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Client Account Specialist / Apprentice Graphic Designer

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Signarama Alexandria

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Location:
United States , East Meadow

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

18.00 - 25.00 USD / Hour
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Job Description:

This role is built for someone who is strong with customers, highly organized, ready to take on challenges, and serious about growing with a team that is moving forward. You will be the front-line connection between our clients and our shop while also developing into the graphic design and sign-production side of the business. This is not a dead-end office role. It is a growth track for someone who wants to build a career in the sign industry, learn enterprise-level graphics, understand how signs are designed and produced, and advance with a team that values accountability, energy, and continuous improvement.

Job Responsibility:

  • Serve as the first point of contact for walk-in customers, inbound calls, emails, and follow-up communication
  • Build strong client relationships and provide professional, responsive customer service
  • Prepare quotes, work orders, invoices, and order updates
  • Support customer accounts and assist with accounts receivable follow-up
  • Coordinate project details between customers, management, production, and installation teams
  • Handle sign permitting and insurance documentation for installation-related jobs
  • Track permit packets, approvals, certificates of insurance, and related compliance paperwork
  • Assist with vendor coordination, outsourced items, delivery status, and job scheduling
  • Maintain organized records for customer files, billing, permits, and project updates
  • Learn design handoff workflow, proofs, revisions, layout basics, and production-readiness standards
  • Support the team with administrative, operational, and design-learning tasks as needed

Requirements:

  • 2–3 years of experience in sign permitting and insurance processing for sign installations
  • 2–3 years of experience in customer service, account coordination, office administration, project coordination, or a related role
  • Strong communication skills, both written and verbal
  • Strong attention to detail and follow-through
  • Ability to manage multiple jobs, priorities, and deadlines in a fast-paced environment
  • Professional, dependable, and team-oriented mindset
  • Strong desire to learn, grow, and take on more responsibility

Nice to have:

  • Experience with QuickBooks
  • Experience with CoreBridge
  • Familiarity with Adobe Illustrator, CorelDRAW, Photoshop, or other graphics software
  • Experience with job tracking, CRM, POS, or production workflow systems
  • Experience with Nassau County, Suffolk County, town, village, or landlord sign-approval processes
  • Understanding of sign shop workflow, large-format printing, or fabrication environments
What we offer:
  • Monday through Friday
  • Weekends off
  • Major federal holidays off
  • Sick leave
  • Training and development
  • Real advancement opportunity for the right person

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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