitating quarterly NRL Tax payments to HMRC
  • Bookkeeping and recording NRL landlords
  • Managing and submitting portfolio landlord reports
  • Ensuring building insurances are recorded correctly and facilitating payments to insurance brokers
  • Managing Service charge payments on behalf of the landlords
  • Responding to all Landlord queries for our South Manchester portfolio
  • Liaising with other departments within Property Management and the wider company with regard to the client account
  • Liaising with Government Deposit Schemes and Client Account Manager to add and release deposits correctly
  • Ensuring information required from tenants, landlords and outside agencies is detailed accurately on relevant database systems
  • Assisting with other areas of the Property Management Department as the business requires

Requirements:

  • Excellent Customer Service Skills
  • Articulate thinker
  • Great Communicator
  • Word & Excel profficient
What we offer:
  • Smart spending app with discounts at over 900 retailers
  • Wellbeing centre with resources for physical, financial, and mental health
  • Employee Assistance Programme offering free counselling support
  • Smart Tech Scheme for gadgets and appliances
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay aligned with market value
  • Incentivised commission and performance bonuses
  • Pension plan
  • Funding for professional qualifications
  • Company socials

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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