Client Account Reconciliation & Banking Operations Clerk

• Monitor and process payroll batches in the payroll system
• Create, transmit, and upload ACH and direct deposit files to banking partners
• Confirm files are accepted
• Handle ACH corrections like returns, reversals, re-debits, and letters of deletion
• Process stop payments and check image requests for escrow account clients
• Keep NACHA reports and banking documentation tidy, accurate, and compliant
• Reconcile client payroll, tax trust, and direct deposit accounts
• Match payroll runs to funding schedules
• Tie direct deposit debits and credits to ACH files and bank confirmations
• Investigate discrepancies
• Import payroll-related expenses so clients are billed accurately
• Make sure every expense lands with the right client, pay period, and category
• Process charge-backs for things like postage, delivery fees, check stock, off-cycle payrolls, and special handling
• Ensure everything aligns with client agreements and internal policies
• Perform daily and monthly reconciliations for payroll, escrow, and trust accounts
• Run stale check reports for escrow clients
• Prepare quarterly escrow reconciliation statements
• Produce daily and weekly reports that keep leadership informed and operations running smoothly
• Maintain clear documentation for reconciliations, ACH activity, and client charges
• Keep logs and records accurate, complete, and ready for audits at any time
• Support internal controls that protect client funds and billing accuracy
• Assist with internal audits, external audits, and regulatory reviews
• Partner with Payroll Operations, Payroll Tax, Accounting, Client Services, and banks
• Help Client Services answer questions about payroll charges, tax payments, or direct deposits
• Communicate issues, corrections, and resolutions clearly and promptly

• 2+ years of ACH processing and/or banking experience
• 2+ years in accounting, finance, or treasury in a high-volume environment
• Bachelor's degree in Accounting, Finance, or a related field - or equivalent experience
• Strong understanding of ACH, direct deposit, banking systems, and trust accounts
• Detail-oriented
• Comfortable juggling multiple deadlines
• Excellent Excel and Microsoft Office skills
• able and completely comfortable with importing and exporting data
• High integrity and discretion
• Proactive, curious, and not afraid to ask "why"
• Clear communicator who can explain complex things simply

Payroll, trust accounting, or service bureau experience is a big plus

• We offer a several options of medical benefits including fully paid STD, LTD and Life insurance
• Our 401k plan has a great Safe harbor match