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Client Accountant

United Kingdom, Norwich Employment contract · Job Posted July 04, 2026
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Job Description

The Client Accountant will be responsible for managing a portfolio of clients, ensuring accurate financial reporting, compliance, and high-quality service delivery. This is a client-facing role requiring strong organisational skills, attention to detail, and the ability to build positive relationships.

Job Responsibility

  • Prepare regular financial reports for clients, including key summaries such as trial balances, service charge budgets, and VAT calculations
  • Ensure timely submission of statutory reports to relevant authorities, such as HMRC and RICS
  • Provide ad hoc financial reports as required by surveyors, legal advisors, or other stakeholders
  • Regularly track and analyse the financial performance of client portfolios, ensuring prompt resolution of any discrepancies or issues
  • Complete essential reconciliations of control accounts, ensuring accuracy and timely completion
  • Monitor funding and cash flows, addressing any shortfalls or funding requirements promptly
  • Ensure all recoverable costs are invoiced to clients and tenants in line with agreed timelines
  • Implement and follow internal financial controls in line with established policies and frameworks
  • Work closely with finance colleagues and surveyors, participating in meetings to discuss and address any outstanding issues
  • Coordinate effectively with teammates to distribute workload efficiently and meet deadlines
  • Foster strong working relationships with internal teams and external stakeholders, including clients and surveyors
  • Support senior management in developing and refining processes within the client accounting team to achieve excellence in service delivery
  • Handle day-to-day queries from clients and tenants, providing clear and timely resolutions
  • Assist in the seamless transition of new properties and clients into the portfolio and manage the exit process as required
  • Undertake additional accounting tasks that may be required to support the broader management of client properties

Requirements

  • Understanding of accounting principles specific to property management, ensuring all financial transactions and reporting are accurate and compliant with regulations
  • Advanced proficiency in Excel (including data tools like pivot tables and formulas) to manage complex financial data
  • AAT qualification (or working towards) is essential
  • Strong knowledge of property accounting practices
  • Proficiency in Excel and other Microsoft office applications (Word, PowerPoint and Outlook)
  • 3-5 years' experience in property or client accounting

Nice to have

Experience in property management systems

What we offer

  • Holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service
  • Life Assurance of four times your basic salary
  • Private Medical Cover including Westfield Health cashplan (After passed probationary period)
  • Travel Insurance (After passed probationary period)
  • Salary Sacrifice Pension Scheme
  • Enhanced Maternity, Paternity, adoption and shared parental leave benefits
  • Holiday Buy Back Scheme
  • Long Service Awards
  • One Volunteering Day for your chosen charity each year

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